Visit your Midlothian Pet Store located at 349 Perimeter Drive for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.
Feedback on customer service is mixed; some employees are praised for being friendly and helpful, while others are criticized for being dismissive or unprofessional.
Grooming Quality
Grooming services received negative feedback for poor execution and lack of attention to customer requests, with some customers expressing dissatisfaction with the results.
Store Condition
The store's cleanliness and organization are frequently mentioned, with some customers noting it as tidy while others describe it as cluttered and disorganized.
Product Availability
Customers reported issues with inventory, including out-of-stock items and expired products, leading to frustration and disappointment.
Positive Experiences
Despite the criticisms, several customers shared positive experiences, particularly with specific staff members and the overall selection of pet products.
LM
Layla Mitchell
6 days ago
5.0
Rachel was absolutely amazing. I have a kitty who's over grooming and she helped me come up with a game plan and helped me pick out some items to help him feel better.
VH
Vicki Hauser
Jan 3, 2026
5.0
Geordie was very helpful and answered all of our questions about the care and nutrition needed for our new bearded dragon.
BH
Bridget Hobson
Dec 31, 2025
5.0
Breanna was amazing only problem is my Honey's eyelashes were cut
KB
Keshia Barnette
Dec 29, 2025
1.0
The young man at the register (Caucasian male with glasses who worked on Sunday 12/29/25) has no personality at all. I greeted him and said Hello and he said nothing. He didn’t give me my total and was not friendly at all to me. He didn’t put my items in a bag. The customer who came up after me was a Caucasian woman and he spoke to her very friendly. I am disappointed that this type of behavior exists, but this is world we live in. He is unprofessional and if he can’t treat all cut with respect then maybe he should not work with people.
SS
shiva sharma
Dec 13, 2025
1.0
My pet recently had a grooming session with this team, and overall they did a very nice job. My pet cooperated well for more than 95% of the trimming, though the head area was a bit more challenging than expected. I won’t mention the groomer’s name here, as this is not meant personally, but I’d like to share a suggestion. When asked how my pet did, it would be more encouraging to begin with the positives—since the majority of the session went smoothly—before mentioning the areas that were difficult. At the end of our conversation, the first comment I heard was that it didn’t go well, which gave off a sad impression. Highlighting the positive aspects first would create a more balanced and uplifting experience for pet owners.
Does the Petco Midlothian location have a vet hospital?
Yes, Petco Midlothian has a full-service vet hospital.
Does Petco Midlothian offer vaccinations?
Yes, Petco Midlothian provides vaccinations.
Does Petco Midlothian offer curbside pickup?
Yes, curbside pickup is available at Petco Midlothian. All of our products that are eligible for store pickup will show this option on the product's detail page.
How much are hamsters and guinea pigs at Midlothian Petco?
Hamster and guinea pig prices vary by location. Call your Midlothian Petco at 8043796822 to check for pricing and availabilty in your store. Or visit ourcompanion animal website for more information on small companion animals.
Does Petco Midlothian sell dogs?
No, Midlothian Petco does not sell dogs or cats. However, with the Petco Love program partnered with local animal welfare organizations, you have the opportunity to meet dogs and cats available for adoption at your neighborhood Petco store.
What types of pet services are offered at Petco Midlothian Westchester?
Petco Midlothian Westchester offers pet food, expert training, grooming, and vaccination services, along with a full-service vet hospital.
Does Petco Midlothian have a vet hospital on site?
Yes, the Petco Midlothian location has a full-service vet hospital.
Can I get my pet vaccinated at Petco Midlothian?
Yes, Petco Midlothian provides vaccination services for pets.
Does Petco Midlothian offer curbside pickup or delivery options?
Yes, Petco Midlothian offers curbside pickup and same-day delivery for eligible products.
Are dogs or cats available for sale at Petco Midlothian?
No, this store does not sell dogs or cats but partners with local animal groups for pet adoptions through the Petco Love program.
What are the operating hours of Petco Midlothian Westchester?
Petco Midlothian is open Monday to Saturday from 9:00 AM to 9:00 PM and Sunday from 10:00 AM to 7:00 PM.
How can I contact Petco Midlothian for inquiries?
You can reach Petco Midlothian by calling +1 804-379-6822.
What nearby stores can I visit along with Petco Midlothian?
Near Petco Midlothian, you can visit stores like Dollar Tree for discount items, Maurices and dressbarn for women's clothing, and Books-A-Million for books and gifts.
Are there entertainment options close to Petco Midlothian?
Yes, nearby you can enjoy movies at West Chester Commons Theater, Regal Westchester Commons, and Regal Entertainment Group drive-in cinemas.
Where can I grab a meal or a snack near Petco Midlothian?
Close to Petco Midlothian, options include Pizza Hut Express, CiCi's Pizza, and Buffalo Wild Wings for a variety of dining choices.