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Des Moines Veterinary Hospital

4.6
(400 reviews)

Business Details

21935 Pacific Highway S., Des Moines, WA
98198, United States
(206) 878-4111
https://dmvet.net

About

Animal HospitalVeterinarianVeterinary PharmacyPet Boarding ServiceKennelPet Vet Care Centers
Des Moines Veterinary Hospital is the local veterinarian clinic that provides full medical care for cats, dogs, birds, and exotic pets. We strive to satisfy your pet's needs in order to help them live a long, happy, and healthy life. From preventative care like routine exams through surgery, medical boarding services, and a wide array of exotic pet care services, we can meet your pet's unique health needs. In the years since our opening, we have built a reputation for providing high-quality, expert care delivered with compassion to companion animals and exotic pets in the Des Moines area. We will always treat your pet as if it were our own, regardless of whether you have been taking them to our veterinarians for years or this is your first time.

Details

  • Requires appointmentAvailable
  • RestroomAvailable
  • Wheelchair accessible entranceAvailable
  • Wheelchair accessible restroomAvailable

Location

Des Moines Veterinary Hospital
21935 Pacific Highway S., Des Moines, WA
98198, United States

Hours

Reviews

4.6
400 reviews
5 stars
329
4 stars
30
3 stars
9
2 stars
5
1 star
27

What are people saying?

AI-generated from recent customer reviews

Service Quality

Many customers expressed dissatisfaction with the quality of service, particularly after the change in ownership, citing poor communication and care.

Staff Attitude

Several reviews highlighted negative experiences with staff attitudes, including rudeness and condescension, which impacted customer satisfaction.

Pricing Concerns

Customers noted significant price increases and perceived upselling practices, leading to frustration and a sense of being taken advantage of.

Veterinary Care

While some customers praised specific veterinarians for their compassion and expertise, others reported issues with misdiagnoses and lack of follow-up care.

Communication Issues

Numerous reviews mentioned poor communication regarding appointment scheduling, wait times, and follow-up, contributing to a negative overall experience.
  • BC
    Brittney Carpenter
    Feb 13, 2026
    5.0
    Best vet experience I’ve ever had!! Very helpful, accommodating & price friendly!! The folks working were so kind & helpful, I will be recommending this to everyone needing vet care!
  • JD
    James Diego
    Jan 2, 2026
    2.0
    Since the change in ownership I've not had great experiences with boarding or visits. Prices have tripled and care has gone down.
  • CC
    CWS
    Oct 31, 2025
    5.0
    My experience over the phone was great and the conversation I had with the lady was very informative and it helped me make a decision right then. I brought my cat in and they took her right in for an assessment and based off what they saw, they did the most gracious thing and took care of my overgrown nail. 🙏 And thank you so much for the people I didn't see that helped as well. Awesome Team! There should be more Vets like that one. Hands down
  • CN
    cathy narverud
    Sep 8, 2025
    1.0
    Ever since dr konger has retired, and this new outfit took over. Quality of service is very poor. Took my kittens in for their third set of shots and they said I was 2 weeks past due, so I had to start over with the 2nd set of shots at my expense, as they were the ones who canceled my original appointment as their Dr had her babies so they rescheduled me and now I was over the two weeks. this was their fault but wouldn't pay for redoing the shots as corporate wont allow that. Who talks about corporate when you are providing a service for animals and you make the mistake. I took my kittens and left. Will never recommend, or take any of my animals there ever again. I would give them zero stars

Frequently Asked Questions About Des Moines Veterinary Hospital

What types of animals does Des Moines Veterinary Hospital provide care for?

Des Moines Veterinary Hospital provides full medical care for cats, dogs, birds, and exotic pets.

What are the operating hours of Des Moines Veterinary Hospital?

The hospital is open Monday through Friday from 8:00 AM to 12:00 PM and 1:00 PM to 5:30 PM, and closed on Saturdays and Sundays.

Brand Certified Facts from Des Moines Veterinary Hospital

Des Moines Veterinary Hospital partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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