Petco

4.2
512 reviews

About

Pet StorePet supply store
Visit your Rutland Pet Store located at 312 Us Route 7 South for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
312 US Rte 7 S, Rutland, VT
05701, United States

Hours

Reviews

4.2
504 reviews
5 stars
274
4 stars
127
3 stars
49
2 stars
15
1 star
39

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praised helpful and friendly staff, others reported rude or unhelpful interactions.

Grooming Experience

Grooming services received both high praise for specific groomers and criticism for poor service and refusal to groom certain pets.

Store Cleanliness

Many customers expressed concerns about the cleanliness of the store, with reports of dirty conditions and expired products.

Product Availability

Customers noted a good variety of pet supplies, but there were frequent mentions of out-of-stock items and limited selections.

Staff Knowledge

While some staff were described as knowledgeable and helpful, others were criticized for lacking basic knowledge about animal care.
  • JP
    Jamari Pires
    4 days ago
    4.0
    A little understaffed but otherwise good.
  • CC
    Christian Cabrera
    Nov 8, 2025
    5.0
    Everyone is always so kind and helpful. Thank you all
  • AC
    Arnie Christianson
    Oct 26, 2025
    5.0
    The groomers here were excellent. My dog, Cooper, didn't want to leave when I picked him up!
  • GB
    Gregory Bissette
    Oct 23, 2025
    1.0
    Today is 10-23-25 went shopping to hanafords then went to petco to get snails could not find anyone to help finally went to the front found some guy walk around ask him for help in fish department. Yup be there in a second 25 mins later nobody anywhere except one person at register just drinking his drink with no care in the world I could have just helped my self to the snails and walked out. This place is sooo bad no one to help you and stuff just piled up everywhere in the isle so can move around. Good thing I didn't have come in with a wheelchair never would gave been able to get around. I wouldn't be surprised if this place tanks.
  • SM
    Skye Merfeld
    Oct 15, 2025
    1.0
    Went there 10/14 at around 3:30. I needed assistance getting a fish. I couldn't find any employees except for the cashier. She called for someone to help me but no one showed up. I waited by the fish for a while along with many other customers. After a while I just left.

Frequently Asked Questions About Petco

Does the Petco Rutland location have a vet hospital?

No, Petco Rutland does not have a full-service vet hospital.

Does Petco Rutland offer vaccinations?

No, Petco Rutland does not provide vaccinations.