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Petco

4.3
(762 reviews)

Business Details

(804) 464-9187

About

Pet StorePet supply storePetco
Petco is your trusted pet store near you in Midlothian. Visit your local Petco at 12619 Stone Village Way for quality pet food, supplies, and essentials for dogs, cats, and other pets. This convenient pet supply store offers everything from everyday nutrition to toys and treats. If you’re searching for dog food near you or reliable pet supplies, our knowledgeable team is here to help you choose what’s right for your pet. This Petco location also offers Full-Service Grooming, Dog Training, Vaccination Clinic, Aquatics Department, making it a one-stop pet shop for products and services. Visit your Midlothian Petco today.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
12619 Stone Village Way, Midlothian, VA
23113, United States

Hours

Reviews

4.3
762 reviews
5 stars
488
4 stars
152
3 stars
49
2 stars
24
1 star
49

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a significant inconsistency in customer service, with some employees being friendly and helpful while others are reported as rude and unprofessional.

Grooming Issues

Multiple reviews highlight dissatisfaction with grooming services, including poor quality and unprofessional behavior from staff.

Product Availability

Customers noted a lack of stock for certain items, particularly in the fish and grooming departments, leading to frustration.

Store Cleanliness

The store is generally reported as clean and well-maintained, contributing positively to the shopping experience.

Management Concerns

Several reviews mention issues with management, including unprofessional behavior and poor handling of customer complaints.
  • JA
    Josue Arrue
    5 days ago
    5.0
    I got my first leopard gecko and it’s going amazing so far I’m 1 week in 🤩
  • TT
    Tony
    Feb 12, 2026
    1.0
    Extremely disappointing to see the deteriorating conditions and standards at this location. It used to be among the BEST places with the old manager. This seems to be the norm for this particular district and group of stores. As a shareholder, it’s concerning to me that stores are allowed to look and run this way. The company should be ashamed.
  • BW
    Bill Whitlock
    Feb 9, 2026
    5.0
    Great shop. Friendly staff, and had all I needed
  • SS
    Sylvia
    Jan 30, 2026
    5.0
    I have an auto delivery account which I truly enjoy the convenience of not having to go so far away from my home to get to the Petco in store but I’ve never had a problem if I have to return something
  • KB
    katrina burnett
    Jan 25, 2026
    5.0
    A excellent choice for your pets supply they are friendly helpful professional and most of all that love that you love and take your pets like they do.remember its very hard to find excellent help for your love one's.

Frequently Asked Questions About Petco

Does the Petco Midlothian location have a vet hospital?

Yes, Petco Midlothian has a full-service vet hospital.

Does Petco Midlothian offer vaccinations?

Yes, Petco Midlothian provides vaccinations.

Brand Certified Facts from Petco

Petco partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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