Business Details
About
VeterinarianAnimal HospitalVeterinary PharmacyPet Services
Banfield Pet Hospital® - Williamsburg provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.
Details
- Requires appointmentAvailable
Location
Hours
Reviews
4.4
184 reviews
5 stars
138
4 stars
15
3 stars
7
2 stars
8
1 star
16
What are people saying?
AI-generated from recent customer reviews
Staff Quality
Many customers praised the staff for being friendly, compassionate, and knowledgeable, highlighting their care for pets.
Customer Service Issues
Several reviews mentioned poor customer service experiences, including long wait times, understaffing, and lack of communication.
Care Quality
While many customers reported positive experiences with pet care, some expressed dissatisfaction with treatment effectiveness and the handling of urgent situations.
Pricing Concerns
Multiple customers noted that the costs for services and wellness plans were perceived as high, leading to frustration.
- JCJenny CoxDec 19, 20255.0I had my 13 year old dog euthanized yesterday 12/18/2025. Dr. Stromberg and Layla handled the euthanasia. They were both wonderful, compassionate and I am so glad that it was them who was there during this difficult time. Thank you so very much to both of them from the bottom of my heart. You both have no idea how much you are appreciated.
- WGWalter GainesDec 12, 20255.0Very nice staff.
- JOjean ollerNov 19, 20255.0Love the staff, love the vets, love the way they handle charges, love the insurance they offer..in short..love everything !
- JJjosephNov 15, 20251.0Booked appointment online only to arrive and be told the online scheduling should not have confirmed the appointment. I drove 40 minutes for the Vet not to see my sick pup. The front desk clerk acknowledged the system issue was known but yet nobody attempted to make contact.
- TRToni RobinsonOct 22, 20255.0Was very nice and fixed my dog ear right up
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
What are the operating hours of Banfield Pet Hospital in Williamsburg?
Banfield Pet Hospital in Williamsburg is open Monday through Saturday from 8:00 AM to 6:00 PM and closed on Sundays and certain holidays.
Does Banfield Pet Hospital offer emergency care services?
No, Banfield does not provide emergency care but offers urgent care advice during hospital hours and can refer you to emergency hospitals if needed.
Can I get veterinary care online from Banfield?
Yes, clients with Optimum Wellness Plans can access 24/7 remote general pet care advice and triage support through Vet Chat™ on the Banfield app.
What preventive health care services are offered at Banfield Pet Hospital?
Banfield offers preventive care services including vaccinations, dental care, parasite control, nutritional and behavioral counseling, and comprehensive examinations.
What is included in an Optimum Wellness Plan at Banfield?
An Optimum Wellness Plan includes annual head-to-tail exams, vaccines, early diagnostic screenings, nutrition consultations, dental care, and more, designed for preventive pet health care.
How can I pay for the Optimum Wellness Plan?
Payment can be spread across 12 months via automatic withdrawals from a bank account or credit card, or paid in full at enrollment.
What types of appointments does Banfield Pet Hospital offer?
Banfield offers in-room appointments where you stay with your pet, drop-off appointments with phone updates, and virtual visits for Optimum Wellness Plan clients.
Are appointments required at Banfield Pet Hospital Williamsburg?
Yes, appointments are required to visit Banfield Pet Hospital in Williamsburg.
Which pet store is located near Banfield Pet Hospital, and how can it be helpful for pet owners?
PetSmart is located nearby Banfield Pet Hospital. Pet owners can conveniently shop for pet supplies and services before or after veterinary visits.
What dining options are available near Banfield Pet Hospital for a quick meal?
Nearby dining options include Tropical Smoothie Cafe for smoothies and sandwiches, New China for Chinese and Asian fast food, and Moe's Southwest Grill for Tex-Mex cuisine.
Are there beauty and wellness services near Banfield Pet Hospital where pet owners can relax?
Yes, nearby options include First Nail and Blown Away - Williamsburg for salons, Sundays Sun Spa Wellness for tanning and spa services, and Beautiful Brows by Annie for beauty treatments.