Banfield Pet Hospital® - Issaquah provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.
Many customers praised the staff for their caring and friendly demeanor towards pets and their owners.
Service Quality
While some reviews highlighted excellent care and quick service, others reported issues with customer service and long wait times.
Pricing Concerns
Several customers expressed dissatisfaction with the pricing of services and the perceived value of the wellness plans.
Mixed Experiences
Feedback varied significantly, with some customers having positive experiences while others reported poor service and unprofessional behavior.
Facility Issues
A few reviews mentioned concerns about cleanliness and organization within the facility.
YL
Y L
1 day ago
1.0
It’s not the first time this happens: they call you one day before the appointment saying that doesn’t work and ask for rescheduling.. and claiming it’s your fault to book something online without their permission.
seriously?
MS
M S
Nov 11, 2025
5.0
Copper and I had a conversation about his leg pain and "We" decided it was time to talk to a doctor. Since only one if us can speak to them he wanted me to drive him (as if i don't have other things to do) but alas, I was resigned to taking him. Now finding a vet is easy, they are everywhere, but finding one that will treat him was a challenge.
Banfield was happy to have him, they were gentle, caring, and showed compassion with his nervousness. In and out in an hour, all shots and some nee drugs.
On the way home Copper told me about a poodle he saw, apparently he has a crush.
Check them out if you need a quality vet in Issaquah.
SB
Sadie Budinick
Aug 8, 2025
1.0
NEVER BRING YOUR PET TO A BANFIELD!!! Terrible
DM
Delaney Miklos
Jul 25, 2025
5.0
I was able to get an appointment within the same week for a Rabies vaccine prior to international travel. I was seen on time, my pup received his shot and medication refill, and we were in and out within 15 minutes! I have been to many Banfields across the country and this has been my best experience! Thanks team.
MH
Maryann Hauschildt
Jun 5, 2025
5.0
The whole staff are wonderful and very friendly!!!! The front area especially ⭐️⭐️⭐️!!!
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
What are the operating hours of Banfield Pet Hospital in Issaquah?
Banfield Pet Hospital is open Monday through Saturday from 7:00 AM to 6:00 PM, and on Sundays from 8:00 AM to 5:00 PM. The hospital is closed on major holidays including Thanksgiving, Christmas, and New Year's Day.
Does Banfield Pet Hospital provide emergency care services?
Banfield Pet Hospital does not provide emergency care services. However, you can call during hospital hours for urgent care advice and get referrals to emergency hospitals or specialty providers. For emergencies outside hospital hours, please contact your local emergency hospital.
Can I consult a veterinarian online through Banfield?
Yes, clients with Optimum Wellness Plans can access remote general pet care advice and triage support 24/7 through Vet Chat™ on the Banfield app.
What preventive health care services are available at Banfield Pet Hospital?
The hospital offers vaccinations, dental care, parasite control, nutritional and behavioral counseling, and comprehensive examinations as part of preventive pet health care.
What is included in an Optimum Wellness Plan at Banfield?
Optimum Wellness Plans provide annual preventive care including head-to-tail exams, vaccines, early screening diagnostics, nutritional and dental consultations. They automatically renew yearly unless paid in full at enrollment.
How can I pay for an Optimum Wellness Plan?
Payment can be spread over 12 months via automatic withdrawal from a bank account or credit card, or you can opt to pay in full upfront.
What types of appointments are available at Banfield Pet Hospital?
Banfield offers in-room appointments where you stay with your pet, drop-off appointments with phone updates when your pet is ready, and virtual visits for Optimum Wellness Plan members to consult from home.
How can I schedule an appointment at Banfield Pet Hospital?
Appointments can be scheduled online through Banfield's website or using their mobile app available on both Apple App Store and Google Play.
What nearby pet-related services can help me before or after a visit to Banfield Pet Hospital?
Nearby PetSmart offers pet supplies and services, which is convenient for picking up pet food or products after your veterinary visit.
Are there other veterinary services close to Banfield Pet Hospital in Issaquah?
Yes, Meadows Cat Hospital is nearby and provides additional veterinary and pet services, which could be useful for specialized cat care.
What local businesses can I visit while waiting or after a visit to Banfield Pet Hospital?
You can visit nearby places like Barnes & Noble bookstore for reading, Dinners Ready restaurant for dining, or Emerald City Smoothie for healthy refreshments.