Petco

4.3
1414 reviews

About

Pet StorePet supply storeAquarium Shop
Visit your Covington Pet Store located at 27111 167th Place Se for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
27111 167th Pl SE, Covington, WA
98042-7337, United States

Hours

Reviews

4.3
1,399 reviews
5 stars
838
4 stars
337
3 stars
115
2 stars
33
1 star
76

What are people saying?

AI-generated from recent customer reviews

Staff Friendliness

Customers consistently praised the staff for being friendly, helpful, and knowledgeable about products and services.

Store Cleanliness

The store is frequently noted for being clean, organized, and well-stocked, contributing to a positive shopping experience.

Customer Service Issues

Some customers reported poor experiences with customer service, particularly regarding management's dismissive attitude and staff availability.

Grooming Services

While many customers appreciated the grooming services, there were notable complaints about specific grooming experiences and staff handling of pets.

Product Availability

Customers expressed frustration with product availability and online ordering issues, indicating inconsistencies in stock and service.
  • GS
    Gloria Van Sickle
    2 days ago
    4.0
    Everyone is professional and efficient.
  • RT
    Roberta Thompson
    Nov 15, 2025
    5.0
    I was looking for a heating pad for my outside animals and this is the place to find one. I bought the big one, but I really need the smaller one for my outside cat, so I will still try and find one.
  • CM
    Celia MC
    Nov 10, 2025
    1.0
    PETCO (COVINGTON) Well I went to the cashier (pretty young girl ) I asked her for something they have on the website on special and she immediately responded: I have no idea if there is more in the back go ask somebody else…I said OK thank you but I also have a question about the grooming price and she responded again : I don’t know go ask HER she probably knows more than me… so I said thank you . So my experience is just bad and poor service from the cashier ,she works there but she don’t know anything ? That’s POOR service. I’m Not coming back again
  • AH
    Angella Hartung
    Oct 31, 2025
    5.0
    Huge fan of this store. It's well stocked and *every* employee has been awesome.
  • JC
    Jason Caryl
    Oct 13, 2025
    5.0
    These people are awesome! So kind and caring with my 4-leg family member. Jack is 13, he was severly abused by his previous owner and still sometimes suffers anxiety in new situations so I worry when leaving him with others when I cant be there to personally observe or intervene. He had no issues with them, and even let them manicure/shape his nails with an electric dremel. I cant thank them enough. Already scheduled our next visit. Honestly, they are better than the local vet who has charged me thousands and made no progress with Jack's skin issues and never shaped his nails so they are comfortable when he walks or scratches himself. Also, place is very clean, price is good too.

Frequently Asked Questions About Petco

Does the Petco Covington location have a vet hospital?

No, Petco Covington does not have a full-service vet hospital.

Does Petco Covington offer vaccinations?

Yes, Petco Covington provides vaccinations.