Petco is your trusted pet store near you in Newport News. Visit your local Petco at 12551 Jefferson Ave for quality pet food, supplies, and essentials for dogs, cats, and other pets. This convenient pet supply store offers everything from everyday nutrition to toys and treats.
If you’re searching for dog food near you or reliable pet supplies, our knowledgeable team is here to help you choose what’s right for your pet.
This Petco location also offers Full-Service Grooming, Dog Training, Vaccination Clinic, Aquatics Department, making it a one-stop pet shop for products and services. Visit your Newport News Petco today.
Feedback on customer service is mixed, with many customers reporting friendly and helpful staff, while others experienced rudeness and lack of assistance.
Grooming Issues
Numerous complaints about grooming services, including injuries to pets and dissatisfaction with the results.
Store Condition
Customers noted that the store is often unclean and disorganized, with inventory issues affecting the shopping experience.
Product Availability
While some customers found good product selection and prices, others reported frequent stock shortages and pricing discrepancies.
CB
Chriss Brannan
Feb 4, 2026
5.0
looking for something and did not find
RK
Rachael Kanezo
Feb 3, 2026
5.0
Nick was exceptionally helpful telling me all about the crested gecko’s and the best way to care for them.
BH
Brenda Holloway
Feb 2, 2026
5.0
Bought a late Christmas rawhide cane. It was very long. I couldn't break it. My dog ate more than half in one sitting.
TB
tiffany bassett
Jan 27, 2026
1.0
I bought 10 goldfish in less than 24 hours all of them were dead called and notified them about it and they said that the debt was nothing that they could do
AO
Ashley O’Neal
Jan 27, 2026
1.0
There's no way this store deserves 4.3 star reviews. It's dirty it's dark it didn't have what I needed and the customer service is horrible. I would actually say my biggest complaint was the customer service they're like zombies who can't be bothered with helping you wave their finger in the direction of possibly over there and that's the extent of their customer service. Won't be back definitely make the extra few minute trip down to PetSmart.
Does the Petco Newport News location have a vet hospital?
Yes, Petco Newport News has a full-service vet hospital.
Does Petco Newport News offer vaccinations?
Yes, Petco Newport News provides vaccinations.
Does Petco Newport News offer curbside pickup?
Yes, curbside pickup is available at Petco Newport News. All of our products that are eligible for store pickup will show this option on the product's detail page.
How much are hamsters and guinea pigs at Newport News Petco?
Hamster and guinea pig prices vary by location. Call your Newport News Petco at 7578330925 to check for pricing and availabilty in your store. Or visit ourcompanion animal website for more information on small companion animals.
Does Petco Newport News sell dogs?
No, Newport News Petco does not sell dogs or cats. However, with the Petco Love program partnered with local animal welfare organizations, you have the opportunity to meet dogs and cats available for adoption at your neighborhood Petco store.
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