Business Details
9051 Staples Mill Rd, Richmond, VA
23228-2022, United States
Certified by Petco • Mar 01, 2026
(804) 672-2180
Certified by Petco • Mar 01, 2026
https://stores.petco.com/va/richmond/pet-supplies-richmond-va-1898.html
Certified by Petco • Mar 01, 2026
About
Certified by Petco • Mar 01, 2026
Pet StorePet supply storePetco
Petco is your trusted pet store near you in Richmond. Visit your local Petco at 9051 Staples Mill Rd for quality pet food, supplies, and essentials for dogs, cats, and other pets. This convenient pet supply store offers everything from everyday nutrition to toys and treats.
If you’re searching for dog food near you or reliable pet supplies, our knowledgeable team is here to help you choose what’s right for your pet.
This Petco location also offers Full-Service Grooming, Dog Training, Vaccination Clinic, Aquatics Department, making it a one-stop pet shop for products and services. Visit your Richmond Petco today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Certified by Petco • Mar 01, 2026
Hours
Certified by Petco • Mar 01, 2026
Reviews
4.2
763 reviews
5 stars
451
4 stars
155
3 stars
64
2 stars
28
1 star
65
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some staff are praised for being helpful and friendly, others are criticized for rudeness and unprofessional behavior.
Grooming Issues
Numerous complaints about the grooming services highlight poor experiences, including unprofessional staff, mishandling of appointments, and dissatisfaction with grooming results.
Product Quality
Concerns were raised about the quality of fish and other pet products, with reports of dead fish and unsanitary conditions in the aquatics section.
Store Cleanliness
While some customers noted that the store is clean and well-organized, others reported unsanitary conditions, particularly in the grooming area and with pet supplies.
- CLchucky leeFeb 17, 20261.0When I asked for a cookie for my dog the cashiers didn't act like they cared and I usually get one when we come to shop every week.
- LELauren EppsJan 30, 20261.0The manager of the grooming salon is completely nasty and unprofessional. I would urge everyone to think twice before going to this location for ANYTHING. Professionalism and courtesy are not a virtue here! The grooming salon cancelled our last appointment last minute, no problem, but when I tried to rebook the next morning the salon manager snapped at me making it seem like I was making up the cancellation that happened. We did end up getting an appointment, and at checkout I was not told of any concerns or problems. I called today to book a grooming, and was told we are now "referred out" and they will not take my dog. Happy to move on!
- JLJeanine LordiJan 23, 20265.0Staff was welcoming and helpful, there was a discount and my purchase was heavy and the cashier helped transport it to my car
- SCStacey ChisholmJan 10, 20261.0I had a very disappointing experience with the Petco on Staples Mill Rd. A few months ago, I purchased 5 fish, and every single one died within a week. All of them were covered in ich. When we returned to the store, they did refund the money, but we were also told they were “dealing with an ich outbreak” and could not sell fish at that time. We thoroughly cleaned our tank and followed all instructions given to us, including purchasing the conditioner and water clarifying solutions they recommended. After waiting about four months, I decided to give them another chance and bought 4 more fish. Unfortunately, the very next day one fish was completely covered in ich and died. Once again, we were told they were “having issues with it” and were given ich medication. It has now been about a week, and only one fish is still alive, but it is showing signs of ich as well. This seems to be an ongoing issue that has not been properly addressed. While refunds were provided, the repeated loss of fish and consistent illness is unacceptable. Needless to say, I will not be purchasing any more fish from this location 😡
- BDBill DaltonJan 4, 20265.0Always a pleasant experience. Love those guys.
Frequently Asked Questions About Petco
Does the Petco Richmond location have a vet hospital?
Yes, Petco Richmond has a full-service vet hospital.
Does Petco Richmond offer vaccinations?
Yes, Petco Richmond provides vaccinations.
Does Petco Richmond offer curbside pickup?
Yes, curbside pickup is available at Petco Richmond. All of our products that are eligible for store pickup will show this option on the product's detail page.
How much are hamsters and guinea pigs at Richmond Petco?
Hamster and guinea pig prices vary by location. Call your Richmond Petco at 8046722180 to check for pricing and availabilty in your store. Or visit ourcompanion animal website for more information on small companion animals.
Does Petco Richmond sell dogs?
No, Richmond Petco does not sell dogs or cats. However, with the Petco Love program partnered with local animal welfare organizations, you have the opportunity to meet dogs and cats available for adoption at your neighborhood Petco store.
What are the operating hours of Petco at Richmond Staples Mill?
Petco Richmond Staples Mill is open Monday through Saturday from 9 AM to 9 PM, and on Sundays from 10 AM to 7 PM.
Does the Richmond Staples Mill Petco offer vet services?
Yes, Petco Richmond Staples Mill has a full-service vet hospital offering vaccinations and other veterinary care.
Can I use curbside pickup or get same-day delivery at Petco Richmond Staples Mill?
Yes, both curbside pickup and same-day delivery services are available at this Petco location for eligible products.
Does Petco Richmond Staples Mill sell dogs and cats?
No, this location does not sell dogs or cats but partners with local shelters through the Petco Love program for pet adoptions.
Are hamsters and guinea pigs available for purchase at Richmond Petco?
Availability and pricing for hamsters and guinea pigs vary; please call the store at 804-672-2180 for current information.
Where is Petco Richmond Staples Mill located?
It is located at 9051 Staples Mill Rd, Richmond, VA 23228-2022.
What nearby shopping centers can I visit when I come to Petco Richmond Staples Mill?
Nearby shopping centers include Staples Mill Square and Staples Mill Plaza, perfect for additional shopping during your visit.
Are there dining options near Petco Richmond Staples Mill?
Yes, you can visit Firehouse Subs Staples Mill, Pizza Hut Express, Subway, Starbucks, and Hunan Cafe close to Petco for a meal or snack.
Where can I find pet adoption opportunities near Petco Richmond Staples Mill?
Cat Adoption and Rescue Efforts, Inc., an animal shelter and charity organization, is nearby and offers pet adoption services.
What nearby services can assist with pet training near Petco Richmond Staples Mill?
Petco - Richmond/Staples Mills offers dog training services nearby to help with obedience and behavior training for your pet.
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