Petco

4.2
675 reviews

About

Pet StorePet supply storePetco
Visit your Kent Pet Store located at 25444 Pacific Highway South for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
25444 Pacific Hwy S, Kent, WA
98032, United States

Hours

Reviews

4.2
670 reviews
5 stars
402
4 stars
145
3 stars
56
2 stars
13
1 star
54

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed experiences with staff; some customers reported friendly and helpful service, while others experienced rudeness and lack of assistance.

Product Availability

Customers noted inconsistent stock levels, with some items frequently unavailable, leading to frustration.

Grooming Services

Grooming experiences varied widely; some customers praised the grooming staff, while others reported incompetence and poor treatment.

Store Environment

The store was generally described as clean and well-stocked, but some customers found it cramped and poorly organized.
  • SM
    Sue Marcotte
    3 days ago
    5.0
    We take our dog to be groomed here even though there are other Petcos and groomers closer. Bri, the person who grooms our dog is amazing! Bri always does a great job and our dog loves Bri! He gets super excited everytime we walk in the door and heads straight to the grooming checking area.
  • DF
    Daniel Frattaroli
    Jan 5, 2026
    5.0
    Awesome place to shop and wash your dog.
  • QD
    Quoc Doan
    Dec 16, 2025
    1.0
    I order online the 5.5 gallons fish tank on sale for $16.52 with tax, today I came to pickup the tank, the manager said he could not find my tank by the bar code (there are 5 tanks on the shelves), so he cancel my order, lol So I pickup the one on the shelves, he charged me $27 not worth the price I was order and he did not find it? What a joke Do you think I will order or return to this store again?
  • ME
    M E
    Nov 19, 2025
    5.0
    If you talk to the front desk they will let you see the dragons they keep at the back of the store. Not sure where they get them, I suspect one of those dragon catchers that go into caves.
  • KK
    kjcbvh
    Nov 13, 2025
    1.0
    11/13/25, 5pm: Very strange, I walked in and did not get greeted by the woman with pony tail behind the counter. gathered what I was in there to get and about to check out, she locked eyes with me and went off in a passive aggressive manner trying to kick me out even though I had not interacted with her in front of her customer. I was confused and baffled. I Asked; me? I never met her before. Her customer was giggling, turns out they are friends. I ignored it as the nice lady with glasses called me to next cashier and checked out my items. then the friend/customer called me stupid as she was finalizing their transaction. I could not help to feel harassed and verbally abused. Started thinking it was because I’m Hispanic.

Frequently Asked Questions About Petco

Does the Petco Kent location have a vet hospital?

Yes, Petco Kent has a full-service vet hospital.

Does Petco Kent offer vaccinations?

Yes, Petco Kent provides vaccinations.