Broad Street Veterinary Hospital

Reviews

• AM

  Aiyana Marie

  Nov 9, 2025
  5.0
  Had a great experience! This was my first time taking my new dog to the vet for an ear infection so I was a little scared. They treated it super quick and the prices were definitely affordable. The receptionist, vet tech and doctor were also so nice, will be going back!
• SS

  Sarah Schlagel

  Oct 31, 2025
  5.0
  AMAZING- I am new to the area and had scheduled initial visits for Lilly (dog) and Max (dog). My sweet Lilly became seriously ill, I called the office and asked if Lilly could be seen sooner rather than wait for our pre-scheduled appointment. Everyone there went straight to work making room in their bust schedule to care for Lilly. The entire staff was so kind to Lilly and myself, I can't say enough good things about my experience. From my first phone call to paying my bill I was impressed, felt that my dog and I were treated with love and kindness, care, and dignity. I will be taking all 3 of my fur-babies here from now on and would tell ANY ONE that this is a wonderful practice and to feel confident in taking your loved ones here.
• HS

  Hailey Spinapont

  Oct 31, 2025
  5.0
  I just took my adopted cat here for his first visit and it was great! I loved the text and calls to remind me of my appointment. Everyone was SO friendly. Price of the visit and vaccine he needed was very reasonable. Really happy with my choice to come here
• LN

  Lorin Neagle

  Sep 29, 2025
  5.0
  After 30 years of owning a dogs. so many vets that I’ve been to, but this one by far hands-down is the best! The staff is sweet and kind. The doctor is knowledgeable and even calls on Saturdays to check on the Animal. They get back with me within minutes of making a phone call. They took a lump off my dog other veterinary would’ve charged me over $5000. This place was reasonable. My dog did not had no pain. My dog is doing better thanks to this place
• KC

  Kayleigh Conroy

  Aug 29, 2025
  1.0
  If you feel like you are not being listened to about your pet's illness here, I highly recommend seeking out a different opinion. This vet will continue to run the same tests over and over again and drain your wallet, and never give any other suggestions or look deeper into the issue. Also, bedside manner is terrible here. It always felt like we were being rushed out of the room, like they didn’t have enough time to talk to us about the problems we were having or the questions we had. Medical jargon was spewed at us with no explanation of what it meant, and I felt stupid for even trying to talk about the research I had done on my own (mostly because I didn’t feel like we were addressing the full scope of what we could do) Our cat was diagnosed with hyperthyroidism at the start of this year. He was throwing up, not finishing his food, and losing weight. When he received his diagnosis, we were told that often hyperthyroidism masks kidney disease, so we began treating him for both. We came back many times for testing to be done, his numbers would stabilize or improve, but he continued to lose weight. Several months went by, we get the full diagnosis for kidney disease. We were basically told to just wait around for him to die, since there is no cure for CKD. No suggestion for appetite stimulant (I had to suggest this on my own after doing research, and was met with "oh sure, we could give him that"), no suggestion for higher calorie supplements, fluids, phosphorous binders, NONE of that was recommended to us. The only thing they kept telling us was "well he just has to eat, get him to eat". We expressed that we were willing to go to great lengths to maintain a high quality of life and I felt that we were dismissed. He told us it "may be a gastrointestinal problem" which would be "thousands to assess" (no suggesting on a specialist to visit). On our last visit to this vet, we were told that his kidney ranges were in the normal, but he still was losing weight (even though he was eating) at thing point he has lost basically half of his body weight within 6 months. He was also supposed to be rechecked for a UTI which the vet FORGOT to do and had to be reminded, which prompted him to lie and say "oh, the results must have been messed up, we need to take him back again". At this point we're so tired of these people, so we take him to a different vet. Looking at him and his records, they immediately suggest that we get imaging and x-rays done. Lo and behold, he has a tumor in his thyroid. Never ONCE did broad street suggest this, to the point where I was convinced it couldn't possibly be cancer because in the 6 months and countless visits we had gone to that had NEVER been recommended. Ultimately, it is too little too late. I will spend the rest of my life wondering if we gone somewhere different, if we had caught the tumor sooner, when he was still stronger, when his numbers were better, when he wasn't so thin, maybe we could have gotten it removed and he could have recovered, and we could have continued to manage the kidney disease the best we could. Our cat is young, only 7, and we WANT to fight and continue to give him the best life possible, and it just feels like we were being worked against the whole time while we were at Broad street. If you have an animal with a chronic condition and you feel like you've been written off, you very well may have been. I would not recommend this practice.

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