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Petco

4.0
(451 reviews)

Business Details

(804) 379-6822

About

Pet StorePet supply storePetco
Petco is your trusted pet store near you in Midlothian. Visit your local Petco at 349 Perimeter Dr for quality pet food, supplies, and essentials for dogs, cats, and other pets. This convenient pet supply store offers everything from everyday nutrition to toys and treats. If you’re searching for dog food near you or reliable pet supplies, our knowledgeable team is here to help you choose what’s right for your pet. This Petco location also offers Full-Service Grooming, Dog Training, Vaccination Clinic, Aquatics Department, making it a one-stop pet shop for products and services. Visit your Midlothian Petco today.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
349 Perimeter Dr, Midlothian, VA
23113-7316, United States

Hours

Reviews

4.0
451 reviews
5 stars
256
4 stars
86
3 stars
38
2 stars
15
1 star
56

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on staff friendliness and helpfulness, with some customers praising individual employees while others reported rude or dismissive behavior.

Grooming Issues

Several complaints about grooming services, including mishandling of pets and unsatisfactory results, leading to customer dissatisfaction.

Store Condition

Frequent mentions of disorganization and cleanliness issues, with some customers noting cluttered aisles and poor inventory management.

Product Availability

Customers expressed frustration over low stock levels and expired products, impacting their shopping experience.
  • AA
    Angie Anderson
    2 days ago
    1.0
    When checking in for my grooming appointment for my two dogs, nowhere in the process did it state that dogs could not be given any type of sedative before grooming. One of my dogs had recently been to the vet, and due to his extreme anxiety, the vet prescribed a mild sedative specifically to help him get through the grooming appointment. Dutch Shepherds are naturally high‑energy, and my German Shepherd gets nervous at even the smallest triggers, so this felt like a responsible and necessary step. To arrive at the appointment and be told that they could not groom my dogs because they were given something to calm their nerves was extremely disappointing. This policy should have been clearly stated during the check‑in process before the appointment was confirmed—not after arriving. I also asked whether they could muzzle the dog if needed, and the groomer said no. However, I was then told that “next time you book an appointment, you should try the calming gummies we sell.” That seems contradictory—if the issue is simply that a dog has been given something to relax them, how would the gummies be acceptable but the vet‑prescribed medication not? In the end, the dogs were not groomed at all, and the entire experience felt avoidable with clearer communication upfront. I strongly recommend updating the check‑in or booking process to include this important restriction so pet owners can plan appropriately.
  • LL
    Lara
    2 days ago
    2.0
    Nothing negative about the store or the supplies that you have there. The only thing negative about that store is one of the staff by the name of Georgia needs to work on her attitude when checking out costumer’s. I will not be coming back to shop at Petco again.
  • CM
    Claire Morris
    Feb 20, 2026
    5.0
    I love this Petco, they are always helpful, have what I need, and the Customer Service is amazing.
  • NN
    Niccki
    Jan 12, 2026
    2.0
    Long wait time, employees around but not coming to assist customers. Less than helpful.. will not be returning to this location.
  • LM
    Layla Mitchell
    Jan 6, 2026
    5.0
    Rachel was absolutely amazing. I have a kitty who's over grooming and she helped me come up with a game plan and helped me pick out some items to help him feel better.

Frequently Asked Questions About Petco

Does the Petco Midlothian location have a vet hospital?

Yes, Petco Midlothian has a full-service vet hospital.

Does Petco Midlothian offer vaccinations?

Yes, Petco Midlothian provides vaccinations.

Brand Certified Facts from Petco

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