Visit your Williamsburg Pet Store located at 4600 Casey Boulevard for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.
Feedback on customer service is mixed, with some praising friendly and helpful staff, while others report rude and unhelpful interactions.
Store Condition
The store is generally described as clean and well-stocked, but there are complaints about empty shelves and poor maintenance of animal care.
Product Availability
Customers appreciate the variety of products available, but many express frustration over items being out of stock or not available as advertised.
Grooming Services
Grooming services receive positive remarks for quality, but there are complaints about appointment management and service inconsistencies.
AC
Analise Crabtree
Jan 1, 2026
1.0
I stopped in today to pick up food for my cat and decided to look at the fish section since I’ve been considering adding to my tank. Unfortunately, what I saw was extremely upsetting. Nearly every tank contained dead fish, many of them stuck to the filters. Some were clearly decomposing, which shows they had been there for quite some time. Not only is this disturbing, but it’s also harmful to the live fish still in those tanks.
I brought this to the attention of a worker who identified himself as the department manager. His response was that they receive so many fish that it’s hard to keep up. While I understand that losses can happen, there is no excuse for leaving dead, decaying animals in tanks. At the very least, the tanks should be regularly checked and cleaned.
While I was speaking with him, another employee interrupted and said, “they’re just goldfish.” That comment was shocking. This is a pet store, and regardless of the species, these are living, breathing animals that deserve basic care and respect. That lack of concern was deeply disappointing.
I truly hope management takes customer feedback seriously and addresses the conditions in which their animals are being kept. This experience was unacceptable and should not be happening in a store that sells live animals.
JN
Jacky Nelson
Dec 29, 2025
5.0
Our dogs get pampered at Petco and we are very happy with the service
MG
Matt G.
Dec 24, 2025
5.0
Nice place with nice staff. Love seeing all the animals they have and so much stuff for all kind of pets.
JJ
Jessie
Dec 23, 2025
5.0
We’ve taken our Rottie, Daisy, to Chloe at Petco a couple of times now, and I just have to share how wonderful our experience has been. Chloe is honestly the sweetest groomer we’ve ever met. She treats Daisy like her own pup, and Daisy absolutely adores her. You can see it in how happy Daisy is when she comes home.
Plus, Chloe is super patient with our big girl she’s about 100 pounds of Rottie love, and that can be a handful. But Chloe handles it all with so much care. Every time Daisy comes back, she looks great ears clean, nails trimmed, teeth brushed, you name it.
We’re just really grateful we found someone like Chloe, and we’ll definitely keep coming back to her. Thanks so much, Chloe, for taking such great care of Daisy!
CW
Cassandra Williams
Dec 16, 2025
4.0
Ahhhh!!!! My dog loved his birthday stuff!!! I got it all from here, cashier didn't talk much, which was fine with me. I wish they sold dog weed edibles here, I had to order those on Amazon sadly. But we had fun on his birthday, (We may have gotten a little high/baked Lol!!)
Does the Petco Williamsburg location have a vet hospital?
No, Petco Williamsburg does not have a full-service vet hospital.
Does Petco Williamsburg offer vaccinations?
Yes, Petco Williamsburg provides vaccinations.
Does Petco Williamsburg offer curbside pickup?
Yes, curbside pickup is available at Petco Williamsburg. All of our products that are eligible for store pickup will show this option on the product's detail page.
How much are hamsters and guinea pigs at Williamsburg Petco?
Hamster and guinea pig prices vary by location. Call your Williamsburg Petco at 7572591980 to check for pricing and availabilty in your store. Or visit ourcompanion animal website for more information on small companion animals.
Does Petco Williamsburg sell dogs?
No, Williamsburg Petco does not sell dogs or cats. However, with the Petco Love program partnered with local animal welfare organizations, you have the opportunity to meet dogs and cats available for adoption at your neighborhood Petco store.
What services does Petco Williamsburg offer for pet vaccinations?
Petco Williamsburg provides vaccination services for pets to help keep them healthy.
Does Petco Williamsburg have a full-service veterinary hospital?
No, Petco Williamsburg does not have a full-service vet hospital.
Is curbside pickup available at Petco Williamsburg?
Yes, curbside pickup is available for eligible products at Petco Williamsburg.
What are the operating hours of Petco Williamsburg?
Petco Williamsburg is open Monday through Saturday from 9:00 AM to 8:00 PM and on Sunday from 10:00 AM to 7:00 PM.
Does Petco Williamsburg sell dogs or cats?
No, Petco Williamsburg does not sell dogs or cats, but you can meet adoptable pets through their partnership with local animal welfare organizations.
Where is Petco Williamsburg located and how can I contact them?
Petco Williamsburg is located at 4600 Casey Blvd, Ste 100, Williamsburg, VA 23188. You can contact them at +1 757-259-1980.
Which nearby places can I visit for additional pet vaccination services?
You can visit the Vetco Vaccination Clinic nearby for additional pet vaccination services while visiting Petco Williamsburg.
Are there nearby dining options near Petco Williamsburg for a meal before or after your visit?
Yes, dining options near Petco Williamsburg include MOOYAH Burgers, Fries & Shakes and Which Wich Superior Sandwiches, perfect for a meal before or after your pet store visit.
Can I find shopping and other retail options close to Petco Williamsburg?
Yes, nearby shopping centers like Settlers Market and retailers such as Pier 1 Imports offer additional shopping opportunities near Petco Williamsburg.
Does Petco Williamsburg provide grooming services for pets?
Yes, Petco Williamsburg offers pet grooming services to keep your furry friends looking their best.