Banfield Pet Hospital

3.9
145 reviews
man with a dog

About

VeterinarianAnimal HospitalVeterinary PharmacyPet Services
Banfield Pet Hospital® - Kennewick provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.

Details

  • Requires appointmentAvailable

Location

Banfield Pet Hospital
6807 West Canal Dr, Kennewick, WA
99336, United States

Hours

Reviews

3.9
143 reviews
5 stars
86
4 stars
15
3 stars
9
2 stars
7
1 star
26
  • NF
    Nouse Foraname
    Sep 2, 2025
    1.0
    Three of our cats ended up with heart Murmurs and they refused to see them. We canceled their plan and went in for paperwork and treated like we were bad people. Never will I take an animal there again! VCA Vineyard has treated us with the MOST respect if you’re looking for somewhere new! Canceling your plan is a pain in the you know what! So be very aware! My last visit was close to an hour just to ask for paperwork, the bleach blonde receptionist was argumentative and unempathetic.
  • JP
    Jason Peel
    Jun 14, 2025
    1.0
    My cat had an emergency with diarrhea and vomiting but I couldn't afford the expensive services emergency hospitals had. So I made an appointment here because it was only a couple days away and everywhere else was booked out two weeks plus. I kept him hydrated in the meantime and he is getting much better but Banfield cancelled my appointment without letting me know because they thought by the symptoms I described I should just take him to emergency even though I explained I couldn't afford 1000 dollars just for exams at emergency. They didn't tell me on the phone or email me about the cancellation and caused me to miss a shift in work and stress my cat out with driving back and forth.
  • JN
    Jade Nguyen
    Mar 25, 2021
    2.0
    The receptionist, whose name I believe was Jennifer, was exceptionally ill mannered. She needs training in customer service with an emphasis regarding how her body language and tonality translates to customers. I will drive to the Spokane location from now on just to not interact with her.
  • NP
    Nela Prather
    Jul 4, 2020
    4.0
    Our first visit was good.

Frequently Asked Questions About Banfield Pet Hospital

Does Banfield provide emergency care services?

No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.

Can I get veterinary care online?

To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.