Petco

4.2
1425 reviews

About

Pet StorePet supply storeAquarium Shop
Visit your Bremerton Pet Store located at 4209 Wheaton Way for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
4209 Wheaton Way, Bremerton, WA
98310, United States

Hours

Reviews

4.2
1,413 reviews
5 stars
765
4 stars
359
3 stars
163
2 stars
48
1 star
78

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, particularly highlighting individual employees for their exceptional service.

Product Availability

Several reviews noted issues with stock levels and inventory, with some customers expressing frustration over missing items or empty shelves.

Grooming Services

While some grooming experiences were positive, there were significant complaints about inconsistent quality and negative experiences with specific groomers.

Store Cleanliness

Customers reported that the store cleanliness was lacking, with some mentioning unsanitary conditions and the need for more frequent cleaning.

Pricing Concerns

A number of reviews mentioned that prices were perceived as high, with some customers feeling that they were forced to shop at Petco due to limited options elsewhere.
  • NJ
    Nicole J.
    Nov 16, 2025
    1.0
    The grooming department? Five stars. Absolute angels. If I could tip them in gold bars, I would. But then there’s the cashier, Teal. Bless her heart—she somehow manages to be rude, condescending, and completely uninterested in basic human interaction… all at the same time. It’s honestly impressive in a “National Geographic should study this” kind of way. Her whole vibe screams, “I’m better than you,” which is wild considering she’s ringing up dog treats and acting like she owns the franchise. I have three dogs and spend enough money at Petco to qualify for some sort of VIP parking spot, yet here I am reconsidering my Vital Care membership because one employee decided customer service was optional. As a local business owner, if one of my staff spoke to a customer the way Teal did to me, they wouldn’t be “coached”—they’d be cleaning out their locker before lunch. I’ll be thrilled to update this review the moment she’s no longer representing your company from the front line. Some people should simply not be the face of anything. Some people are background people. And that’s okay! I fully support Teal finding a nice, quiet, behind-the-scenes job where she never has to make eye contact again.
  • CT
    Cristy Taylor
    Oct 29, 2025
    5.0
    I called over the phone and the service person went and looked, eyes on, to confirm you had the specific food my cat needed (per the vet). They were very amiable about doing so. When I came in a little later, the store cashier was very friendly and helpful, and helped me re-establish my account - I'd had one for years but hadn't used for at least 6 or 7 and it seems to have disappeared - no matter, he easily took the info and set me up again. Very friendly and helpful.
  • BT
    Beverly Taylor
    Oct 29, 2025
    5.0
    Employees Lance and Izzy were THE MOST helpful people. They took their time with me, answered all my question and I left with everything I needed for my beta and frogs. Best pet store experience ever.
  • JN
    Joe New
    Oct 27, 2025
    4.0
    Not the greatest attention is given to the fish area. But I do get other items there they have in stock.
  • KT
    Kirk Thompson
    Oct 9, 2025
    4.0
    I ordered a Halloween costume for my rabbit and inspect your outfit with a little cape, and a hat it was I felt exceptional quality. It was a little small, and I tried every way possible to think of a way I could’ve made it larger but I couldn’t. I almost kept it because it was so cute. I took it back to the store. They accepted it back no problem I only wish they would’ve fit. I will definitely order another product from Petco

Frequently Asked Questions About Petco

Does the Petco Bremerton location have a vet hospital?

No, Petco Bremerton does not have a full-service vet hospital.

Does Petco Bremerton offer vaccinations?

Yes, Petco Bremerton provides vaccinations.