Business Details
About
Animal HospitalVeterinarianVeterinary PharmacyPet Vet Care Centers
Welcome to Broad Street Vet! Since 1938 we have been serving Richmond families with quality and affordable healthcare in Veterinary Medicine. Generations have entrusted us with their pet's individual wellness needs and we continue to value each and every one of them, year after year! As one of the longest-running AAHA (American Animal Hospital Association) hospitals in the nation, we promise to provide you and your pet with the highest standard of veterinary care! Come say hello to us and check out our iconic colored pink coral building located on the corner of Roseneath and W. Broad St. inside the beautiful Scott's Addition of Richmond, VA. We are always accepting new clients and look forward to meeting you and your pet!
Details
- RestroomAvailable
- Wheelchair accessible entranceAvailable
- Wheelchair accessible restroomAvailable
Location
Broad Street Veterinary Hospital
3320 West Broad Street, Richmond, VA
23230, United States
Hours
Reviews
4.1
165 reviews
5 stars
123
4 stars
7
3 stars1
2 stars
3
1 star
31
What are people saying?
AI-generated from recent customer reviews
Staff Care
Many customers praised the staff for their kindness, compassion, and attentiveness towards pets.
Communication Issues
Several reviews highlighted problems with front desk communication and scheduling, leading to confusion and frustration.
Pricing Concerns
Numerous customers expressed dissatisfaction with the high costs of services, feeling they were overcharged compared to other veterinary clinics.
Mixed Experiences
While some customers had positive experiences, others reported serious concerns about misdiagnoses and lack of thorough care.
- LSLauren SilverDec 8, 20254.0I’ve now been to this clinic twice, and while the staff and doctors are truly wonderful, gentle, and caring with the animals, the front desk communication has been concerning. Today, my cat was mixed up with another animal that had the same name. I was also told over the phone that my appointment was at 8:00, but when I arrived, I was informed it was actually at 9:00, which I suspect was the other pet’s appointment. This was frustrating, especially since my cat needed to take her calming medication two hours beforehand. The staff was very kind about the situation and gave me a refund, and I genuinely appreciate how compassionate everyone who works directly with the animals is. However, the mix-up made me worry about whether my cat received the exact care intended for her. This is only my second visit, and while the veterinary team is amazing, the scheduling and front desk organization really need improvement. I hope they can better maintain communication moving forward, because I want to feel confident bringing my cat here in the future, especially since the doctors and techs are very great at what they do
- NNNonaDec 4, 20255.0Dr. Colman is terrific!
- AMAiyana MarieNov 9, 20255.0Had a great experience! This was my first time taking my new dog to the vet for an ear infection so I was a little scared. They treated it super quick and the prices were definitely affordable. The receptionist, vet tech and doctor were also so nice, will be going back!
- SSSarah SchlagelOct 31, 20255.0AMAZING- I am new to the area and had scheduled initial visits for Lilly (dog) and Max (dog). My sweet Lilly became seriously ill, I called the office and asked if Lilly could be seen sooner rather than wait for our pre-scheduled appointment. Everyone there went straight to work making room in their bust schedule to care for Lilly. The entire staff was so kind to Lilly and myself, I can't say enough good things about my experience. From my first phone call to paying my bill I was impressed, felt that my dog and I were treated with love and kindness, care, and dignity. I will be taking all 3 of my fur-babies here from now on and would tell ANY ONE that this is a wonderful practice and to feel confident in taking your loved ones here.
- HSHailey SpinapontOct 31, 20255.0I just took my adopted cat here for his first visit and it was great! I loved the text and calls to remind me of my appointment. Everyone was SO friendly. Price of the visit and vaccine he needed was very reasonable. Really happy with my choice to come here
Frequently Asked Questions About Broad Street Veterinary Hospital
What are the operating hours of Broad Street Veterinary Hospital?
Broad Street Veterinary Hospital is open Monday through Friday from 7:30 AM to 6:00 PM and closed on Saturdays and Sundays.
Where is Broad Street Veterinary Hospital located?
It is located at 3320 West Broad Street, Richmond, VA 23230, USA, inside the Scott's Addition area.
How long has Broad Street Veterinary Hospital been serving the Richmond community?
Broad Street Veterinary Hospital has been serving Richmond families since 1938, making it one of the longest-running AAHA accredited veterinary hospitals in the nation.
Does Broad Street Veterinary Hospital have wheelchair accessible facilities?
Yes, the hospital has a wheelchair accessible entrance, parking, and restroom facilities to accommodate all visitors.
Can I book an appointment online at Broad Street Veterinary Hospital?
Yes, you can book appointments online through their website at https://broadstreetvet.com/site/book-online.
What types of veterinary services does Broad Street Veterinary Hospital offer?
They offer quality and affordable healthcare services including veterinary medicine, wellness needs, and veterinary pharmacy services.
Are there any nearby places to grab food before or after visiting Broad Street Veterinary Hospital?
Yes, nearby dining options include 'Don't Look Back' (a Mexican restaurant and bar) and 'Don’t Look Back Triple' taco restaurant, both within the Scott's Addition area.
What automotive services are available near Broad Street Veterinary Hospital?
Nearby you can find several automotive services including Maaco Collision Repair & Auto Painting, Maaco Auto Body Shop & Painting, and Advance Auto Parts for repairs and parts needs.
Is there a convenient location nearby for shipping or package pickup?
Yes, the UPS Access Point location is nearby providing courier and delivery services for your shipping and package pickup needs.
Are there any nearby places offering professional or legal services around Broad Street Veterinary Hospital?
Yes, several nearby professional services include Phelan Petty Injury Lawyers, Commonwealth Law Group, Geoff McDonald & Associates, MediVisuals + High Impact, and Westbridge Development.