Business Details
About
VeterinarianAnimal HospitalVeterinary PharmacyPet Services
Banfield Pet Hospital® - Our veterinarians are proud to partner with you to proactively monitor the health and wellness of the pets you love. From thorough physical exams and lab work-ups, to dental cleanings, X-rays and surgery, our full-service pet hospital is committed to the long-term health of your pet. Let us show you how an Optimum Wellness Plan® can ensure ongoing preventive care for your pet, at every life and health stage.
Details
- Requires appointmentAvailable
- RestroomAvailable
- Wheelchair accessible restroomAvailable
Location
Hours
Reviews
4.5
64 reviews
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- ACAndrea CloudenNov 9, 20255.0Always professional; my dog is always excited to see the staff
- WGWill GreenOct 15, 20255.0Staff is wonderful and kind and super helpful with everything. They make it so easy to schedule and take care of my kittens. Highly recommend this location!!!!
- ARAlex RendaOct 9, 20251.0I waited a month to get HEART guard prescription A MONTH A MONTH A MONTH I AM FUMING! I HAVE BEEN PATIENT WAITING!!!! I GOT APPROVED FOR IT AND NEVER GOT IT! PHONE CALL AFTER PHONE CALL!!! THEN I TRY GETTING THE ONLINE PETSMART VET APPROVED AND MAILED TO ME VERSION AND IT GETS DECLINED AND YOU SAY YOU DONT HAVE RECORD OF MY DOG?????? Corporate I AM CALLING THEM IN THE AM!!! THIS IS UNBELIEVABLE A MOOOOOOOOO NNNNNN TTTTT. HHHHH YOU HAVE THE AUDACITY TO SAY "WELL YOU SHOULD HAVE CALLED A WEEK IN ADVANCE" YOU ARE ARROGENT! I HAVE CALLED SEVERAL TIMES OVER THE PAST MONTH!!!!! I HAD TO MOVE STATES AND NEEDED IT !!!! you tell me you can send it to a Walmart which is not true and you don't even call me back I wanted 4 HOURS FOR A CALL THAT YOU SAID YOU WOULD GIVE ME!! I HAD TO CALL BACK AND BE TOLD THATS "NOT HOW THAT WORKS" NEWS FLASH!!! SOMEONE NEEDS TO BE RETRAINED TODAY LIKE YESTERDAY SOMEONE IS BEING PAID TO NOT DO THEIR JOB!!!
- MSMargaret StrohlSep 24, 20255.0I will always love my Banfield. My vets adore my cats and take the best care of them. The staff is always so friendly and informative. I’ve never taken my boys anywhere else but here and that won’t ever change!
- SCSona CotmanSep 15, 20255.0They are always pleasant early in the morning and they are very kind and patient with my little one.
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
What are the regular operating hours of Banfield Pet Hospital in Midlothian?
Banfield Pet Hospital is open Monday through Saturday from 8:00 AM to 6:00 PM and is closed on Sundays.
Does Banfield Pet Hospital offer emergency care services?
No, Banfield does not provide emergency care, but you can call during hospital hours for urgent care advice or referrals. For emergencies outside of these hours, please contact your local emergency hospital.
What preventive health care services are available at Banfield Pet Hospital?
Banfield offers preventive care including vaccinations, dental care, parasite control, nutritional and behavioral counseling, and comprehensive examinations.
What is the Optimum Wellness Plan offered by Banfield?
The Optimum Wellness Plan is an annual preventive care program including exams, vaccines, early diagnostics, nutrition consultations, and dental care, with automatic renewal each year and discounts on treatments.
Can I schedule an appointment online or via an app for Banfield Pet Hospital?
Yes, you can schedule appointments online through their website or via the Banfield app available on both iOS and Android.
What types of appointments does Banfield Pet Hospital offer?
They offer in-room visits where you stay with your pet, drop-off appointments where you leave your pet and wait for a call, and virtual visits available with the Optimum Wellness Plan.
How can I get veterinary care advice remotely from Banfield?
Clients with Optimum Wellness Plans can access 24/7 remote general pet care advice and triage from veterinarians via Vet Chat™ on the Banfield app.
Are there any nearby places where I can grab food or coffee before or after visiting Banfield Pet Hospital?
Yes, nearby you can find McDonald's, Starbucks, Subway, and Tropical Smoothie Cafe, convenient spots to eat or drink around your pet's visit.
Where can I find nearby banking services close to Banfield Pet Hospital in Midlothian?
Nearby banks include SunTrust and Truist, which are convenient for any banking needs during your visit.
Are there other shopping options near Banfield Pet Hospital for errands or supplies?
Yes, near Banfield there is Target Store Richmond-Brandermill, Market Square Shopping Center, and several stores like CVS Pharmacy and Sephora, ideal for shopping or pharmacy needs.