Business Details
About
Pet StorePet supply store
Visit your Sterling Pet Store located at 22000 Dulles Retail Plaza for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.2
631 reviews
5 stars
367
4 stars
146
3 stars
43
2 stars
15
1 star
60
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on staff is mixed; while some customers praised friendly and knowledgeable employees, others reported rude service and poor management.
Grooming Issues
Numerous complaints about grooming services, including poor handling of pets and unsatisfactory results, leading to serious incidents.
Animal Care
Concerns raised about the care of animals in the store, with reports of unhealthy conditions for fish and other pets.
Inventory and Stock
Customers noted inconsistent stock levels, particularly in the fish department, and issues with pricing accuracy.
Store Environment
The cleanliness and organization of the store received mixed reviews, with some praising it while others reported dirty conditions.
- BLBrian LaChanceNov 15, 20253.0Very understaffed, but polite.
- TLTak LiuOct 28, 20255.0Good discount on online order in store pick up
- LRLiss RothOct 22, 20255.0We came in as newbies looking for a fish and Alan did such an amazing job at taking us step by step through the entire process. He is so patient and knowledgeable he set up us with everything to know about our new fishies. Chris rung us up and was just as great. We had a wonderful experience. Way to go guys!
- CJClaire JacobsonSep 18, 20255.0I enjoy their holiday displays.
- AMAkhil Goud MerupulaSep 1, 20251.0The staff at Petco Sterling are very rude, and the groomer did a poor job. The groomer was also rude during the visit. If you want a better experience and good grooming, I recommend going to Petco Vienna instead.
Frequently Asked Questions About Petco
Does the Petco Sterling location have a vet hospital?
Yes, Petco Sterling has a full-service vet hospital.
Does Petco Sterling offer vaccinations?
Yes, Petco Sterling provides vaccinations.
Does Petco Sterling offer curbside pickup?
Yes, curbside pickup is available at Petco Sterling. All of our products that are eligible for store pickup will show this option on the product's detail page.
How much are hamsters and guinea pigs at Sterling Petco?
Hamster and guinea pig prices vary by location. Call your Sterling Petco at 5714346562 to check for pricing and availabilty in your store. Or visit ourcompanion animal website for more information on small companion animals.
Does Petco Sterling sell dogs?
No, Sterling Petco does not sell dogs or cats. However, with the Petco Love program partnered with local animal welfare organizations, you have the opportunity to meet dogs and cats available for adoption at your neighborhood Petco store.
Where is Petco Sterling located?
Petco Sterling is located at 22000 Dulles Retail Plz, Ste 110, Sterling, VA 20166-2507.
What are the operating hours of Petco Sterling?
Petco Sterling is open Monday through Saturday from 9:00 AM to 9:00 PM, and on Sunday from 9:00 AM to 8:00 PM.
Does Petco Sterling have a vet hospital on site?
Yes, Petco Sterling has a full-service vet hospital offering various pet health services.
Can I get my pet vaccinated at Petco Sterling?
Yes, Petco Sterling offers vaccination services for pets.
Does Petco Sterling provide curbside pickup and delivery?
Yes, Petco Sterling offers both curbside pickup and same-day delivery for eligible products.
Does Petco Sterling sell dogs or cats?
No, Petco Sterling does not sell dogs or cats, but through the Petco Love program, you can find pets available for adoption at the store.
What payment methods are accepted at Petco Sterling?
Petco Sterling accepts debit cards, credit cards, and mobile NFC payments; cash is not required.
Is Petco Sterling accessible for customers with disabilities?
Yes, Petco Sterling has wheelchair-accessible entrances, parking, and restrooms.
What nearby places can I visit before or after shopping at Petco Sterling?
Nearby places include Saahil Restaurant for Pakistani and Middle Eastern cuisine, Cubasi Bistro offering Cuban dishes and café services, and Dulles 28 Centre, a shopping center and park perfect for a stroll.
Are there nearby services related to pet care near Petco Sterling?
Yes, nearby pet care services include the Vetco Vaccination Clinic and another Petco location offering grooming services.