Banfield Pet Hospital® - Kennewick provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.
Three of our cats ended up with heart Murmurs and they refused to see them. We canceled their plan and went in for paperwork and treated like we were bad people. Never will I take an animal there again! VCA Vineyard has treated us with the MOST respect if you’re looking for somewhere new! Canceling your plan is a pain in the you know what! So be very aware! My last visit was close to an hour just to ask for paperwork, the bleach blonde receptionist was argumentative and unempathetic.
JP
Jason Peel
Jun 14, 2025
1.0
My cat had an emergency with diarrhea and vomiting but I couldn't afford the expensive services emergency hospitals had. So I made an appointment here because it was only a couple days away and everywhere else was booked out two weeks plus. I kept him hydrated in the meantime and he is getting much better but Banfield cancelled my appointment without letting me know because they thought by the symptoms I described I should just take him to emergency even though I explained I couldn't afford 1000 dollars just for exams at emergency. They didn't tell me on the phone or email me about the cancellation and caused me to miss a shift in work and stress my cat out with driving back and forth.
JN
Jade Nguyen
Mar 25, 2021
2.0
The receptionist, whose name I believe was Jennifer, was exceptionally ill mannered. She needs training in customer service with an emphasis regarding how her body language and tonality translates to customers. I will drive to the Spokane location from now on just to not interact with her.
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
What services does Banfield Pet Hospital in Kennewick offer?
Banfield Pet Hospital provides preventive care, vaccinations, dental care, spay/neuter, microchipping, nutrition advice, parasite control, DNA testing, end of life care, and more.
Does Banfield Pet Hospital accept new patients?
Yes, Banfield Pet Hospital in Kennewick is currently accepting new patients.
What are the hospital hours for Banfield Pet Hospital in Kennewick?
The hospital is open Monday to Thursday from 8 AM to 2 PM, and Friday to Saturday from 8 AM to 6 PM. It is closed on Sundays and certain holidays.
Does Banfield provide emergency veterinary care?
No, Banfield does not provide emergency care services. You can call during hospital hours for urgent care advice or referrals. For emergencies outside hospital hours, please contact your local emergency hospital.
Can I get veterinary advice online from Banfield?
Yes, clients with Optimum Wellness Plans can receive 24/7 remote pet care advice and triage support via Vet Chat™ through the Banfield app.
What is an Optimum Wellness Plan at Banfield Pet Hospital?
It's an annual preventive care plan covering exams, vaccines, diagnostics, dental care, and more. It automatically renews annually unless paid in full at enrollment, and offers discounts but is not insurance.
How can I schedule an appointment at Banfield Pet Hospital in Kennewick?
Appointments can be scheduled online through the Banfield website or app. Banfield requires appointments for veterinary care.
Are there any nearby pet stores to Banfield Pet Hospital where I can shop for pet supplies?
Yes, PetSmart is located nearby and offers pet products and services, making it convenient to shop for your pets before or after your veterinary visit.
What dining options are available near Banfield Pet Hospital in Kennewick?
Nearby restaurants include Subway, Outback Steakhouse, Nanis Bakery, and Dream Dinners, offering a variety of food choices if you want to grab a meal before or after your pet's visit.
Are there any nearby places where I can relax or enjoy nature near Banfield Pet Hospital?
Yes, Bateman Island Beach is a nearby beach and island where you can enjoy outdoor relaxation and recreation.