Business Details
About
Pet StorePet supply storePetco
Visit your Winchester Pet Store located at 2580 S. Pleasant Valley Road for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.4
702 reviews
5 stars
477
4 stars
131
3 stars
39
2 stars
17
1 star
38
What are people saying?
AI-generated from recent customer reviews
Staff Attitude
Feedback on staff is mixed; while many customers praised the friendly and helpful nature of the employees, there were also reports of rude and dismissive behavior from some staff members.
Grooming Services
Grooming experiences varied significantly, with some customers expressing satisfaction with the grooming quality, while others reported poor service and dissatisfaction with the results.
Store Cleanliness
The store is generally noted for being clean and well-stocked, although some customers mentioned issues with the self-bath area needing better maintenance.
Customer Service
Overall, customer service received positive remarks, with many customers appreciating the assistance and knowledge of the staff, despite some negative experiences.
- MPMandy Poole2 days ago5.0That guy was very nice he help me and your plant for fish tank look great i was happy with that
- JKJulia Kogut4 days ago5.0So my dog ate a few too many of my kids’ French fries and ended up vomiting in Petco… I felt so bad, but the worker was so nice! I insisted on helping him clean so we chatted and I was pleasantly surprised by how friendly and understanding he was. Always love Petco!
- CBCatherine Breeden4 days ago5.0Petco always, always, always has everything I need♡♡♡♡♡ I love the pee pads with the sticky pads, they do not slide around and you do not trip over them!!!!!
- MCMelisa CassarJan 1, 20265.0Love them. Not only Are they knowledgeable But they also are helpful.
- STSherly TaverasDec 20, 20251.0I had a discouraging experience today with the grooming front desk. I arrived about 30 minutes early for my dog’s grooming appointment and politely explained that I had to be at work at 1:00 PM, so I was hoping to drop my dog off early. I want to be clear that I was not expecting my dog to be taken back before the appointment time — I simply hoped to drop him off, which I’ve done before. The front desk employee responded in a dismissive tone, stating that my stylist was “busy right now,” pointing to another dog as if to justify why nothing could be done. I fully understand that groomers have schedules and responsibilities, and I was not trying to inconvenience anyone — I was just trying to communicate and understand my options. The tone and manner of the interaction felt unnecessarily rude and unhelpful. When I later returned briefly to ask for the employee’s name so I could provide feedback, no one acknowledged me, despite staff clearly seeing me waiting. I wasn’t trying to cause any trouble — just looking for basic courtesy and communication. Unfortunately, the interaction made an already stressful situation worse.
Frequently Asked Questions About Petco
Does the Petco Winchester location have a vet hospital?
Yes, Petco Winchester has a full-service vet hospital.
Does Petco Winchester offer vaccinations?
Yes, Petco Winchester provides vaccinations.
Does Petco Winchester offer curbside pickup?
Yes, curbside pickup is available at Petco Winchester. All of our products that are eligible for store pickup will show this option on the product's detail page.
How much are hamsters and guinea pigs at Winchester Petco?
Hamster and guinea pig prices vary by location. Call your Winchester Petco at 5407736003 to check for pricing and availabilty in your store. Or visit ourcompanion animal website for more information on small companion animals.
Does Petco Winchester sell dogs?
No, Winchester Petco does not sell dogs or cats. However, with the Petco Love program partnered with local animal welfare organizations, you have the opportunity to meet dogs and cats available for adoption at your neighborhood Petco store.
Where is the Petco Winchester store located?
Petco Winchester is located at 2580 S Pleasant Valley Rd, Winchester, VA 22601-7010.
What are the operating hours of Petco Winchester?
The store is open Monday to Saturday from 9:00 AM to 9:00 PM, and Sunday from 9:00 AM to 8:00 PM.
Does Petco Winchester have a veterinary hospital?
Yes, Petco Winchester has a full-service veterinary hospital on site.
Are vaccinations available at Petco Winchester?
Yes, vaccination services are provided at Petco Winchester.
Does Petco Winchester offer curbside pickup and delivery options?
Yes, Petco Winchester offers both curbside pickup and same-day delivery services.
Can I find dogs or cats for sale at Petco Winchester?
No, Petco Winchester does not sell dogs or cats, but you can meet dogs and cats available for adoption through the Petco Love program partnered with local animal welfare organizations.
How can I check prices for hamsters and guinea pigs at Petco Winchester?
Prices vary by location; please call Petco Winchester at 540-773-6003 to inquire about availability and pricing.
What nearby stores can I visit after shopping at Petco Winchester?
Nearby stores include Michaels Stores for arts and crafts, Bob's Discount Furniture for home furnishings, and Ulta Beauty for cosmetics and hair supplies.
Are there nearby dining options close to Petco Winchester?
Yes, nearby restaurants include Olive Garden for Italian cuisine, TGI Fridays for American dining, and Dickey's Barbecue Pit for barbecue.
Is there convenient shipping or banking services near Petco Winchester?
Yes, there are UPS Access Point locations nearby for shipping needs and a PNC ATM for banking convenience.