Banfield Pet Hospital® - Roanoke North provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.
Dakota is very compassionate and efficient. Thank you for being so nice
AH
Andey Hite
Jun 25, 2025
5.0
People were great. Missile felt safe enough to be herself and explore. As cats do.
MG
Mandolin Gomes
Oct 18, 2021
2.0
If you've got a dog then you'll get pretty excellent care here, if you have a cat however good luck getting them to care AT ALL about them. My cat been in since 8am due to bladder issues which can very quickly turn deadly for cats, after not being able to get a urine sample due to dehydration they, 7 HOURS LATER, had decided that maybe he should be on IV fluids. Nearly a $300 bill for them to hold my cat in an unfamiliar place for a total of 9 hours to do what shouldn't have taken more than 2-3 hours at most. What a joke. Definitely filing a BBB complaint.
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
What are the regular operating hours of Banfield Pet Hospital in Roanoke North?
Banfield Pet Hospital in Roanoke North is open Monday to Friday from 8:00 AM to 5:30 PM, and on Saturday from 8:00 AM to 5:00 PM. The hospital is closed on Sundays.
Does Banfield Pet Hospital offer emergency care services?
No, Banfield Pet Hospital does not provide emergency care. However, during hospital hours, you can call for urgent care advice. They can provide referrals to specialty providers or emergency hospitals if necessary. Outside hospital hours, please contact your local emergency hospital.
Can I book an appointment online or via an app at Banfield Pet Hospital?
Yes, you can schedule appointments online through their website or use the Banfield app available on both iOS and Android to book visits easily.
What services are offered at Banfield Pet Hospital in Roanoke North?
They provide a range of services including preventive care, nutrition advice, parasite control, vaccinations, dental care, spaying/neutering, end of life care, microchipping, and DNA testing.
What is the Optimum Wellness Plan offered by Banfield Pet Hospital?
The Optimum Wellness Plan is an annual preventive care plan that includes exams, vaccines, early diagnostics, nutritional consultations, dental care, and more. It is not insurance but offers discounts on treatments. Plans renew annually unless paid in full at enrollment.
Does Banfield Pet Hospital offer remote veterinary advice services?
Yes, clients with Optimum Wellness Plans can access 24/7 remote general pet care advice and triage support via Vet Chat on the Banfield app.
Are appointments required to visit Banfield Pet Hospital?
Yes, appointments are required to visit Banfield Pet Hospital for pet care services.
What nearby places could be helpful for customers visiting Banfield Pet Hospital?
Nearby customers might visit PetSmart for pet supplies and grooming services, or stop by Starbucks for coffee before or after their veterinary visit. Target and CVS Pharmacy are also close by for general shopping and pharmacy needs.
Is there a convenient place to grab a meal near Banfield Pet Hospital?
Yes, nearby dining options include Chipotle Mexican Grill for quick Tex-Mex food, O'Charley’s Restaurant & Bar for American cuisine, and Crab Du Jour for seafood.
Where can I find mobile phone services or repairs near Banfield Pet Hospital?
For mobile phone stores and repair services near Banfield Pet Hospital, you can visit AT&T Kiosk, Cricket Wireless inside GameStop, or U.S. Cellular, which offers repairs and accessories.