Petco

4.1
587 reviews

About

Pet StorePet supply storeAquarium Shop
Visit your Bothell Pet Store located at 22621 Bothell Everett Hwy for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
22621 Bothell Everett Hwy, Bothell, WA
98021, United States

Hours

Reviews

4.1
581 reviews
5 stars
334
4 stars
126
3 stars
45
2 stars
13
1 star
63

What are people saying?

AI-generated from recent customer reviews

Grooming Quality

Mixed reviews on grooming services; some customers praised specific groomers for their care and skill, while others reported poor experiences and mishandling of pets.

Customer Service

Customer service experiences varied widely; some staff were described as friendly and helpful, while others were noted for being rude or unprofessional.

Store Cleanliness

The store was generally reported as clean and organized, although some customers mentioned issues with disorganization and stock availability.

Staff Knowledge

Many customers appreciated the knowledgeable staff, particularly in specific departments like aquatics and grooming.

Appointment Issues

Several customers expressed frustration with appointment scheduling and wait times, particularly for grooming services.
  • BR
    Barncats RUs
    Nov 16, 2025
    5.0
    I found the pet products I needed at this store. I appreciate the friendly staff members and it was great to see that this store had a couple of cute kittens available for adoption. 😻😻
  • ID
    Ishita das
    Oct 26, 2025
    5.0
    Had a wonderful experience with my dog’s grooming session here. Groomer “Ghost” was amazing, gentle, and went above and beyond to make my pet feel comfortable. My dog had some trauma from a previous Petco experience and was a bit anxious, but she immediately understood his behavior and handled him with great care. The place was clean, organized, and well stocked. I’m so glad to have finally found a Petco that truly cares.
  • KW
    Kristen Williams
    Oct 14, 2025
    5.0
    Nice layout, so easy to find things.
  • CJ
    Courtney Jones
    Oct 8, 2025
    5.0
    My husband and I were lucky enough to visit the store and meet Jasper and Audrey. We were first assisted by Jasper who was so professional and knowledgeable and fun to work with as we picked out our fish. We were asked all the right questions to ensure the safety and well-being of our fish. This was the first time in our experiences that this was done and we truly appreciate this. Audrey who checked us out was upbeat and her energy was palpable. I honestly felt she loves her job and enjoyed our excitement of our purchase. I hope whole heartily that their manager knows what they bring to this Petco and we will be sure to return for all our pet needs. I highly recommend this location.
  • MR
    Melissa Ramirez
    Oct 6, 2025
    1.0
    One guy was doing everything- register, helping guests, running anll over- and tried his hardest to help because the other employees were too busy playing with a kitten to work. He attempted multiple times to assist us with our new dog harness. We finally just left. I’ll order from Chewy instead. At least they know customer service. But hey, your employees got to play with a kitten instead.

Frequently Asked Questions About Petco

Does the Petco Bothell location have a vet hospital?

No, Petco Bothell does not have a full-service vet hospital.

Does Petco Bothell offer vaccinations?

Yes, Petco Bothell provides vaccinations.