Business Details
About
Pet StorePet supply storePetco
Visit your Roanoke Pet Store located at 1419 Towne Square Blvd for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.2
946 reviews
5 stars
544
4 stars
204
3 stars
95
2 stars
28
1 star
75
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, highlighting their willingness to assist and provide knowledgeable service.
Grooming Issues
Several reviews mentioned problems with grooming appointments, including cancellations and poor treatment of pets during grooming.
Product Availability
Customers expressed frustration with stock issues, particularly regarding specific pet food and supplies, leading to dissatisfaction.
Store Cleanliness
While some reviews noted a clean store, others reported unsanitary conditions and a lack of proper care for animals.
Pricing Concerns
Customers found prices to be high, with some expressing disappointment over the value of products compared to competitors.
- DHDevante Holliday2 days ago5.0DoorDash orders are always ready to pick up!
- VBValerie BennettJan 5, 20262.0I am a hamster owner and have been for years. ive never had issues but the last 3 I got from here die within a few months. The manager there absolutely terrorizes them. I understand you must remove the house from them while they are sleeping. but then she jabs her fingers at them and they will legitimately scream in terror. I adopted a syrian who was given a mouse wheel, so he never got to run on a wheel in his life because he was literally too big to stand on it. the following hamster was so traumatized it took him 3 days to stop screaming whenever he would see me, and even after multiple months, he would startle so easily in a way ive NEVER seen in a syrian. I understand big petstores will never have ethical hamster cages, but please at least make sure they have a wheel they can use, and aren't traumatized by the staff.
- CAChrystal AllisonJan 3, 20263.0Prices went up yet again. Better deals online with free shipping. You should take a look at that if you want your brick and mortars to thrive.
- KKKMPDec 29, 20251.0Just moved here and switched pet stores. In 30 years of pet ownership, I’ve never had a worse experience. Tried their cat litter and it gave both of my cats upper respiratory issues, resulting in multiple vet visits. Discontinued the litter and my cats returned to being happy. I also brought my dog here for an haircut and they hurt him so bad he hasnt left my side. Avoid this establishment if you love your pets. Do not go here. These people are shameful.
- ABAlicia BaxterDec 13, 20252.0I have been a customer since 2018. I have gotten my dogs groomed here. Then they had no grooming staff so I had to drive further to Towers. Now they have a very rude woman there who has refused to take me on 3 different occasions for a nail trim. I will not be returning.
Frequently Asked Questions About Petco
Does the Petco Roanoke location have a vet hospital?
Yes, Petco Roanoke has a full-service vet hospital.
Does Petco Roanoke offer vaccinations?
Yes, Petco Roanoke provides vaccinations.
Does Petco Roanoke offer curbside pickup?
Yes, curbside pickup is available at Petco Roanoke. All of our products that are eligible for store pickup will show this option on the product's detail page.
How much are hamsters and guinea pigs at Roanoke Petco?
Hamster and guinea pig prices vary by location. Call your Roanoke Petco at 5407956023 to check for pricing and availabilty in your store. Or visit ourcompanion animal website for more information on small companion animals.
Does Petco Roanoke sell dogs?
No, Roanoke Petco does not sell dogs or cats. However, with the Petco Love program partnered with local animal welfare organizations, you have the opportunity to meet dogs and cats available for adoption at your neighborhood Petco store.
Where is Petco Roanoke located?
Petco Roanoke is located at 1419 Towne Square Blvd, Roanoke, VA 24012-1612.
What are the operating hours of Petco Roanoke?
Petco Roanoke is open Monday through Saturday from 9:00 AM to 9:00 PM, and Sunday from 10:00 AM to 7:00 PM.
Does Petco Roanoke offer veterinary services?
Yes, Petco Roanoke has a full-service veterinary hospital providing vaccinations and other health services.
Can I use curbside pickup or same-day delivery at Petco Roanoke?
Yes, Petco Roanoke offers both curbside pickup and same-day delivery for eligible products.
Does Petco Roanoke sell dogs or cats?
No, Petco Roanoke does not sell dogs or cats, but you can meet adoptable pets through the Petco Love program partnered with local animal welfare organizations.
How can I check prices and availability for hamsters and guinea pigs at Petco Roanoke?
Prices for hamsters and guinea pigs vary; please call Petco Roanoke at 540-795-6023 for current pricing and availability.
What nearby shopping options are available around Petco Roanoke?
Towne Square shopping center is nearby, offering access to various retailers and services including Bed Bath & Beyond, Marshalls, and Shoe Carnival, making it convenient to shop before or after visiting Petco.
Are there nearby pet-related services close to Petco Roanoke?
Yes, the Vetco Vaccination Clinic and another Petco pet store and groomer are close by, providing additional pet care services.
What dining options are near Petco Roanoke?
Nearby dining options include Cicis Pizza, Popeyes Roanoke VA, and Golden Corral Buffet & Grill, so you can enjoy a meal before or after shopping for your pet.
How can I contact Petco Roanoke or find more information online?
You can call Petco Roanoke at 540-795-6023 or visit their website at https://stores.petco.com/va/roanoke/pet-supplies-roanoke-va-3804.html for more information.