Petco

4.2
1015 reviews

About

Pet StorePet supply store
Visit your Suffolk Pet Store located at 1011 University Boulevard for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
1011 University Blvd, Suffolk, VA
23435-3698, United States

Hours

Reviews

4.2
1,006 reviews
5 stars
587
4 stars
239
3 stars
74
2 stars
31
1 star
75

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, while some reported rude or unprofessional behavior from certain employees.

Grooming Issues

Several reviews highlighted poor grooming experiences, including long wait times, rushed appointments, and unsatisfactory results.

Store Cleanliness

The store was generally noted as clean and well-stocked, although some customers reported unsanitary conditions outside.

Product Selection

Customers appreciated the variety of pet supplies available, particularly for fish and dog food, but some felt the selection for cats was lacking.

Online Order Problems

There were complaints about issues with online orders, including cancellations and poor communication regarding appointments.
  • PP
    Patricia Parker
    Oct 23, 2025
    5.0
    Very good customer service. The special for our little furry pets were awesome
  • TS
    Terry Stillings
    Oct 18, 2025
    4.0
    Fantastic works. It was like visiting a friend.🐩🥰
  • DP
    Devin Perkins
    Oct 10, 2025
    1.0
    Don’t come here if you’re looking to purchase an exotic pet. The closing manager just informed me that he doesn’t touch them and never will. Wasted my gas and my time.
  • JH
    James Herbert
    Oct 8, 2025
    5.0
    Took my 2 dogs to get bathes and one a hair cut. Rachel was very nice and did a great job with them. They seemed to like her and she was sweet enough to try to help me find something in the store I needed. The store itself was clean and well stocked, and all the staff was very friendly.
  • KA
    Kimberly Anne
    Oct 5, 2025
    3.0
    Although service inside was great, the sidewalk in front of the store had tons of fecal matter everywhere.

Frequently Asked Questions About Petco

Does the Petco Suffolk location have a vet hospital?

Yes, Petco Suffolk has a full-service vet hospital.

Does Petco Suffolk offer vaccinations?

Yes, Petco Suffolk provides vaccinations.