Many customers praised the staff for their friendliness, professionalism, and genuine love for dogs.
Health Concerns
Several reviews raised serious concerns about kennel cough and other health issues affecting dogs after their stay.
Facility Conditions
Some customers expressed dissatisfaction with the outdoor conditions and cleanliness of the facility, noting that dogs often returned dirty.
Positive Experiences
Despite some negative feedback, many customers reported positive experiences with their dogs enjoying daycare and boarding services.
Customer Service
While many reviews highlighted excellent customer service, there were also complaints about negligence and lack of communication regarding dog health issues.
AR
Allyson Romero
Nov 13, 2025
5.0
The dog zone is my dog’s favorite place to be!! She is so excited to see the staff and play with the other dogs. I’ve had nothing but good experiences. They have become like family!!
SB
Susan Brookfield
Oct 4, 2025
5.0
Great dog wash!!
BG
Brooklyne Goode
Sep 29, 2025
1.0
I initially really liked this place, the location is convenient and the price is affordable for boarding. But after my dog’s most recent stay, he has kennel cough for the THIRD time. The first time I thought it was just because his bordatella was recently given to him and I thought maybe it hadn’t had enough time to be effective. The second time I was suspicious that it was the Dog Zone but couldn’t be sure since he was around some friend’s dogs around the same time. Now…I know. After calling his vet to schedule a visit, she said almost every single dog they see with kennel cough has recently stayed at the Dog Zone. And not only that, the vet calls them to report when a dog gets sick from their facility and yet NOTHING appears to be done about it. After 3 sick visits and 3 courses of antibiotics for my pup, I’m out hundreds of dollars because of this negligence. It’s not acceptable.
BN
Be here now
Sep 3, 2025
2.0
Took my dog here for socialization. The employees were really sweet, giving a detailed report of how everything went. Two days later my dog started coughing. My vaccinated dog got kennel cough here, and immediately spread it to our two other dogs, one of which is immunocompromised and the other a senior. I would be very wary of bringing your dog here unless you can afford the expense and worry of having a sick dog coughing and vomiting for weeks.
DC
Dwayne Colletti
Jul 30, 2025
5.0
Staff was great. Boarded our pet for a week and all went well. Thanks recommend highly.
The Dog Zone offers pet day care, boarding, training, grooming, self-wash, and a retail store for pet supplies in the Longview, WA area.
What are the regular operating hours of The Dog Zone?
The Dog Zone is open Monday through Friday from 6:30 AM to 6:00 PM, Saturdays from 7:00 AM to 5:00 PM, and Sundays from 9:00 AM to 10:00 AM and 6:00 PM to 7:00 PM.
Is The Dog Zone open on major federal holidays?
Yes, The Dog Zone is open on major federal holidays from 9:00 AM to 10:00 AM and 6:00 PM to 7:00 PM.
What types of payment does The Dog Zone accept?
The Dog Zone accepts American Express, Cash, Check, Discover, MasterCard, and Visa as payment options.
What kind of pet products can I purchase at The Dog Zone retail store?
You can purchase dog food, toys, flea products, treats, collars, leashes, harnesses, dog beds, brushes, combs, and shampoos at The Dog Zone.
How can I contact The Dog Zone for inquiries or appointments?
You can reach The Dog Zone by phone at +1 360-425-7297 or email at paws@thedogzone.net.
What is the address of The Dog Zone?
The Dog Zone is located at 12 International Way, Longview, WA 98632, USA.
What popular nearby attractions are close to The Dog Zone that I can visit?
Nearby attractions include the Port of Longview, a major transportation hub, and the Humane Society of Cowlitz County, a nearby animal shelter and community service organization.
Are there any pet-related services near The Dog Zone that I can also visit?
Yes, Kitty Korner, a veterinarian and animal shelter, and the Humane Society of Cowlitz County are nearby, providing additional pet care and community services.
How can visiting the Port of Longview assist customers going to The Dog Zone?
The Port of Longview is a transportation facility near The Dog Zone, which can help customers navigate the area and find convenient routes to the pet services at The Dog Zone.