Petco

4.4
629 reviews

About

Pet StorePet supply storePetco
Visit your Richmond Pet Store located at 10 N Nansemond St for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
10 N Nansemond St, Richmond, VA
23221, United States

Hours

Reviews

4.4
619 reviews
5 stars
394
4 stars
140
3 stars
36
2 stars
6
1 star
43

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, highlighting their attentiveness and willingness to assist.

Grooming Experience

The grooming services received mixed reviews; while some customers had positive experiences with specific groomers, others reported serious issues with grooming quality.

Store Cleanliness

The store was generally noted as clean and well-stocked, although there were occasional mentions of disorganization and maintenance issues.

Pricing Concerns

Several customers expressed dissatisfaction with pricing, describing it as expensive compared to competitors.

Product Availability

Customers appreciated the variety of products available, though some noted that specific items were often out of stock.
  • TW
    Theron Webber
    2 days ago
    5.0
    Good selection, friendly and knowledgeable staff, always a good visit
  • JW
    Jackson Wright
    Jan 4, 2026
    5.0
    Joy is a wonderful person who takes great care of our FIV cat, Gus, when he needs his nails trimmed. Thanks, Joy!
  • JW
    Jean Westcott
    Dec 14, 2025
    4.0
    Friendly staff, easy parking
  • KK
    Kevin
    Dec 13, 2025
    5.0
    The Complimentary Continental Breakfast was fantastic. It's every Sunday from 8am-10am. Thanks for hooking it up on the omelette station. Rufus loved the extra piece of sausage you gave him.
  • SS
    Scout S.
    Nov 11, 2025
    5.0
    I was back at Petco for a grooming appointment for my 7 month old pup. Once again it was such a nice experience. Salem was the groomer and he could not have been more accommodating. He handled my puppy with ease, did a great job in a timely manner and even chatted with me about my dog afterward. Also my dog really liked him and I trust her judgement!

Frequently Asked Questions About Petco

Does the Petco Richmond location have a vet hospital?

Yes, Petco Richmond has a full-service vet hospital.

Does Petco Richmond offer vaccinations?

Yes, Petco Richmond provides vaccinations.