Visit your Williamsburg Pet Store located at 4600 Casey Boulevard for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.
Numerous reviews highlighted rude and unhelpful staff, with specific mentions of poor interactions and lack of assistance.
Stock Issues
Customers frequently reported empty shelves and out-of-stock items, leading to frustration and dissatisfaction.
Store Cleanliness
While some customers praised the cleanliness of the store, others reported neglected animals and dirty conditions in certain areas.
Product Selection
The store has a varied selection of pet supplies, but many customers noted that prices are higher compared to competitors.
Grooming Services
Mixed reviews on grooming services, with some positive experiences but also complaints about missed appointments and poor service.
MS
Mervi Scialpi
Nov 9, 2025
5.0
Very nice area and beautiful building. Parking can be little tricky. Great customer service.
CA
Caroline A
Nov 8, 2025
1.0
Two very poor experiences at this petco have led me to start driving far out of my way to the PSP. First, a girl working could not tell two customers if a bearded dragon needed a standing water dish or a hamster dropper, while standing IN the reptile aisle. I had to intervene and give the customers the education required for such a well-known animal. Second, whoever the manager was made me wait for over half an hour to get crickets and continually argued with me and was super snide. Older guy with brown/grey hair, beard and glasses. He spent a lot of time trying to track down one of his own employees to do it when he could have just done it for me, complaining the entire time. He’s twice my age and I felt like I needed to be gentle with his feelings or something. When I finally got my crickets since he literally refused to do it, and had to check out with him, he started arguing with me about why he couldn’t get the crickets himself. I didn’t start the conversation and finally just stopped talking to him and stared at him, because I haven’t ever experienced someone who seems to go out of their way to be bad at their job like this before. The store is a joke.
SW
sandra waid
Oct 19, 2025
3.0
Out of stock on items and some of isles were blocked with merchandise
SD
s d
Oct 13, 2025
1.0
The employees are rude. Not helpful. The worse pet store in Williamsburg. Won’t ever spend another dime of my money there. Shelves empty. If you ask for some help you are made to feel like you are a pain. Both of the female workers, one with long hair and one that is heavier, the two most rudest women I have ever met. Zero stars! Petco responded. Petco. Please go and look at that stores selection, it has a lot of empty shelves. ALOT! I’ll snap some pictures and post them here so you can see. Employees are extremely rude. Hopefully you have had a discussion with them as well.
CF
christine ferguson
Oct 13, 2025
4.0
Prices are higher to than last year and you can't trust the website if the product is in the store or not.
Does the Petco Williamsburg location have a vet hospital?
No, Petco Williamsburg does not have a full-service vet hospital.
Does Petco Williamsburg offer vaccinations?
Yes, Petco Williamsburg provides vaccinations.
Does Petco Williamsburg offer curbside pickup?
Yes, curbside pickup is available at Petco Williamsburg. All of our products that are eligible for store pickup will show this option on the product's detail page.
How much are hamsters and guinea pigs at Williamsburg Petco?
Hamster and guinea pig prices vary by location. Call your Williamsburg Petco at 7572591980 to check for pricing and availabilty in your store. Or visit ourcompanion animal website for more information on small companion animals.
Does Petco Williamsburg sell dogs?
No, Williamsburg Petco does not sell dogs or cats. However, with the Petco Love program partnered with local animal welfare organizations, you have the opportunity to meet dogs and cats available for adoption at your neighborhood Petco store.
What services does Petco Williamsburg offer for pet vaccinations?
Petco Williamsburg provides vaccination services for pets to help keep them healthy.
Does Petco Williamsburg have a full-service veterinary hospital?
No, Petco Williamsburg does not have a full-service vet hospital.
Is curbside pickup available at Petco Williamsburg?
Yes, curbside pickup is available for eligible products at Petco Williamsburg.
What are the operating hours of Petco Williamsburg?
Petco Williamsburg is open Monday through Saturday from 9:00 AM to 8:00 PM and on Sunday from 10:00 AM to 7:00 PM.
Does Petco Williamsburg sell dogs or cats?
No, Petco Williamsburg does not sell dogs or cats, but you can meet adoptable pets through their partnership with local animal welfare organizations.
Where is Petco Williamsburg located and how can I contact them?
Petco Williamsburg is located at 4600 Casey Blvd, Ste 100, Williamsburg, VA 23188. You can contact them at +1 757-259-1980.
Which nearby places can I visit for additional pet vaccination services?
You can visit the Vetco Vaccination Clinic nearby for additional pet vaccination services while visiting Petco Williamsburg.
Are there nearby dining options near Petco Williamsburg for a meal before or after your visit?
Yes, dining options near Petco Williamsburg include MOOYAH Burgers, Fries & Shakes and Which Wich Superior Sandwiches, perfect for a meal before or after your pet store visit.
Can I find shopping and other retail options close to Petco Williamsburg?
Yes, nearby shopping centers like Settlers Market and retailers such as Pier 1 Imports offer additional shopping opportunities near Petco Williamsburg.
Does Petco Williamsburg provide grooming services for pets?
Yes, Petco Williamsburg offers pet grooming services to keep your furry friends looking their best.