While many customers praised the staff for being friendly and helpful, there were significant complaints about unprofessional behavior, particularly in the grooming department.
Grooming Services
Numerous reviews highlighted poor experiences with grooming services, including rude staff, mishandling of pets, and inadequate care.
Customer Service
Customers reported mixed experiences with customer service, with some praising the helpfulness of staff while others noted disorganization and lack of accountability.
Vet Services
Feedback on Vetco services was largely negative, with complaints about long wait times, inadequate care, and high prices.
Store Environment
The store was generally described as clean and well-organized, although some customers noted issues with product availability.
SS
sherry
1 day ago
5.0
amazing customer service
EP
Eka prendergast
5 days ago
5.0
Affordable prices and good service. Thank you❤️
JS
Jim Sauceda
Dec 14, 2025
5.0
Very friendly and helpful staff. Great customer service!
NN
Nicole
Dec 6, 2025
3.0
Half of the crickets we got from the store are died
DM
Dan Jenna McCain
Nov 22, 2025
4.0
I found what I needed but there were no prices listed. I had looked it up online but ended up paying more in store.