Banfield Pet Hospital® - Our veterinarians are proud to partner with you to proactively monitor the health and wellness of the pets you love. From thorough physical exams and lab work-ups, to dental cleanings, X-rays and surgery, our full-service pet hospital is committed to the long-term health of your pet. Let us show you how an Optimum Wellness Plan® can ensure ongoing preventive care for your pet, at every life and health stage.
Vet messed up oral surgery and left shard of broken tooth in dogs jaw. No apology but vet said, "it might be uncomfortable or a little painful, but he's not going to live much longer... " mengele-esque bedside manner....
DW
D. L. Wassel
Sep 16, 2025
4.0
Very nice people there. Wish they had senior discount.
KB
kristel balabis
Sep 15, 2025
5.0
Amazing care! The staff is friendly, the vet is compassionate, and they truly go above and beyond for pets. Highly recommend!
My babies go here for more than 6 years now. (Lab) and my Bella for 3 years ❤️
TC
Tammi Creamier
Sep 8, 2025
5.0
Having a care plan with Banfield is a blessing! The whole team at Kings Grant is amazing, thoughtful, and ready to help my girl Ivy! I love the dtop-off option and Ivy is spoiled while she is there! Kings Grant Banfield Rocks.
JA
Jeremy Atkinson
Jul 22, 2025
1.0
So this review is coming from something 5 years ago but I am just now finding out about. I had a care plan with this Banfield about 5 years ago and we had brought out dog Layla there for her care. Layla developed a seizure issue and after a couple months of it getting worse and them not able to figure out what was causing it we made the hard decision of putting her down. A couple months later I get a call about my monthly care plan not being paid for. I didn't even know you could keep a plan for an animal that was deceased. They apologized and told me it would be taken care of. Well today I find out that debt 5 years later has been sold to a collections agency and is now showing as an outstanding balance on my credit. I will make sure to spread this far and wide on how Banfield who claims to care for your animals makes your responsible for paying a care plan for a dog they put down. Should be no confusion if the dog is alive or not when you are the ones that put her down. The fact you will say that I didnt call and cancel is a joke. So over 129 dollars I will make sure you lose thousands of dollars in business.
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
What are the Banfield Pet Hospital's regular business hours?
Banfield Pet Hospital is open Monday through Saturday from 8:00 AM to 6:00 PM and closed on Sundays and major holidays.
Does Banfield Pet Hospital provide emergency care services?
No, Banfield Pet Hospital does not offer emergency care, but you can call during hospital hours for urgent care advice or referrals. Outside hospital hours, please contact a local emergency hospital.
What is included in the Optimum Wellness Plan at Banfield?
The Optimum Wellness Plan includes annual preventive care such as exams, vaccinations, early diagnostics, nutritional and dental consultations, and automatically renews annually unless paid in full at enrollment.
How can I schedule an appointment with Banfield Pet Hospital?
You can schedule an appointment online via Banfield's website or through their app, which is available on the Apple App Store and Google Play Store.
Are appointments required at Banfield Pet Hospital?
Yes, Banfield Pet Hospital requires appointments for veterinary services to ensure proper care and scheduling.
Does Banfield Pet Hospital offer virtual visits?
Yes, clients with Optimum Wellness Plans can schedule Virtual Visits for convenient care from home.
What preventive pet health care services are offered at Banfield?
Banfield offers vaccinations, dental care, parasite control, nutritional and behavioral counseling, and comprehensive examinations as part of preventive care.
Is Banfield Pet Hospital wheelchair accessible and LGBTQ welcoming?
Yes, Banfield Pet Hospital has wheelchair-accessible restrooms and welcomes LGBTQ clients.
What nearby places can I visit around Banfield Pet Hospital in Virginia Beach?
Nearby places include All The Rage clothing store, Studio I Do Bridals, Great Neck Florist & Gifts, Starbucks, The Yard Milkshake Bar, and PizzaRev, providing opportunities for shopping, dining, and treats before or after your pet's visit.
How can nearby fitness and martial arts clubs benefit Banfield customers?
Customers can visit nearby martial arts clubs like Genbu-Kai Karate-Do and Jow Ga Kung Fu or Fitness Kicks Martial Arts Training Center to stay active, complementing a healthy lifestyle for both themselves and their pets.