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Dog Krazy, Inc.

4.8
(441 reviews)

Business Details

3002A Stony Point Rd, Richmond, VA
23235-2349, United States
(804) 510-1600
https://dogkrazy.com/

About

Pet supply storePet Groomer
We live by one simple rule, if it’s not good enough for our family, then it’s not good enough for yours. That’s why we carry only the best products for your pets.

Details

  • DeliveryAvailable
  • DebitAvailable
  • Mobile paymentsAvailable
  • Curbside pickupAvailable

Location

Dog Krazy, Inc.
3002A Stony Point Rd, Richmond, VA
23235-2349, United States

Hours

Reviews

4.8
441 reviews
5 stars
408
4 stars
18
3 stars
2
2 stars
3
1 star
10

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff is consistently described as friendly, helpful, and knowledgeable, providing excellent customer service and personalized care for pets.

Product Quality

Customers appreciate the high-quality selection of pet food, treats, and supplies, often noting the absence of fillers and the availability of natural options.

Self-Service Bathing

The self-serve dog wash station is highly praised for its convenience and effectiveness, making it a popular feature among customers.

Mixed Experiences

While most reviews are positive, there are some negative experiences related to grooming appointments and customer service issues.
  • KH
    kenadee horton
    2 days ago
    5.0
    I recently brought my parent’s pup to a grooming appointment with Maysen. He was FANTASTIC!! He gave us detailed instructions on how to care for her coat, and definitely delivered the best haircut our girl has had! We will be back.
  • SK
    Sharon Kelly
    2 days ago
    1.0
    A couple of days ago while picking up some dog food, I had asked one of the store hands for advice, I believe he was one of the managers. I'm guessing since I'm African American he decided to talk to me in the most over the top caricature of a Black person he could think of(he's white). It felt so degrading and racist I just needed to leave. The cherry on top when I entered the store and he was helping a white customer he had an entirely different manner. This is not the pet store for me anymore...
  • MT
    Mary Taylor
    Feb 23, 2026
    5.0
    The staff in Dog Krazy are always extremely helpful. They make the perfect recommendations for my 7 month old puppy, Brady!! We love their products!!
  • RG
    Rebekah Goemaat
    Feb 21, 2026
    5.0
    My son and I went into this shop last week for the first time and loved it. The first thing I noticed was that it actually smelled good in the store, which is different from most pet stores. As I looked at their product line, I realized that all of the products used really high quality ingredients, which probably improved the smell of the entire store. I purchased a bag of dry cat food for my very picky cat who also had been having issues with vomiting. He loved the new food, and has not vomited since he began eating it. We will definitely be back. .
  • PP
    Peter Pisarek
    Jan 29, 2026
    5.0
    Dog Krazy is always so great! I went in today to get a birthday present for my Newfoundland (he turned 10!), and somehow noticed for the first time that they had a do it yourself bathing station! Liz was amazing and gave me some tips on when to avoid crowds, etc, and another staff member was able to suggest GI-friendly birthday treats for my pup (pumpkin yogurt/ ice cream was the winner). Then I picked out a toy and was able to check out immediately. Fantastic service by Liz and all of the staff at Dog Krazy! 10/10 would recommend.

Brand Certified Facts from Dog Krazy, Inc.

Dog Krazy, Inc. partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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