Petco

4.1
650 reviews

About

Pet supply store
Visit your Staunton Pet Store located at 850 Statler Blvd for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
850 Statler Blvd, Staunton, VA
24401-4877, United States

Hours

Reviews

4.1
638 reviews
5 stars
349
4 stars
132
3 stars
74
2 stars
26
1 star
57

What are people saying?

AI-generated from recent customer reviews

Staff Attitude

Feedback on staff behavior is mixed; while some customers praise friendly and knowledgeable employees, others report rudeness and unprofessionalism from specific staff members.

Grooming Services

Grooming experiences vary widely, with some customers expressing satisfaction with the care their pets received, while others report poor grooming quality and untrained staff.

Product Availability

Customers appreciate the well-stocked inventory and variety of products, but some express frustration over the unavailability of specific items.

Customer Service

Many reviews highlight excellent customer service, but there are significant complaints about rude interactions and inadequate assistance from staff.

Store Environment

The store is generally described as clean and organized, making it easy for customers to find what they need.
  • TG
    Tiffany Greene
    Nov 12, 2025
    5.0
    I called earlier in the day and I'm unsure of who I spoke with but she tried to talk me out getting my dogs anal glands squeezed and ears cleaned..she said I needed to take him to the vet. After speaking with the shelter as I finalized the adoption they said no vet visit was needed that petco would do exactly what was needed. I guess she just didn't want to do anal glands ? Idk. Called back and spoke with Taylor and she's like yeah girl come on in I got you. She made it quick and easy and didn't seem unhappy at all. She deserved the 100% she got and I will request her anytime we need to return ! Thanks for being amazing !!!
  • GM
    Gary Mattox
    Oct 14, 2025
    5.0
    Easy to find the item (dogfood -specific brand)I was looking for.
  • DH
    Dean Hill
    Oct 12, 2025
    5.0
    Groomer was very knowledgeable and kind to our 15 year old tiny poodle
  • CJ
    CDJ Steve Rudolph (North Jade Jams)
    Oct 2, 2025
    1.0
    What a hateful staff.. Rude to the customers and get away with it. They must just hate their job. THESE PEOPLE SHOULDN'T BE AROUND ANIMALS. NONETHELESS US. i don't know why corporate tolerates a vile staff like this.. In reading the reviews, apparently Sam and Brittany have the most complaints, and corporate is too scaed to get rid of them. But the woman I met yesterday. Was the worst person I've ever met in the pet business? And I don't know what her name was. But she hated her job. DON'T LET UP AND STAY ON IT. MAYBE CORPORATE WILL FIRE THEM
  • KH
    Kimberly Hubbard
    Oct 1, 2025
    4.0
    Answered my questions pertaining to dog fences and collars. They were very knowledgeable. Great service! Enjoy using vital rewards.

Frequently Asked Questions About Petco

Does the Petco Staunton location have a vet hospital?

No, Petco Staunton does not have a full-service vet hospital.

Does Petco Staunton offer vaccinations?

No, Petco Staunton does not provide vaccinations.