Visit your Kent Pet Store located at 26209 104th Ave. Se for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.
Customer experiences with staff are mixed; while some employees are friendly and helpful, others exhibit rudeness and unprofessional behavior.
Grooming Services
Grooming services have received significant complaints regarding poor management, long wait times, and unprofessional staff, leading to negative customer experiences.
Customer Service
There are frequent reports of inadequate customer service, including long wait times for assistance and issues with phone communication.
Store Conditions
Customers have noted issues with cleanliness and organization within the store, impacting their shopping experience.
Product Availability
While some customers appreciate the variety of products, others have reported issues with stock levels and misleading inventory information.
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NICOLE NORMAN
Nov 4, 2025
1.0
Horrible service
DG
Debbie Gaston
Oct 19, 2025
5.0
Friendly and efficient staff.
FR
Fernando Ruesga
Oct 9, 2025
1.0
A client for over 11 years and yesterday i made a request to an employee and hus answer was very rude specially when i made my request his answer was: absolutely not sir..
MM
Mckyah
Oct 5, 2025
1.0
I had a very disappointing experience at this Petco. I came in today at 3pm to exchange an item I had just purchased an hour earlier, and while the associate who was helping me was polite and apologetic, the store manager was extremely rude and dismissive. When the system couldn’t locate my transaction, instead of calmly explaining or offering possible solutions, the manager slid my receipt back to me and said there was nothing she could do. She continued to speak to me in a condescending manner even after I had stopped responding. Her tone and attitude were completely unnecessary, especially since I was calm and simply trying to resolve an issue with a purchase I had just made.
I understand technical issues happen, but customer service makes all the difference. The associate who helped me showed professionalism and kindness, but unfortunately, the manager’s behavior left me with a very negative impression of this location. My one star is for the associate who was nice to me.
CZ
Crystal Zhang
Sep 12, 2025
1.0
Horrible attitude from a specific worker. They were slow and did nothing as I walked in even though it was not busy. When I asked for assistance (a simple question to inquire about an online order), I got attitude. The way she spoke to me was unnecessary and rude. Next thing you know (next day), my online order was randomly cancelled.
Yes, curbside pickup is available at Petco Kent. All of our products that are eligible for store pickup will show this option on the product's detail page.
How much are hamsters and guinea pigs at Kent Petco?
Hamster and guinea pig prices vary by location. Call your Kent Petco at 2538525100 to check for pricing and availabilty in your store. Or visit ourcompanion animal website for more information on small companion animals.
Does Petco Kent sell dogs?
No, Kent Petco does not sell dogs or cats. However, with the Petco Love program partnered with local animal welfare organizations, you have the opportunity to meet dogs and cats available for adoption at your neighborhood Petco store.
What services does Petco Kent offer for pet health?
Petco Kent has a full-service vet hospital and provides vaccination services to keep your pets healthy.
Does Petco Kent offer curbside pickup and delivery options?
Yes, Petco Kent offers curbside pickup and same-day delivery services for eligible products.
Are dogs and cats sold directly at Petco Kent?
No, Petco Kent does not sell dogs or cats. However, you can meet adoptable pets through the Petco Love adoption program at the store.
What are the store hours for Petco Kent?
Petco Kent is open Monday through Saturday from 9:00 AM to 9:00 PM and on Sunday from 10:00 AM to 7:00 PM.
Where is Petco Kent located?
Petco Kent is located at 26209 104th Ave SE, Kent, WA 98030-7672.
How can I contact Petco Kent?
You can call Petco Kent at +1 253-852-5100 for inquiries and assistance.
What nearby places can I visit along with Petco Kent?
Near Petco Kent, you can visit Vetco Vaccination Clinic for pet services and Party City for party supplies, making it convenient to take care of various shopping needs in one trip.
Are there other pet-related services near Petco Kent?
Yes, the nearby Vetco Vaccination Clinic offers additional pet care services to complement your visit to Petco Kent.
What retail stores are located near Petco Kent for a full shopping experience?
Nearby retail stores include Old Navy for clothing, Bath & Body Works for beauty supplies, and Target Store Kent for a variety of goods.
Are there places to eat near Petco Kent?
Yes, nearby food options include Novelty Sweets, Domino's Pizza, Pizza Hut Express, and Starbucks for drinks and snacks.