Petco

4.2
802 reviews

About

Pet StorePet supply storePetco
Visit your East Wenatchee Pet Store located at 516 Valley Mall Pkwy for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
516 Valley Mall Pkwy, East Wenatchee, WA
98802, United States

Hours

Reviews

4.2
796 reviews
5 stars
443
4 stars
204
3 stars
81
2 stars
26
1 star
42

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on staff is mixed; while many customers praised the friendly and helpful nature of employees, others reported poor service and long wait times.

Animal Care

Numerous reviews highlighted concerns about the health and living conditions of animals, particularly fish and birds, indicating a lack of proper care.

Product Availability

Customers appreciated the variety of products available, but some expressed disappointment with stock levels and specific items being out of stock.

Grooming Services

Grooming services received mixed reviews, with some customers satisfied while others reported issues with staff and service quality.
  • TT
    Travis “Trav” Trav
    Jan 2, 2026
    1.0
    Well this is an unfortunate situation. The lady gave me a deal on a ball python because it had been there a while. (The lady was very nice).....So we decided to take the deal. Drove up from quincy. Then we saw the snake and questioned them about the snakes eyes and shedding problem they reasured us that it was the set up of petco and to get different bedding and everything will be fine. We literally bought everything they said we needed spared no cost just for the snake to continue to be sick no matter what we did. So we took it to vet and It has some sort of problem internal so my daughter's Xmas present is just going to die. Ive read and researched this and it seems to be a common thing unfortunately. But literally have no where else to get a snake? ..UPDATE SNAKE IS GETTING BETTER VET SAID LOOKS TO HAVE HAD SOME SORT OF INTERNAL PERASITES. TWO VET VISITS AND SOME MEDS BUT SHES DEFINITELY PULLING THROUGH.
  • DL
    Dee Lopez
    Dec 14, 2025
    1.0
    We waited forever at the checkout stand and no one ever came. We tried looking around for help and even tried some squeaking toys to get someone attention but no one ever came. Thought about just walking out with the cat food we needed, but didn’t. Would not recommend this place to anyone.
  • BL
    bryce lee
    Dec 7, 2025
    2.0
    Te saltwater section is really small and poorly taken care of. Last time I bought something from them I tested the water in the bag and all the parameters were very low, salinity was 21ppt where it should be at or near 35ppt. The fish are always sick, the tanks covered in slime. It's literally a torture death chamber for the animals. It's a shame because they are the only place within hours of me with saltwater fish. I would spend tons of money if it was healthy but the shape their live stock is in it would literally be flushing money down the toilet. And Petco expects you to pay full price for fish on deaths doorstep while also having a "no return" policy.
  • KO
    K O
    Nov 28, 2025
    5.0
    The staff is super friendly and the pet stylists are awesome. They treat your pet just like they were their own. Very patient and caring. 💜
  • AW
    ALexis Worthington
    Nov 27, 2025
    4.0
    I would like the rabbit food oxbow in stock better and also the squeaky toy they use at the register, seems to piss off the workers. However I’d like to not wait 5 minutes to ring up and have a pissed off employee after other people squeak after me

Frequently Asked Questions About Petco

Does the Petco East Wenatchee location have a vet hospital?

Yes, Petco East Wenatchee has a full-service vet hospital.

Does Petco East Wenatchee offer vaccinations?

Yes, Petco East Wenatchee provides vaccinations.