Des Moines Veterinary Hospital

4.6
398 reviews

About

Animal HospitalVeterinarianVeterinary PharmacyPet Boarding ServiceKennel
Des Moines Veterinary Hospital is the local veterinarian clinic that provides full medical care for cats, dogs, birds, and exotic pets. We strive to satisfy your pet's needs in order to help them live a long, happy, and healthy life. From preventative care like routine exams through surgery, medical boarding services, and a wide array of exotic pet care services, we can meet your pet's unique health needs. In the years since our opening, we have built a reputation for providing high-quality, expert care delivered with compassion to companion animals and exotic pets in the Des Moines area. We will always treat your pet as if it were our own, regardless of whether you have been taking them to our veterinarians for years or this is your first time.

Details

  • Requires appointmentAvailable
  • RestroomAvailable
  • Wheelchair accessible entranceAvailable
  • Wheelchair accessible restroomAvailable

Location

Des Moines Veterinary Hospital
21935 Pacific Highway S., Des Moines, WA
98198, United States

Hours

Reviews

4.6
398 reviews
5 stars
328
4 stars
29
3 stars
9
2 stars
5
1 star
27

What are people saying?

AI-generated from recent customer reviews

Quality of Care

While some customers praised the compassionate care provided by specific veterinarians like Dr. Fabrick and Dr. Onorati, others reported a decline in service quality and care since the change in ownership.

Communication Issues

Numerous reviews highlighted poor communication, including difficulty in scheduling appointments, lack of follow-up, and unresponsive staff, leading to frustration among pet owners.

Staff Attitude

Feedback varied regarding staff demeanor; while some praised the friendliness of the receptionists and techs, others reported rude or condescending behavior from certain veterinarians.

Pricing Concerns

Customers expressed dissatisfaction with rising prices and perceived upselling of services, with some feeling that costs had doubled without corresponding improvements in service.

Long Wait Times

Several reviews mentioned long wait times for appointments and in the clinic, contributing to a negative experience for pet owners.
  • CS
    Clyde Sperbeck
    Oct 31, 2025
    5.0
    My experience over the phone was great and the conversation I had with the lady was very informative and it helped me make a decision right then. I brought my cat in and they took her right in for an assessment and based off what they saw, they did the most gracious thing and took care of my overgrown nail. 🙏 And thank you so much for the people I didn't see that helped as well. Awesome Team! There should be more Vets like that one. Hands down
  • CN
    cathy narverud
    Sep 8, 2025
    1.0
    Ever since dr konger has retired, and this new outfit took over. Quality of service is very poor. Took my kittens in for their third set of shots and they said I was 2 weeks past due, so I had to start over with the 2nd set of shots at my expense, as they were the ones who canceled my original appointment as their Dr had her babies so they rescheduled me and now I was over the two weeks. this was their fault but wouldn't pay for redoing the shots as corporate wont allow that. Who talks about corporate when you are providing a service for animals and you make the mistake. I took my kittens and left. Will never recommend, or take any of my animals there ever again. I would give them zero stars
  • SR
    Saqra Raybuck
    Aug 11, 2023
    5.0
    Dr Onorati is an amazing avian vet. Knows his stuff and genuinely cares for every bird he sees. Gentle, smart guy.
  • DC
    Debra Crump
    May 27, 2023
    5.0
    Such a great staff!! Very busy but always friendly, knowledgeable and fun.

Frequently Asked Questions About Des Moines Veterinary Hospital

What types of animals does Des Moines Veterinary Hospital provide care for?

Des Moines Veterinary Hospital provides full medical care for cats, dogs, birds, and exotic pets.

What are the operating hours of Des Moines Veterinary Hospital?

The hospital is open Monday through Friday from 8:00 AM to 12:00 PM and 1:00 PM to 5:30 PM, and closed on Saturdays and Sundays.