Does Petco Newport News offer curbside pickup?

Yes, curbside pickup is available at Petco Newport News. All of our products that are eligible for store pickup will show this option on the product's detail page.

How much are hamsters and guinea pigs at Newport News Petco?

Hamster and guinea pig prices vary by location. Call your Newport News Petco at 7578330925 to check for pricing and availabilty in your store. Or visit ourcompanion animal website for more information on small companion animals.

Does Petco Newport News sell dogs?

No, Newport News Petco does not sell dogs or cats. However, with the Petco Love program partnered with local animal welfare organizations, you have the opportunity to meet dogs and cats available for adoption at your neighborhood Petco store.

Brand Certified

Petco

4.3

(1034 reviews)

Get Directions Order Call Website

Business Details

12551 Jefferson Ave, Newport News, VA

23602, United States

(757) 833-0925

https://stores.petco.com/va/newportnews/pet-supplies-newportnews-va-2730.html

About

Pet StorePet supply storePetco

Petco is your trusted pet store near you in Newport News. Visit your local Petco at 12551 Jefferson Ave for quality pet food, supplies, and essentials for dogs, cats, and other pets. This convenient pet supply store offers everything from everyday nutrition to toys and treats. If you’re searching for dog food near you or reliable pet supplies, our knowledgeable team is here to help you choose what’s right for your pet. This Petco location also offers Full-Service Grooming, Dog Training, Vaccination Clinic, Aquatics Department, making it a one-stop pet shop for products and services. Visit your Newport News Petco today.

Details

DeliveryAvailable
Requires appointmentNot available
Credit cardAvailable
DebitAvailable
Mobile paymentsAvailable
Cash onlyNot available
Accepts checksNot available
Curbside pickupAvailable
[Free/Paid] wi-fiNot available
Wheelchair accessible entranceAvailable
Wheelchair accessible restroomAvailable
Wheelchair accessible seatingNot available

Location

Petco

12551 Jefferson Ave, Newport News, VA

23602, United States

Get Directions

Hours

Monday9:00 AM - 9:00 PM

Tuesday9:00 AM - 9:00 PM

Wednesday9:00 AM - 9:00 PM

Thursday9:00 AM - 9:00 PM

Friday9:00 AM - 9:00 PM

Saturday9:00 AM - 9:00 PM

Sunday9:00 AM - 8:00 PM

Reviews

4.3

1,034 reviews

5 stars

663

4 stars

202

3 stars

2 stars

1 star

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed, with many customers reporting friendly and helpful staff, while others experienced rudeness and lack of assistance.

Grooming Issues

Numerous complaints about grooming services, including injuries to pets and dissatisfaction with the results.

Store Condition

Customers noted that the store is often unclean and disorganized, with inventory issues affecting the shopping experience.

Product Availability

While some customers found good product selection and prices, others reported frequent stock shortages and pricing discrepancies.

CB
Chriss Brannan
Feb 4, 2026
5.0
looking for something and did not find
RK
Rachael Kanezo
Feb 3, 2026
5.0
Nick was exceptionally helpful telling me all about the crested gecko’s and the best way to care for them.
BH
Brenda Holloway
Feb 2, 2026
5.0
Bought a late Christmas rawhide cane. It was very long. I couldn't break it. My dog ate more than half in one sitting.
TB
tiffany bassett
Jan 27, 2026
1.0
I bought 10 goldfish in less than 24 hours all of them were dead called and notified them about it and they said that the debt was nothing that they could do
AO
Ashley O’Neal
Jan 27, 2026
1.0
There's no way this store deserves 4.3 star reviews. It's dirty it's dark it didn't have what I needed and the customer service is horrible. I would actually say my biggest complaint was the customer service they're like zombies who can't be bothered with helping you wave their finger in the direction of possibly over there and that's the extent of their customer service. Won't be back definitely make the extra few minute trip down to PetSmart.