Petco

4.1
654 reviews

About

Pet StorePet supply storePetco
Visit your Staunton Pet Store located at 850 Statler Blvd for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
850 Statler Blvd, Staunton, VA
24401-4877, United States

Hours

Reviews

4.1
642 reviews
5 stars
353
4 stars
132
3 stars
74
2 stars
26
1 star
57

What are people saying?

AI-generated from recent customer reviews

Staff Attitude

Customer experiences with staff are mixed, with some praising their friendliness and helpfulness, while others report rudeness and unprofessional behavior.

Grooming Services

Grooming services receive both positive and negative feedback, with some customers satisfied with the care their pets received, while others express dissatisfaction with the quality of grooming.

Product Availability

Customers appreciate the variety and availability of products, but some express frustration over stock issues and high prices.

Customer Service

Customer service experiences vary widely, with some customers reporting excellent service and others encountering significant issues, particularly with management.
  • AP
    Angella Pence
    6 days ago
    5.0
    The lady that helped me was very nice and helpful. Very happy with her advice.
  • EB
    Edna Brooks
    Dec 21, 2025
    5.0
    I love Petco. I'm on a membership program to save money on my cats and our guinea pig. We save a lot with my rewards and it's very helpful too. The staff there are awesome. 👍 Here's a few of our cats. Bandit, Wolf Bella and Bullet
  • JR
    Julie Radford
    Dec 14, 2025
    5.0
    Great selection, value and service!
  • TG
    Tiffany Greene
    Nov 12, 2025
    5.0
    I called earlier in the day and I'm unsure of who I spoke with but she tried to talk me out getting my dogs anal glands squeezed and ears cleaned..she said I needed to take him to the vet. After speaking with the shelter as I finalized the adoption they said no vet visit was needed that petco would do exactly what was needed. I guess she just didn't want to do anal glands ? Idk. Called back and spoke with Taylor and she's like yeah girl come on in I got you. She made it quick and easy and didn't seem unhappy at all. She deserved the 100% she got and I will request her anytime we need to return ! Thanks for being amazing !!!
  • GM
    Gary Mattox
    Oct 14, 2025
    5.0
    Easy to find the item (dogfood -specific brand)I was looking for.

Frequently Asked Questions About Petco

Does the Petco Staunton location have a vet hospital?

No, Petco Staunton does not have a full-service vet hospital.

Does Petco Staunton offer vaccinations?

No, Petco Staunton does not provide vaccinations.