The Ruff House Stay & Play at Bayside

4.7
629 reviews

About

Pet Boarding ServicePet Day CarePet GroomerPet Services
At The Ruff House at Bayside, we're committed to providing the safest, cleanest, and most comfortable environment for your furry family member. As the longest standing boarding and daycare facility in Virginia Beach, we aim to provide the highest level of customer care as a full pet service company. We seek to provide exemplary service for both the pets and parents, an attractive and sanitary facility, and a safe and healthy environment for all. Through comprehensive overnight care, daycare, and training services, we are a one-stop shop for discriminating clients. ​ Above all, we provide pet owners with peace-of-mind while improving the quality of life for both pet and parent. Our ultimate goal is to love these animals as our own and to provide the best professional care while ensuring their safety and security.

Location

The Ruff House Stay & Play at Bayside
5201 Virginia Beach Boulevard, Virginia Beach, VA
23462, United States

Hours

Reviews

4.7
629 reviews
5 stars
547
4 stars
43
3 stars
10
2 stars
6
1 star
23

What are people saying?

AI-generated from recent customer reviews

Staff Care

Customers consistently praised the friendly, caring, and professional staff who treat pets like family.

Communication

Many reviews highlighted excellent communication, including regular updates and photos during pets' stays.

Cleanliness

The facility is frequently noted for its cleanliness and lack of unpleasant odors, contributing to a positive experience.

Trustworthiness

Customers expressed high levels of trust in the care provided, often returning for repeat services and recommending the facility to others.

Grooming Services

Grooming services received positive feedback, with many customers satisfied with the results and the care their pets received.
  • RP
    Rut Nieves Vera Penton
    Oct 27, 2025
    5.0
    I absolutely love this daycare! The staff is always friendly, caring, and professional. They treat my dog like family and make sure she feels safe and happy every single day. I really appreciate how clean the place is and how well they communicate with me about her activities and behavior. My dog gets so excited every time we arrive — that says it all! Highly recommended to anyone looking for a loving and trustworthy place for their pet. 🐾
  • AF
    Antoinette Frederick
    Oct 20, 2025
    5.0
    Judy is a such a sweetie. She's been been grooming numerous of dogs that I have over the years. She's the best.
  • WH
    Wendi H
    Sep 15, 2025
    5.0
    They were so kind and caring with our sweet boy! They made him and us comfortable thru out his entire stay!
  • HC
    Haylee Carlton
    Sep 9, 2025
    5.0
    I've been bringing my pets here for about four years now. This place has always been amazing and I fully trust them with my babies. Usually my dogs are boarded together and unfortunately recently one of them passed away. I was going away on a planned vacation and was very worried about my other dog since they always had each other. Once I dropped Brix off, I let the front desk receptionist know that Brix may have a little anxiety or sadness due to being by himself and she completely understood. Throughout his stay (8 days) we received multiple updates and pictures. I want to give a very special thanks to Petience! She constantly sent updates, reassured me that he was okay and made sure to give him special one on one time. Not once did I worry about Brix as I knew he was in great hands. I'm a Licensed Veterinary Technician and I always recommend this establishment to clients seeking daycare and boarding. Thank you again Petience and Ruff House Stay & Play! -Brix and Bentley's mom
  • BR
    Brittany “Rally”
    Aug 18, 2025
    5.0
    Wonderful experiences!! My boy has some ptsd from life & I have never felt less than supported at RuffHouse… they work with his reactiveness towards other dogs & are so good to him. Each time I bring my boy, he happily trots in & “pibble smiles” & that says so much more than I ever could. I love adding the room service of frozen yogurt & play time to his stay. Thank you RuffHouse!

Frequently Asked Questions About The Ruff House Stay & Play at Bayside

What services does The Ruff House Stay & Play at Bayside offer?

The Ruff House Stay & Play at Bayside provides dog boarding, dog daycare, dog grooming, and pet CPR & first aid services.

What are the operating hours of The Ruff House Stay & Play at Bayside?

They are open Monday to Friday from 7:00 AM to 11:00 AM and 1:00 PM to 6:00 PM, Saturdays from 7:00 AM to 5:00 PM, and Sundays from 2:00 PM to 6:00 PM.