Business Details
About
Pet StorePet supply store
Visit your Henrico Pet Store located at 1520 N Parham Rd for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.2
687 reviews
5 stars
415
4 stars
138
3 stars
51
2 stars
17
1 star
66
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some staff are praised for being friendly and helpful, others are reported as rude and dismissive.
Grooming Issues
Numerous complaints about grooming services, including long wait times, poor treatment of pets, and unprofessional behavior from groomers.
Store Cleanliness
Some customers noted cleanliness in the store, while others reported unpleasant odors and unclean conditions.
Product Availability
Customers expressed frustration over stock issues, particularly with specific brands and items not being available.
Staff Knowledge
While many customers appreciated knowledgeable staff, there were instances of staff being unhelpful or lacking product knowledge.
- AAAndy Burch Licensed Real Estate AgentNov 16, 20255.0This was my first time taking my pup to Greyson the Groomer, and I was thoroughly impressed. Greyson clearly takes pride in his work and accommodated our last-minute appointment. My dog looked fresh, clean, and much more put-together. The friendly and welcoming staff in the store made my experience even better. I plan to return in the future.
- DTDamian TorresOct 19, 20251.0They do not have enough customer service to attend to the staff.
- DFDominique FloresSep 26, 20255.0The staff is always super kind and friendly and always as helpful as they can. Its always clean every time ive been in which is nice!
- SHSue HallSep 21, 20255.0Store employees, were willing to help me to look for my cat food. All isles were clean and plenty of open space to move around in my wheelchair. Thanks
- JBJennifer BlandfordSep 17, 20254.0Seem to have difficulty keeping the brand of litter I buy in stock. People are always very helpful and polite.
Frequently Asked Questions About Petco
Does the Petco Henrico location have a vet hospital?
Yes, Petco Henrico has a full-service vet hospital.
Does Petco Henrico offer vaccinations?
Yes, Petco Henrico provides vaccinations.
Does Petco Henrico offer curbside pickup?
Yes, curbside pickup is available at Petco Henrico. All of our products that are eligible for store pickup will show this option on the product's detail page.
How much are hamsters and guinea pigs at Henrico Petco?
Hamster and guinea pig prices vary by location. Call your Henrico Petco at 8045914049 to check for pricing and availabilty in your store. Or visit ourcompanion animal website for more information on small companion animals.
Does Petco Henrico sell dogs?
No, Henrico Petco does not sell dogs or cats. However, with the Petco Love program partnered with local animal welfare organizations, you have the opportunity to meet dogs and cats available for adoption at your neighborhood Petco store.
Where is the Petco Henrico store located?
Petco Henrico is located at 1520 N Parham Rd, Henrico, VA 23229.
What are the operating hours of Petco Henrico?
Petco Henrico is open Monday to Saturday from 9:00 AM to 9:00 PM and Sunday from 9:00 AM to 7:00 PM.
Does Petco Henrico offer veterinary services?
Yes, Petco Henrico has a full-service vet hospital offering vaccinations and other pet medical services.
Can I order products online and pick them up at Petco Henrico?
Yes, Petco Henrico offers curbside pickup for eligible products, and same-day delivery is also available.
Does Petco Henrico sell dogs or cats?
No, Petco Henrico does not sell dogs or cats but partners with local animal welfare organizations for pet adoption.
How can I check prices and availability for hamsters and guinea pigs at Henrico Petco?
You can call Petco Henrico at 804-591-4049 to inquire about pricing and availability for small companion animals.
What payment methods are accepted at Petco Henrico?
Petco Henrico accepts credit cards, debit cards, and mobile NFC payments. Cash is not required.
Which nearby stores can I visit along with Petco Henrico?
Nearby you can visit T.J.Maxx for clothing, Staples for office supplies, and Walmart Richmond for a wide range of products.
What nearby dining options are available around Petco Henrico?
Close to Petco Henrico, you can enjoy meals at Chick-fil-A, Chipotle Mexican Grill, and MOD Pizza for a variety of fast food choices.
Are there any nearby parks or attractions near Petco Henrico to visit with my pet?
Yes, Lewis Ginter Botanical Gardens is nearby and offers a beautiful outdoor experience that you and your pet might enjoy.