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Broad Street Veterinary Hospital

4.1
(167 reviews)
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Business Details

3320 West Broad Street, Richmond, VA
23230, United States
(804) 353-4491
https://broadstreetvet.com
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About

Animal HospitalVeterinarianVeterinary PharmacyPet Vet Care Centers
Welcome to Broad Street Vet! Since 1938 we have been serving Richmond families with quality and affordable healthcare in Veterinary Medicine. Generations have entrusted us with their pet's individual wellness needs and we continue to value each and every one of them, year after year! As one of the longest-running AAHA (American Animal Hospital Association) hospitals in the nation, we promise to provide you and your pet with the highest standard of veterinary care! Come say hello to us and check out our iconic colored pink coral building located on the corner of Roseneath and W. Broad St. inside the beautiful Scott's Addition of Richmond, VA. We are always accepting new clients and look forward to meeting you and your pet!

Details

  • Requires appointmentAvailable
  • RestroomAvailable
  • Onsite servicesAvailable
  • Wheelchair accessible entranceAvailable

Location

Broad Street Veterinary Hospital
3320 West Broad Street, Richmond, VA
23230, United States

Hours

Reviews

4.1
167 reviews
5 stars
125
4 stars
7
3 stars
1
2 stars
3
1 star
31

What are people saying?

AI-generated from recent customer reviews

Compassionate Care

Many customers praised the staff for their kindness and compassion towards pets and their owners, highlighting the attentive and caring nature of the veterinary team.

Communication Issues

Several reviews pointed out problems with communication, particularly at the front desk, including appointment mix-ups and lack of follow-up on test results.

Pricing Concerns

Numerous customers expressed dissatisfaction with the high costs of services, feeling that the prices were excessive compared to other veterinary practices.

Mixed Experiences

While some customers had positive experiences with specific vets, others reported feeling rushed or not listened to during consultations, leading to a lack of confidence in the care provided.

Grooming Services

The grooming services received positive feedback, with customers noting the skill and care taken by the groomers.
  • TT
    Tamiki
    Feb 20, 2026
    5.0
    My first visit with my fur baby Blu was fantastic. The staff was incredibly welcoming, attentive, and professional throughout the appointment. The veterinarian was compassionate and thorough during the examination, explaining everything clearly and making Blu feel comfortable. If you're looking for a friendly, caring, and highly competent vet for your fur baby, I wholeheartedly recommend this clinic for their exceptional service and genuine kindness.
  • CP
    Carly Pedrazzi
    Jan 19, 2026
    5.0
    If I could give more than 5 stars I would. I had an emergency spay here and happened to call the morning of and they got me in within 30 minutes. Dr. Cloman explained the whole process and updated me throughout the entire thing. I am so thankful that I found this place. They truly care!
  • LS
    Lauren Silver
    Dec 8, 2025
    4.0
    I’ve now been to this clinic twice, and while the staff and doctors are truly wonderful, gentle, and caring with the animals, the front desk communication has been concerning. Today, my cat was mixed up with another animal that had the same name. I was also told over the phone that my appointment was at 8:00, but when I arrived, I was informed it was actually at 9:00, which I suspect was the other pet’s appointment. This was frustrating, especially since my cat needed to take her calming medication two hours beforehand. The staff was very kind about the situation and gave me a refund, and I genuinely appreciate how compassionate everyone who works directly with the animals is. However, the mix-up made me worry about whether my cat received the exact care intended for her. This is only my second visit, and while the veterinary team is amazing, the scheduling and front desk organization really need improvement. I hope they can better maintain communication moving forward, because I want to feel confident bringing my cat here in the future, especially since the doctors and techs are very great at what they do
  • NN
    Nona
    Dec 4, 2025
    5.0
    Dr. Colman is terrific!
  • AM
    Aiyana Marie
    Nov 9, 2025
    5.0
    Had a great experience! This was my first time taking my new dog to the vet for an ear infection so I was a little scared. They treated it super quick and the prices were definitely affordable. The receptionist, vet tech and doctor were also so nice, will be going back!
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Frequently Asked Questions About Broad Street Veterinary Hospital

What are the operating hours of Broad Street Veterinary Hospital?

Broad Street Veterinary Hospital is open Monday through Friday from 7:30 AM to 6:00 PM and closed on Saturdays and Sundays.

Where is Broad Street Veterinary Hospital located?

It is located at 3320 West Broad Street, Richmond, VA 23230, USA, inside the Scott's Addition area.

Brand Certified Facts from Broad Street Veterinary Hospital

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