The Regional Veterinary Referral Center

Reviews

• AS

  Andy S

  5 days ago
  1.0
  Wow, no idea what these reviews are talking about. If you go for emergency care (after hours) they have very limited staff severely limiting tests that can be conducted and lab tests can still take days. 2 days for an important test for us. That's after waiting 4 hours for our turn then being told the few tests they can run will be conducted after the techs complete their other tasks, 2 additional hours for us. Additionally, if you choose to be placed on the "urgent" test list by admitting your pet to the hospital through the ER, these are conducted whenever the tech chooses to make time in between regularly scheduled appointments which could be sometime during the day of after. Half a day and still nothing for a serious condition for us..."that's just our policy" From our experience, it's basically, if it's minor you get "treated" and leave but if it's major it's just an admitting service
• CP

  Crystal P

  Nov 13, 2025
  5.0
  The doctor and techs were really kind and treated my dog well. They were nice and friendly and gave us a price estimate for everything and explained everything very thoroughly before doing anything. Like any emergency room, sometimes the wait is long and you will be there for a while but they have complimentary water/coffee/tea and a tv in the waiting area which helped soooo much.
• SB

  Steffi B

  Nov 7, 2025
  1.0
  Worst ER Vet I have experienced. Waited 3.5 hours to not even have my dog get fluids or even a bowl or water. Paid $200 for someone to literally look at my sick dog. Disgusting. Ended up taking him to another ER and unfortunately had to say goodbye.
• AC

  Anna Cahill

  Nov 6, 2025
  5.0
  If you’re looking between emergency vets to bring your baby, read this review. I brought my sweet cat Toby here after he had some major issues eating and didn’t get better after some intervention at our usual vet because he needed some more intensive care. I brought him here and I’m so happy I did. His vet, Dr. Kees, was an angel on earth. She called me in the evening like she promised and first thing in the morning to give me updates. I was nervous about him and even called a few times between and I would always be transferred where I could speak to a vet or vet tech. Even some of the evening staff sent me a picture of him so I could see how he was doing! They were so thorough to make sure he had everything he needed. While we may have a road ahead, he’s doing SO much better and is back to eating again with his spunky personality. They were even empathic enough to notice how anxious he was and allowed him to have an isolation room with a window where they could monitor him but turn the lights down to keep him calm. Is this place pricey? Yes but normal for any emergency vet. They are thorough, have specialists available, clear about everything you’re paying for, and genuinely have such a kind group of people working there. Everyone there truly cares. I will recommend this place to everyone I know. All emergency vets have some negative reviews because let’s be real, we typically are going on one of the worst days we can ever imagine and I’m a believer that people usually don’t write reviews when they have a good experience, especially at an emergency vet because they want to put that behind them. I personally was blown away so I just had to. RVRC does their best to make sure you AND your baby are comfortable and has what they need. They pick up the phone quickly and even when you drop them off say you can call ANY time. Thank you so much to all of you and all you’ve done to help my baby! Now he’s back to cuddling with me on a fuzzy blanket on the sofa, drinking water, and eating.
• AU

  Anthony Umana

  Sep 9, 2025
  5.0
  Brought my 5 year old female American Bully in for what I thought was an emergency and received probably the best vet care, information, and guidance from the team on staff 9-8-25, a little pricey but I don’t mind paying to keep my pups healthy. Highly recommend if you need any vet care for your dog. God bless.

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