Business Details
About
Pet StorePet supply store
Visit your Newport News Pet Store located at 12551 Jefferson Ave for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.3
1,007 reviews
5 stars
649
4 stars
200
3 stars
76
2 stars
25
1 star
57
What are people saying?
AI-generated from recent customer reviews
Staff Attitude
Customer experiences with staff are mixed; while many found employees friendly and helpful, others reported rude behavior and lack of assistance.
Cleanliness
Several customers noted that the store cleanliness was lacking, with reports of dirty floors and disorganization.
Product Availability
Customers frequently mentioned issues with stock levels, particularly for specific pet food brands, leading to frustration.
Grooming Services
Grooming services received negative feedback, with multiple complaints about poor grooming quality and unprofessional behavior from staff.
Customer Service
Overall, customer service experiences varied, with some praising the helpfulness of staff while others reported long wait times and unhelpful responses.
- ALAnne marie LandreneauOct 25, 20253.0Not a great place if you are in need of someone to help you. I ended up going back to the front register to see if anyone was working that day. Attitude was horrible.
- LZLee ZitroOct 17, 20254.0Employees were great. Always out of the wet cat food box when I go. Order more fancy feast. I wind up buying it else where.
- RTRobert ThomasOct 12, 20253.0The store looks less than clean. Black marks on floor from the large restocking carts. Large stock carts blocking aisles from free passage. Inventory is so so.
- TDTiffany DamanOct 6, 20254.0Nice. Cashier was a little confused about how the Halloween sales worked but we got it figured iut
- MBMelanie ButlerOct 4, 20251.0Went in today to get some supplies for my fish tank and my granddaughter wanted some fish so I asked the lady that was clearly working in that department if she could help me to get some fish and she rolled her eyes and with disgust on her face she said “I can” so I immediately said never mind put my stuff down and said I will not spend my money where the staff is rude. I didn’t get her name but she has black hair with piercings in her lip. I will spend my money at Petsmart and Pet World.
Frequently Asked Questions About Petco
Does the Petco Newport News location have a vet hospital?
Yes, Petco Newport News has a full-service vet hospital.
Does Petco Newport News offer vaccinations?
Yes, Petco Newport News provides vaccinations.
Does Petco Newport News offer curbside pickup?
Yes, curbside pickup is available at Petco Newport News. All of our products that are eligible for store pickup will show this option on the product's detail page.
How much are hamsters and guinea pigs at Newport News Petco?
Hamster and guinea pig prices vary by location. Call your Newport News Petco at 7578330925 to check for pricing and availabilty in your store. Or visit ourcompanion animal website for more information on small companion animals.
Does Petco Newport News sell dogs?
No, Newport News Petco does not sell dogs or cats. However, with the Petco Love program partnered with local animal welfare organizations, you have the opportunity to meet dogs and cats available for adoption at your neighborhood Petco store.
Does Petco Newport News have a veterinarian or vet hospital on site?
Yes, Petco Newport News has a full-service vet hospital and you can also find Vetco Vaccination Clinic nearby for additional veterinary services.
What are the vaccination services available at Petco Newport News?
Petco Newport News provides vaccinations for pets as part of their veterinary services to keep your pet healthy.
Can I order products online and pick them up at Petco Newport News?
Yes, curbside pickup and in-store pickup are available for eligible products at Petco Newport News.
What are the business hours of Petco Newport News?
Petco Newport News is open from 9:00 AM to 9:00 PM Monday through Saturday, and 9:00 AM to 8:00 PM on Sundays.
Does Petco Newport News sell dogs or cats?
No, Petco Newport News does not sell dogs or cats. However, through the Petco Love program with local animal welfare organizations, you can meet dogs and cats available for adoption at the store.
What types of pet supplies does Petco Newport News offer?
Petco Newport News offers a variety of pet supplies including premium pet foods, grooming products, animal nutrition, and training services for a wide range of pets.
What nearby stores or attractions can I visit around Petco Newport News?
Near Petco Newport News at Jefferson Ave, you can visit Trader Joes for groceries, Old Navy for clothing, and Jefferson Commons shopping center, making it convenient to shop and run errands in one trip.
Are there any nearby food or dining options around Petco Newport News?
Yes, several dining options are nearby including Moe's Southwest Grill, Red City Buffet, Honey Baked Ham Company, LongHorn Steakhouse, and Chili’s Grill & Bar, perfect for a meal before or after your visit.
What grooming and beauty salons are located near Petco Newport News?
You can find several grooming and beauty salons nearby such as Giovanni's Grooming Lounge Salon & Spa, Sport Clips Haircuts, Laysha Dominican, Studio 21 by Ivy, and Wicked Beauty.
Does Petco Newport News offer same-day delivery?
Yes, Petco Newport News offers same-day delivery service to ensure you get your pet supplies quickly and conveniently.