Business Details
About
Pet StorePet supply store
Visit your Roanoke Pet Store located at 630 Brandon Avenue Sw for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.2
905 reviews
5 stars
527
4 stars
198
3 stars
83
2 stars
30
1 star
67
What are people saying?
AI-generated from recent customer reviews
Staff Friendliness
Many customers praised the staff for being friendly, helpful, and knowledgeable, contributing to a positive shopping experience.
Grooming Services
Grooming services received mixed reviews; while some customers were satisfied, others reported poor experiences and long wait times.
Pricing Concerns
Several customers expressed dissatisfaction with high prices compared to competitors, leading some to seek alternatives.
Store Cleanliness
The store was generally noted for being clean and well-organized, although some customers mentioned issues with stock availability.
Customer Service Issues
There were complaints about inconsistent customer service, particularly regarding staff availability and handling of inquiries.
- RFrobin FranklinNov 11, 20255.0Petco is so wonderful, and they always have the koi food I need. My koi are 40 years old and 4ft long, and they eat alot. They have never been out of what I need, and always ask about my koi. Love this store!
- LJLogan JacksonOct 6, 20255.0Love this store. They keep it clean for the customers and their pets. Employees are always kind and prompt when assistance is needed. The smiling faces and willingness to help keeps us coming back.
- RDRaechel DunawayOct 2, 20255.0Not happy about the prices that keep going up for live food for my lizards but who isn't. Staff was very helpful and talkative! Just want to tell you jesus loves you
- RRrob runSep 17, 20255.0Did a great job bathing and grooming my two babies. Differently going back!
- HHHAYDE SUAREZ (hiker)Sep 8, 20255.0Use promotional offers
Frequently Asked Questions About Petco
Does the Petco Roanoke location have a vet hospital?
Yes, Petco Roanoke has a full-service vet hospital.
Does Petco Roanoke offer vaccinations?
Yes, Petco Roanoke provides vaccinations.
Does Petco Roanoke offer curbside pickup?
Yes, curbside pickup is available at Petco Roanoke. All of our products that are eligible for store pickup will show this option on the product's detail page.
How much are hamsters and guinea pigs at Roanoke Petco?
Hamster and guinea pig prices vary by location. Call your Roanoke Petco at 5403422364 to check for pricing and availabilty in your store. Or visit ourcompanion animal website for more information on small companion animals.
Does Petco Roanoke sell dogs?
No, Roanoke Petco does not sell dogs or cats. However, with the Petco Love program partnered with local animal welfare organizations, you have the opportunity to meet dogs and cats available for adoption at your neighborhood Petco store.
What services does Petco Roanoke offer for pet care?
Petco Roanoke offers premium pet foods, expert training, vaccination services, grooming, and has a full-service vet hospital.
Where is Petco Roanoke located?
Petco Roanoke is located at 630 Brandon Ave SW, Roanoke, VA 24015-3212.
What are the operating hours of Petco Roanoke?
Petco Roanoke is open Monday through Saturday from 9:00 AM to 9:00 PM, and Sunday from 9:00 AM to 8:00 PM.
Does Petco Roanoke provide curbside pickup and delivery?
Yes, Petco Roanoke offers curbside pickup and same-day delivery services.
Are dogs and cats sold at Petco Roanoke?
No, Petco Roanoke does not sell dogs or cats. Instead, they partner with local animal welfare organizations to offer pet adoptions through the Petco Love program.
How can I schedule an appointment at Petco Roanoke's vet hospital?
You can book an appointment online through Petco's vet booking link specific to the Roanoke location.
What nearby dining options are available when visiting Petco Roanoke?
Nearby you can find Bobby’s Hot And Cheesy pizza restaurant, Great Wall Chinese restaurant, and Bubblecake bakery — great spots for a meal or treat before or after your visit.
Are there nearby pet service providers close to Petco Roanoke?
Yes, Vetco Vaccination Clinic is nearby offering pet grooming and vaccination services, which complements Petco Roanoke's offerings.
Where can I shop for other needs near Petco Roanoke?
Towers Shopping Center and Towers Retail are close by, offering a variety of shopping options including vitamins, supplements, and postal services.
What payment methods are accepted at Petco Roanoke?
Petco Roanoke accepts debit and credit cards, mobile NFC payments, and does not require cash only.