Banfield Pet Hospital® - Leesburg provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.
They are very sweet and caring professionals.i felt heard today with my dog. Also efficient and fast service.
KM
Katawnya Morgan
Jun 11, 2025
5.0
Dr. Macey does a wonderful job taking care of my pup. He can be a handful and fearful but she handles him with professionalism and care. Highly recommend!
JB
Jacqueline Balaga
May 5, 2025
1.0
Edit to add: after submitting a formal complaint, the manager reached out and was lovely. The issue was promptly resolved
& I wish them luck in the future with their customer service skills.
I’ll reiterate- the vet that took care of my dog was lovely, and it seems like they have new management so hopefully we see an improvement going forward.
I would give zero stars if I could. This was one of the worst veterinary experiences I’ve ever had. We waited 45 minutes past our appointment time to be seen, with no explanation or apology from the staff. When we were finally called in, the vet was actually sweet.
To make matters worse, Banfield performed unauthorized procedures on our pet just to upcharge the visit. We were not informed or asked for consent, and then were hit with unexpected charges. This kind of behavior is completely unethical and unacceptable.
We will never be returning, and I strongly urge others to take their pets somewhere that actually respects both the animals and their owners.
Autumn in particular is a disaster and refused to speak to me, because she knows she wrong.
ZM
Zach Moore
Dec 29, 2023
5.0
Amazing with animals
EP
Emily Paul
Jun 28, 2021
3.0
Staff seems overwhelmed, forgot to give us medication we needed and had to go back to get.
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
What are the regular operating hours of Banfield Pet Hospital in Leesburg?
Banfield Pet Hospital in Leesburg is open Monday to Friday from 8:00 AM to 6:00 PM, and on Saturday from 8:00 AM to 5:00 PM. It is closed on Sundays and certain holidays.
Does Banfield Pet Hospital offer emergency care services?
No, Banfield Pet Hospital does not provide emergency care services. However, during hospital hours, you can call for urgent care advice and possible referrals to emergency or specialty providers.
Can I get veterinary care online through Banfield Pet Hospital?
Yes, clients with Optimum Wellness Plans can access Vet Chat™ via the Banfield app for 24/7 remote general pet care advice and triage support from a veterinarian.
What preventive pet health care services does Banfield provide?
Banfield offers preventive care like vaccinations, dental care, parasite control, nutritional and behavioral counseling, and comprehensive examinations to keep pets healthy at all life stages.
What is included in an Optimum Wellness Plan at Banfield?
Optimum Wellness Plans include annual preventive care services such as full exams, vaccines, early diagnostics, nutrition consultations, and dental care, designed to maintain your pet's health.
How can I pay for the Optimum Wellness Plan?
Payments for the wellness plan can be spread monthly over 12 months via automatic bank withdrawal or credit card, or you may pay in full at enrollment for convenience.
What types of appointments are available at Banfield Pet Hospital?
Appointments include in-room visits where you stay with your pet, drop-off appointments where you leave your pet and wait for a call, and virtual visits for Optimum Wellness Plan members.
Are appointments required at Banfield Pet Hospital?
Yes, Banfield Pet Hospital requires appointments for veterinary services to ensure proper care and scheduling.
What nearby pet-related stores can I visit when at Banfield Pet Hospital?
Nearby, you can visit PetSmart, which offers pet grooming and retail services, making it convenient to shop for pet supplies before or after your vet visit.
What nearby dining options are available near Banfield Pet Hospital for pet owners?
There are several nearby restaurants like Lebanese Food, Loudoun Kitchen & Bar, Subway, and Tropical Smoothie Cafe where pet owners can enjoy meals before or after appointments.
Are there any fitness or recreational facilities near Banfield Pet Hospital?
Yes, nearby options include Super Kicks Karate Leesburg and Krav Maga in Leesburg, VA, where pet owners can participate in martial arts and fitness activities.