Queen of the Paws

4.9
121 reviews
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About

Pet Groomer
Queen of the Paws is a passionate and experienced pet groomer with over 20 years of dedicated service in the industry. In addition to her extensive experience, Ronni holds several certifications that further demonstrate her commitment to providing exceptional care for pets. She is a Certified Pet Groomer and a Certified AKC Safe Pet Groomer, ensuring that she follows the highest standards of safety and professionalism in her grooming practices. Ronni is also certified in pet CPR and pet first aid, equipped with the knowledge and skills to handle emergencies and ensure the well-being of every pet in her care.

Location

Queen of the Paws
4545 Robin Hood Road, Norfolk, VA
23513, United States

Hours

Reviews

4.9
121 reviews
5 stars
118
4 stars
0
3 stars
1
2 stars
0
1 star
2

What are people saying?

AI-generated from recent customer reviews

Quality of Grooming

Most customers praised the grooming quality, noting their pets looked fantastic and well-cared for after appointments.

Customer Service

The staff received high marks for being friendly, professional, and communicative, providing a positive experience for both pets and their owners.

Pet Comfort

Many reviews highlighted the gentle handling of pets, especially those with anxiety, contributing to a stress-free grooming experience.

Affordability

Customers appreciated the reasonable pricing for grooming services, often mentioning the value for the quality received.

Convenience

The business was noted for its efficient service, including quick appointment scheduling and timely completion of grooming.
  • HL
    Henrietta Lamb (Lambchop622)
    Nov 8, 2025
    5.0
    Excellent groomer who totally cares about the dog so humans beware if you don't treat your dog right they'll let you know.
  • JJ
    Janice Jenkins
    Oct 11, 2025
    5.0
    Terrific place for dog grooming. My 4 year old dog had never been to a groomer before. We had always bathed him at home and he is a pit mix; so I was a little worried about how it would go. I took him there and it was very good experience. We got in promptly and they handled him with firm loving care. He had not had his nails cut in over a year and they were even able to do that without traumatizing or hurting him. Prices are affordable for bath, nail trim, teeth brushing package. I will definitely take him again.
  • CH
    Christina Chung Harris
    Oct 3, 2025
    5.0
    I can't say enough good things about this grooming service! I have two huskies (aka double the fur and double the challenge), and they did an absolutely amazing job. From start to finish, the staff was so professional and thoughtful. They called ahead to confirm pickup times, kept me updated throughout the process, and let me know exactly when my dogs would be dropped back off. That communication gave me so much peace of mind. Both of my huskies came home looking incredible and smelling so fresh. Their coats were soft, shiny, and honestly cleaner than I thought possible given how dirty and hairy they were going in. You can tell they really took their time and cared for my dogs like their own. The convenience of pickup and drop-off was a huge bonus, but the real win is how happy and comfortable my dogs seemed afterward. I felt like they were in great hands the entire time. If you have dogs with a lot of fur (or any pup that deserves some pampering), I highly recommend this place! I'll definitely be a repeat customer.
  • ZZ
    Zullala
    Sep 23, 2025
    5.0
    They did great with my feisty bunny! He's came back smelling amazing and with a little bow haha. He's so soft! Plus the groomer gave me good information on how to keep up with his coat at home. Once he got home he flopped over and took a good nap then binkied. He seemed happy to be well groomed.
  • NL
    Nakita Lee
    Sep 13, 2025
    5.0
    They did such a good job with my bunny and gave me good care information. His fur smells great andi think he feels a lot better too. I'll definitely take him back there. I think I'll take the cat too! Oh they also put a cute bow on him. I tried to add a photo but I can't figure out how haha.

Frequently Asked Questions About Queen of the Paws

Where is Queen of the Paws located?

Queen of the Paws is located at 4545 Robin Hood Road, Norfolk, VA 23513, USA.

What are the business hours of Queen of the Paws?

Queen of the Paws is open Tuesday to Friday from 9:00 AM to 4:00 PM, and on Saturday from 9:00 AM to 3:00 PM. It is closed on Mondays and Sundays.