Business Details
About
Pet Boarding ServicePet Day CarePet GroomerPet ServicesDog Trainer
At The Ruff House at Bayside, we're committed to providing the safest, cleanest, and most comfortable environment for your furry family member.
As the longest standing boarding and daycare facility in Virginia Beach, we aim to provide the highest level of customer care as a full pet service company. We seek to provide exemplary service for both the pets and parents, an attractive and sanitary facility, and a safe and healthy environment for all. Through comprehensive overnight care, daycare, and training services, we are a one-stop shop for discriminating clients.
Above all, we provide pet owners with peace-of-mind while improving the quality of life for both pet and parent. Our ultimate goal is to love these animals as our own and to provide the best professional care while ensuring their safety and security.
Location
The Ruff House Stay & Play at Bayside
5201 Virginia Beach Boulevard, Virginia Beach, VA
23462, United States
Hours
Reviews
4.7
633 reviews
5 stars
551
4 stars
43
3 stars
10
2 stars6
1 star
23
What are people saying?
AI-generated from recent customer reviews
Staff Care
Customers consistently praised the staff for their kindness, attentiveness, and genuine care for the pets.
Communication
Many reviews highlighted effective communication, including regular updates and photos during pets' stays.
Facility Cleanliness
The facility received positive remarks for being clean and well-maintained, contributing to a pleasant experience.
Mixed Experiences
While most feedback was positive, some customers reported issues with specific services, such as grooming and boarding conditions.
Trustworthiness
Overall, customers expressed a strong sense of trust in the facility, often returning for multiple services.
- KIKathy I.Nov 12, 20255.0They’re good with the pups and the pups love them
- NHNikki HamiltonNov 2, 20255.0I had to board 6 cats while I was moving into a new home in Virginia and waiting for the movers to arrive. I am so happy I have found this boarding facility because they took amazing care of my cats and gave me feedback on how they were doing. They had just finished a 7 day van travel from West Coast to East Coast and then had to go into boarding for another week. They allowed me to pop in for a quick visit so the cats knew I was still around because I’m certain they were somewhat traumatized not only by all the changes, but by my apparent disappearance. I will be using this facility for all my cat boarding needs, they have my complete faith.
- VHVictoria HarrisOct 30, 20255.0Best place to board animals 10/10
- RPRut Nieves Vera PentonOct 27, 20255.0I absolutely love this daycare! The staff is always friendly, caring, and professional. They treat my dog like family and make sure she feels safe and happy every single day. I really appreciate how clean the place is and how well they communicate with me about her activities and behavior. My dog gets so excited every time we arrive — that says it all! Highly recommended to anyone looking for a loving and trustworthy place for their pet. 🐾
- AFAntoinette FrederickOct 20, 20255.0Judy is a such a sweetie. She's been been grooming numerous of dogs that I have over the years. She's the best.
Frequently Asked Questions About The Ruff House Stay & Play at Bayside
What services does The Ruff House Stay & Play at Bayside offer?
The Ruff House Stay & Play at Bayside provides dog boarding, dog daycare, dog grooming, and pet CPR & first aid services.
What are the operating hours of The Ruff House Stay & Play at Bayside?
They are open Monday to Friday from 7:00 AM to 11:00 AM and 1:00 PM to 6:00 PM, Saturdays from 7:00 AM to 5:00 PM, and Sundays from 2:00 PM to 6:00 PM.
Where is The Ruff House Stay & Play at Bayside located?
It is located at 5201 Virginia Beach Boulevard, Virginia Beach, VA 23462, USA.
How can I make a reservation at The Ruff House Stay & Play at Bayside?
Reservations can be made online through their portal at https://ruffhouseva.portal.gingrapp.com/#/public/login.
What is the primary focus of The Ruff House Stay & Play at Bayside?
Their primary focus is to provide a safe, clean, and comfortable environment for pets while offering exemplary care and peace of mind for pet owners.
How can I contact The Ruff House Stay & Play at Bayside?
You can contact them by phone at +1 757-499-7697 or email at info.bayside@ruffhouseva.com.
Are there any nearby veterinary services near The Ruff House Stay & Play at Bayside?
Yes, Pet Care Veterinary Hospital is nearby and can provide medical services for your pet.
What nearby pet care facilities complement the services at The Ruff House Stay & Play at Bayside?
Bayside Kennels is a nearby pet boarding, grooming, training, and retail service that complements The Ruff House's offerings.
What are some nearby automotive services near The Ruff House Stay & Play at Bayside for visitors who may need vehicle assistance?
Nearby automotive services include Checkered Flag MINI, Tidewater Auto Electric and Sound, Checkered Flag Auto Outlet, and BMW Service Center, useful for guests who may need car repairs or maintenance.
Are there any nearby attractions or shopping centers near The Ruff House Stay & Play at Bayside that customers might visit?
Customers can visit nearby places like Havertys Furniture, Jordan Kitt’s Music, and Aqua Living Factory Outlets for shopping and entertainment.