Petco

4.2
1640 reviews

About

Pet StorePet supply store
Visit your Longview Pet Store located at 200 Triangle Ctr for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
200 Triangle Ctr, Longview, WA
98632, United States

Hours

Reviews

4.2
1,619 reviews
5 stars
899
4 stars
376
3 stars
199
2 stars
61
1 star
84

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees are praised for their helpfulness and friendliness, others are reported as rude and unhelpful.

Product Availability

Customers generally find the store well-stocked with a good selection of pet supplies, although some report issues with specific items being out of stock.

Grooming Services

Grooming experiences vary; some customers are satisfied with the service, while others report poor handling of pets and unsatisfactory results.

Pricing Concerns

Many customers feel that prices are high compared to competitors, with some expressing dissatisfaction over the perceived value of services.

Cleanliness Issues

Several reviews mention cleanliness concerns, particularly regarding live animal tanks and the overall store environment.
  • KB
    Kimberly Bales
    2 days ago
    1.0
    I spent $210.00 on my newly adopted cat. I paid cash . After getting home I realized that I accidentally got the senior cat food instead of adult. My husband took the bag of food and receipt in the next day to exchange it. The cashier Wayne took my receipt and gave my husband a new one showing only the exchange. Now I have no receipt for exchanges on all the other items that I purchased. Stuck giving away anything that my cat won't like or use. And out all of the money spent on unused items. Wayne treated my husband as if he was bothered by having to show him where this brand of cat food was along a very large Wall. My husband has never been in your store before and probably won't be again. For me I would say I will be going elsewhere as well. Worst customer service in Longview Wa.
  • HH
    Hannah
    4 days ago
    4.0
    Great selection of fish but takes forever to get someone to bag them up
  • LO
    Lisa Olson
    Nov 6, 2025
    5.0
    Dog food and virety is amazing including high quality foods and snacks. You can purchase items online and in-store which I love. They have a apperal department with lots of choices in the smaller sizes. I wish there were a bigger selection for L and XL dogs. They have things for every holiday including treats and super cute clothes, harnesses and leashes. Great store which I highly recommend!
  • DW
    D Wright
    Oct 30, 2025
    2.0
    Employee at the front counter seemed like I was bothering her when I asked for the location of something. She pointed and said "if we have any they should be with ........." made me feel like she had better things to do with her time other than help a customer. Items are great, prices are a bit high comparatively, but rude employees I just too much.
  • KS
    Kate Stratton
    Oct 21, 2025
    5.0
    Last Sunday I was picking up an order at Longview Petco . I made a terrible mistake on my order and needed help fixing the problem. Employee, Joseph McPherson, spent an incredible amount of time helping me reorder the food I needed. Joe's level of patience and expertise is so appreciated. I was shocked at his excellent level of customer service. Shocked because you don't really see that anymore. Thank you Joe!

Frequently Asked Questions About Petco

Does the Petco Longview location have a vet hospital?

Yes, Petco Longview has a full-service vet hospital.

Does Petco Longview offer vaccinations?

Yes, Petco Longview provides vaccinations.