Cozy Cat Suites

Reviews

• LC

  Lexy Caster

  1 day ago
  5.0
  The best cat boarding! I use them for every little trip I am out of town because I know my cat is getting the attention and care she needs. My cat is always happy to be there she loves the staff. The staff is super patient and kind to my spicy cat. They play with her and give her lots of attention and stick to her food routine perfectly, and the camera access is so awesome to have to check in on her any time! We look forward to the daily report cards every night we are away to see what she has been up to. I have used them 4-5 times and just booked them again! Thanks Cozy Cat Suites!
• BB

  Becky

  6 days ago
  5.0
  My cat goes here for grooming. Their prices are reasonable and they take good care of your pet. They give her a report card at the end which I love and they all seem to love her as well. She comes home smelling like a tropical island and so soft. They do the cut I ask for with her sanitary trim and she always comes home happy and healthy. I would recommend Cozy Cat Suites for grooming services.
• MR

  Makayla Redman

  Apr 16, 2026
  1.0
  **Please see photos for receipt confirming payment in full due to business' false statements** I’m writing this as a new cat owner and a disabled veteran who relied heavily on my kitten for emotional support. I spent over $1,500 on my Siberian kitten and invested a lot of time and care into giving her a safe, loving home. She quickly became an important part of my life. During spring break, I needed to board her and admittedly underestimated the cost. I was overwhelmed and emotional at the time, and during that period, an employee from Cozy Cat Suites contacted me from her personal phone asking if she could adopt my kitten. That interaction felt inappropriate and, in hindsight, I wish I had been offered supportive resources or guidance as a new pet owner instead. To be fair, my kitten appeared to be physically well cared for during her stay. However, when I brought her home, she experienced stomach issues likely due to a food change, which led to additional stress and unexpected vet bills. As a new owner, I panicked. In a moment of crisis, I reached back out to that same employee about rehoming my kitten. She arrived within two hours and took her. About a week later, after I had stabilized, I reached out, explained that my decision had been made under distress, and offered compensation to have my kitten returned. She declined and kept my cat. I also attempted to contact the business to address the situation and speak with someone about what happened, but I did not receive a response. This has been a deeply painful experience, and I am still heartbroken. I share this not to diminish the care aspect of their boarding services, but as a caution to other pet owners—especially those who may be vulnerable or going through stressful moments—to be mindful of boundaries and to ensure you are supported with resources, not personal solicitations. I miss my baby and although this felt unkind, the employee seems to care for her. ***Response to business' updated response I have not been “constantly” contacting your business. After your employee refused to return my cat after only one week, I made one phone call asking to speak with a manager and was told I’d receive a callback, which never happened. I then left a review after spending over $500 with your business. Your comment about only owning pets if I can afford them is unnecessarily cruel. I paid for boarding because I was trying to responsibly care for my cat during a temporary difficult period. Please stop updating your response to my review and leave me alone. I am within my rights to share my experience. **PLEASE STOP RESPONDING TO MY REVIEW** I did not “sell” my cat in the way you are portraying. I made a rushed decision during a personal crisis, accepted money for supplies/expenses, and asked for my cat back shortly after while offering to return any money exchanged. Your employee declined. My Siberian cat was $1500.. which is most likely why your employee who has 2 other cats stuffed in a small and unkept looking home, won't give her back. I never expected special treatment. I simply expected a manager to return my call when I initially reached out privately, which never happened. Had that occurred, this likely would have remained offline. Your repeated public comments about my finances and personal circumstances are unnecessary, inaccurate, and deeply unprofessional. I paid over $500 for boarding because I was trying to responsibly care for my cat during a temporary difficult period.
• TB

  Tiffany Barnhard

  Apr 15, 2026
  5.0
  I absolutely loved Cozy Cat Suites! The booking process was smooth and the themed suites made the experience feel unique and fun. I chose the Solar Suite (pictured) and it was such a great option. As a first-time boarding experience, I really appreciated the camera system utilized because it gave me peace of mind being able to check in on my cat anytime. Communication was excellent throughout the stay and the nightly report cards were a thoughtful touch that kept me updated on how my pet was doing. The pricing was also very reasonable. Overall, I had a great experience and would definitely recommend Cozy Cat Suites!
• AK

  Alexandra Keen

  Apr 15, 2026
  5.0
  Keep meaning to write this review! I've never boarded a cat before but we were desperate and couldn't find anyone to look after our ginger girl but I was so excited to find Cozy Cat Suites! I love the different themes, and my husband and I LOVED the daily report cards with photos. It really helped knowing she was in good hands with them. Definitely would recommend.

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