Banfield Pet Hospital

4.2
112 reviews
man with a dog

About

VeterinarianAnimal HospitalVeterinary PharmacyPet Services
Banfield Pet Hospital located in Fox Mill Shopping Center proudly serves our four-legged friends in the southern Herndon neighborhoods. Find our Herndon Fox Mill veterinary clinic off John Milton Drive for general petcare services for your cat or dog. Looking for preventive veterinary care? Our veterinary team can offer comprehensive exams and recommend vaccinations for your pets.

Details

  • Requires appointmentAvailable
  • RestroomAvailable
  • Wheelchair accessible restroomAvailable

Location

Banfield Pet Hospital
2553 John Milton Dr, Herndon, VA
20171, United States

Hours

Reviews

4.2
112 reviews
5 stars
76
4 stars
14
3 stars
5
2 stars
2
1 star
15
  • GS
    Grace Schlembach
    Nov 7, 2025
    5.0
    I've been taking my elder cat here for over a year, and both Vets have been personable and knowledgeable. Love the front desk staff and the Vet Techs - I swear everytime I see them, they're covered in my kitty's fur from giving him love. And most importantly - during a very scary medical emergency for my kitty, they A) caught the problem as it started, B) provided me appropriate care options immediately and C) supported his recovery completely. I really couldn't have asked for more. The pricing is the same as any other Banfield location. The staff, on the other hand, are excellent.
  • AF
    Alexander Flores
    Oct 27, 2025
    5.0
    They take very good care of my pet.
  • LP
    Liliana Pettenkofer
    Sep 25, 2025
    1.0
    I do not recommend the Fox Mill location in Reston,VA. I changed locations because it had better reviews but I've had way too many issues:Appointments being changed without proper communication and then, once there, telling me I'm later because they decided to move my appointment to earlier without my consent. They missed her rabies vaccines (one of the most important ones) although she was in for a comprehensive exam weeks before and didn't mention any upcoming vaccines. I learned it expired, because a new grooming place requested it and when I went to check her chart, it had expired. They have taken days, sometimes weeks to refill prescriptions. They have switched vets often and I have to redo tests and explain my dog’s meds ad if she hasn't been in them for over 10 years. The list goes on. The problem is that there is not accountability. I will be looking to change locations.
  • BE
    Barbara Eskandary
    Sep 10, 2025
    1.0
    They should not be classified as a hospital as they do not have or provide what is needed in an emergency situation such as oxygen
  • JC
    Julia Curtiss
    Aug 7, 2025
    5.0
    Maizie came in today with a ruptured anal gland and the Banfield Foxmill team took wonderful care of her. I am so grateful I have this vet as one of the Banfield’s near me. They treat each dog with compassion and formulate a treatment plan designed for your pets needs. I highly recommend this Banfield pet office.

Frequently Asked Questions About Banfield Pet Hospital

Does Banfield provide emergency care services?

No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.

Can I get veterinary care online?

To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.