Petco

4.2
1602 reviews

About

Pet Store
Visit your Everett Pet Store located at 1203 S.e. Everett Mall Way for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
1203 SE Everett Mall Way, Everett, WA
98208, United States

Hours

Reviews

4.2
1,593 reviews
5 stars
903
4 stars
394
3 stars
149
2 stars
44
1 star
103

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, highlighting their willingness to assist and provide information.

Grooming Issues

Several reviews expressed dissatisfaction with grooming services, citing poor handling of pets and unexpected charges.

Pricing Concerns

Customers frequently mentioned high prices and inconsistent pricing policies, leading to frustration over perceived overcharging.

Product Availability

While the store is generally well-stocked, some customers reported that specific items were often out of stock.

Cleanliness

The store was noted for being clean and organized, contributing to a pleasant shopping experience.
  • MN
    Malaya Netherland
    1 day ago
    5.0
    bought cat treats for an instacart customer. needed help locating the treats, the cashier was helpful and knowledgeable.
  • JN
    Jen Nafziger
    Nov 16, 2025
    5.0
    Very helpful staff and store was well stocked and very organized!
  • ST
    Sarah Torell
    Nov 10, 2025
    5.0
    I don’t know why this store has so many negative reviews. I come here all the time. I even brought my dog to the vetco clinic and they were great with her. But what inspired me to write this review was my interaction this morning. I was having the worst morning. Just one of those, if it could go wrong it will. And the cashier checking me out must’ve picked up on it and started asking me how I was and making small talk. But she did it in the best way, she was SO polite and SO uplifting. I actually left the store in a better mood than when I came in. She had a black lip ring a medium brown hair, I believe. Deserves a raise! Haha
  • LK
    Lifefit4me K
    Oct 20, 2025
    1.0
    Not sure what happen to the review I left but here… I adopted a kitten I asked if we do not get along can I return the kitten? The girl said yes you take it to the Skigt Humane Society. At no point did she say you do not get a refund I did not even have the kitten for 24 hours mind you. A little confused that maybe I may be at fault for not asking so they don’t say without asking?? First time adopting didn’t know but it would have been better if I had be told it’s just not good customer service to not give all the facts.
  • DT
    diane thompson
    Oct 17, 2025
    1.0
    Hello, I would not like to post my review as it would not be a good one. I took my dog that I got about 10 years ago after I lost my Husband. I asked for a wash and cut as I am on a tight budget. I was offered nail buffing and teeth cleaning. After a short period of time I agreeded even tho I said he did not like nails buffed. After 3 `/2 hour, now my dog is small and his appointment was 8:15am I was told he was finally ready. When I picked him up she said hed did not like his nails buffed! After taking him home he only wanted to lay down and seemed glassy eyed and sleepy. Time before last they gave him CBD of which I siad I did not want given to him again. It was never mentioned while signing him in this time. However at 1:00am is was still sleepiy and had not eaten all day. Drinking very little water so I stayed up until I could not keep my eyes open because I wanted to make sure he was still breathing. I will NEVER bring him to Petco again, as he has been going for over 5-6 years. I wlil also be sure anyone and everyone I can tell will hear my story.

Frequently Asked Questions About Petco

Does the Petco Everett location have a vet hospital?

Yes, Petco Everett has a full-service vet hospital.

Does Petco Everett offer vaccinations?

Yes, Petco Everett provides vaccinations.