The owner of Lucky Puppy Grooming has been grooming pets in the greater Tri-Cities area since 2010. She has worked up a loyal group of followers due to her gentle nature while grooming. Some people call her the dog whisperer due to her gentle nature with animals and how they connect to her. Getting a dog groomed can be very traumatic for a pet. The noises and touch of some of the grooming equipment can be usual to them and be a bit scary. Our goal is to make your dog or other pet enjoy to be groomed.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.