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Petco

4.1
(1060 reviews)

Business Details

(253) 858-1606

About

Pet StorePet supply storePetco
Petco is your trusted pet store near you in Gig Harbor. Visit your local Petco at 5190 Borgen Blvd for quality pet food, supplies, and essentials for dogs, cats, and other pets. This convenient pet supply store offers everything from everyday nutrition to toys and treats. If you’re searching for dog food near you or reliable pet supplies, our knowledgeable team is here to help you choose what’s right for your pet. This Petco location also offers Full-Service Grooming, Dog Training, Vaccination Clinic, Aquatics Department, making it a one-stop pet shop for products and services. Visit your Gig Harbor Petco today.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
5190 Borgen Blvd, Gig Harbor, WA
98332-7893, United States

Hours

Reviews

4.1
1,060 reviews
5 stars
541
4 stars
278
3 stars
123
2 stars
40
1 star
78

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praised friendly and helpful staff, others reported poor service and unhelpful management.

Grooming Issues

Several reviews highlighted problems with the grooming department, including cancellations, poor handling of pets, and unsatisfactory grooming results.

Store Cleanliness

Customers noted that the store is generally clean, but there were complaints about specific areas, such as the bathroom and animal care conditions.

Product Availability

The store is often well-stocked with a variety of pet supplies, though some customers experienced issues with specific items being out of stock.
  • KA
    Kat Appleby
    Feb 21, 2026
    4.0
    Friendly, helpful staff. Store is clean and welcoming. My preferred cat food is often out of stock. Always hit or miss. Fortunately I live close so I am able to check back regularly.
  • CM
    Cameron McKee
    Feb 19, 2026
    1.0
    Every time I'm in this store, there is one struggling cashier and 8 people in line while he spends 20mins trying to get someone's $5 discount applied to their purchase. While a manager is getting pissy with customers asking to simply pick up an online order. Very unprofessional management.
  • AP
    Anne Peters
    Feb 11, 2026
    5.0
    I love the quality of pet food and service
  • BI
    Balls InYourMouth
    Feb 6, 2026
    1.0
    Staff follows you around like love everyone that comes through their steals. Update some people pay for their items. Would not return.
  • RD
    Rachael Dennis
    Jan 26, 2026
    1.0
    Search the store for an employee for 10 minutes could not find one waited up at the front to say we need help with the fish when we finally see someone. I tell her we haven’t been able to find someone to help with the fish only for them to say yeah it’s gonna be a while and then go back to ignoring me. Terrible customer service.

Frequently Asked Questions About Petco

Does the Petco Gig Harbor location have a vet hospital?

Yes, Petco Gig Harbor has a full-service vet hospital.

Does Petco Gig Harbor offer vaccinations?

Yes, Petco Gig Harbor provides vaccinations.

Brand Certified Facts from Petco

Petco partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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