Banfield Pet Hospital® - Winchester provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.
Our pet been under Banfield care for over 10 years. Last time we were there in early March and spent over $200 for some vaccines. 6 weeks later, she need Heartgard and Banfield will not approve it. She needs a hearth worm test which needs to pay the test+ vet visit. Why they didn’t mentioned back in March?
They did similar thing few times.
I feel robbed
BA
Bryson Appel
Mar 19, 2026
1.0
We enjoyed the office in Hagerstown mostly. But since moving down here we’ve had several not great experiences. This most recent was so bad that I’ll be pulling my 6 animal account and looking for another place immediately. We have rescues/fosters so we are in and out of the vet fairly often, and I just can’t do this anymore.
JW
Jason Winters
Jan 12, 2021
5.0
great place for pets when they need their shots and stuff
JG
Jamie Green
Jun 28, 2020
1.0
My dog has a medical emergency and this was the only place I could get an appointment on short notice. I bring her in and the lady I worked with wasn't very friendly. She made me feel like an inconvenience being there. After 3 hours, all they did was blood work - no urine sample drawn and no vaccinations were administered. They charged me $282.07 for basically babysitting my dog. Now, I have to drive 1.5 hours to a veterinarian out of state, just to get the right care IN A TIMELY MANNER for my dog. I won't be going back here. They overcharge and seem to have no clue what they're doing. I can go to the vet 1.5 hours away and get everything completed within 30 minutes. TERRIBLE SERVICE AND OVERCHARGING IS NOT A GOOD BUSINESS MODEL.
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
What are the operating hours of Banfield Pet Hospital in Winchester?
Banfield Pet Hospital is open Monday to Friday from 9:00 AM to 6:00 PM, and on Saturday from 9:00 AM to 5:00 PM. It is closed on Sundays and major holidays.
Does Banfield Pet Hospital offer emergency care services?
No, Banfield Pet Hospital does not provide emergency care services. However, you can call during hospital hours for urgent care advice and referrals to emergency hospitals if needed.
Can I get veterinary care online from Banfield Pet Hospital?
Yes, clients with Optimum Wellness Plans can get remote general pet care advice and triage support 24/7 via Vet Chat™ on the Banfield app.
What preventive pet health care services are offered at Banfield Pet Hospital?
Banfield offers preventive care including vaccinations, dental care, parasite control, nutritional and behavioral counseling, and comprehensive examinations.
What is included in the Optimum Wellness Plan at Banfield?
The plan includes annual head-to-tail exams, vaccines, early screening diagnostics, dental care, nutrition consultations, and more. It automatically renews annually unless paid in full at enrollment.
How can I pay for an Optimum Wellness Plan at Banfield?
Payments can be spread monthly with automatic withdrawal from a bank account or credit card, or you can pay the full amount upfront.
What appointment types are available at Banfield Pet Hospital?
They offer in-room appointments, drop-off appointments where you drop off your pet and are called when ready, and Virtual Visits for Optimum Wellness Plan clients.
Which nearby pet store can I visit along with Banfield Pet Hospital?
PetSmart is located nearby and offers pet store products and pet adoption. It can be convenient to visit PetSmart for pet supplies or adoption before or after your veterinary visit.
Are there any nearby places to relax or get beauty treatments near Banfield Pet Hospital?
Yes, Victorian Nail Spa is a nearby salon and spa where you can enjoy nail and beauty treatments before or after your visit to the hospital.
Where can I grab a coffee near Banfield Pet Hospital in Winchester?
Starbucks coffee shops are nearby, offering a convenient spot to get coffee or a snack before or after your visit to Banfield Pet Hospital.
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