Petco

Reviews

• CS

  Cassandra Sandoval

  Apr 1, 2026
  1.0
  We been taking our dogs here for the grooming for years already and it’s always great no problems at all. Today our male dog had an appointment with Ashe B. terrible first time with her was with our female dog that she couldn’t do the grooming because she had knots someone else came out of the back room and they checked her and said yes we can groom her. Now today with our male dog that we had to take him to the vet to make sure he can get a haircut a bunch of BS i normally don’t do reviews but this lady is too extra! I DONT RECOMMEND HER! Book with another person not her.
• CS

  cathey Smith

  Mar 10, 2026
  5.0
  Great
• AA

  Angie Anderson

  Mar 1, 2026
  1.0
  When checking in for my grooming appointment for my two dogs, nowhere in the process did it state that dogs could not be given any type of sedative before grooming. One of my dogs had recently been to the vet, and due to his extreme anxiety, the vet prescribed a mild sedative specifically to help him get through the grooming appointment. Dutch Shepherds are naturally high‑energy, and my German Shepherd gets nervous at even the smallest triggers, so this felt like a responsible and necessary step. To arrive at the appointment and be told that they could not groom my dogs because they were given something to calm their nerves was extremely disappointing. This policy should have been clearly stated during the check‑in process before the appointment was confirmed—not after arriving. I also asked whether they could muzzle the dog if needed, and the groomer said no. However, I was then told that “next time you book an appointment, you should try the calming gummies we sell.” That seems contradictory—if the issue is simply that a dog has been given something to relax them, how would the gummies be acceptable but the vet‑prescribed medication not? In the end, the dogs were not groomed at all, and the entire experience felt avoidable with clearer communication upfront. I strongly recommend updating the check‑in or booking process to include this important restriction so pet owners can plan appropriately.
• LL

  Lara

  Mar 1, 2026
  2.0
  Nothing negative about the store or the supplies that you have there. The only thing negative about that store is one of the staff by the name of Georgia needs to work on her attitude when checking out costumer’s. I will not be coming back to shop at Petco again.
• CM

  Claire Morris

  Feb 20, 2026
  5.0
  I love this Petco, they are always helpful, have what I need, and the Customer Service is amazing.

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