Vetco Total Care Animal Hospital

4.4
185 reviews

About

VeterinarianAnimal Hospital
Visit your Hampton Vetco Total Care located at 26 Coliseum Crossing. Our full-service Veterinarian Hospital offers comprehensive care - from routine exams to emergency surgeries. You can count on us to provide quality pet care. Book an appointment online today or walk in with your pet for a free healthy weight and microchip check.

Location

Vetco Total Care Animal Hospital
26 Coliseum Crossing, Hampton, VA
23666-5970, United States

Hours

Reviews

4.4
174 reviews
5 stars
134
4 stars
13
3 stars
4
2 stars
3
1 star
20

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and caring staff, particularly Dr. Gooding, for their attentive service and thorough explanations.

Wait Times

Several reviews mentioned long wait times for appointments, with some customers expressing frustration over delays.

Communication Issues

There were complaints about poor communication from the front desk staff, including rudeness and lack of clarity regarding services and pricing.

Affordability

Customers appreciated the reasonable pricing and transparency regarding costs, although some felt certain services were expensive.

Overall Experience

While many customers had positive experiences and expressed a desire to return, a few reported negative encounters that impacted their willingness to recommend the clinic.
  • AM
    Arianna Mcglynn
    Nov 12, 2025
    3.0
    Made my appt for 4:15… didn’t even get checked in for an hour+. Didn’t leave til almost 7:30, meanwhile I’m pregnant, my dog is going insane, I have to use the bathroom, I’m starving …. And if you don’t come on time they’ll cancel your appointment . So basically I have to be on time but they can take three hours to get me in and out for one exam. And nowadays they try to take your dog to the back for their exam. I don’t do that , I don’t like it. My dog is anxious and is better with me holding him than some strangers holding him and poking and prodding . I’m sure any animal would be … but it seemed like an inconvenience when I had made that point clear . I wouldn’t let a doctor take my child without me who can’t talk yet they’re not taking my dog until absolutely necessary. They didn’t tell me much I didn’t already know, they didn’t even have an exact diagnosis for what I came for, but tried to get me to get multiple other things I didn’t ask for or bring up as a cause for concern. Overall , I got the antibiotics that I needed, my dog got his shot but would I return? Not unless it was my last option .
  • AV
    A1 Von
    Oct 15, 2025
    5.0
    It was my first time going here and they treated Oreo like their own. 10/10 will recommend.
  • SA
    Siwar Eddahab El Abbassy
    Oct 15, 2025
    1.0
    The front desk lady was rude. I was late because I’m not familiar with the roads and when I got there I told her if there’s no opening for me I can leave she says no you can wait for an hour and we will see you. So I went to get coffee and 10 minutes later she’s calling and texting me to come back. When I go back I was put in a room cold as a fridge and told to wait. Waited for over an hour with my puppy and when I went out to see if anyone is coming she rudely told me to go back inside. Another person comes to tell me that they forgot about me. So I was like I’m already here I’m still gonna wait just not in that freezing room. We waited another 30 minutes just to be seen and given a prescription. Overall the experience was terrible. I would never go back there.
  • MU
    Msesippi Unknown
    Oct 4, 2025
    5.0
    Emergency services required on a Saturday with a found kitten. Very impressed, with their ability to make room for an appointment. Friendly and surprisingly affordable options.
  • BC
    Bean’s Chatty Crafty Corner
    Sep 26, 2025
    5.0
    We brought our yorkie to location 1897 (HAMPTON, VA) for a wellness visit today. We have had him for almost a year and have been primarily coming to this location from the beginning. We are always warmly greeted and receive thorough, considerate and patient service. The entire team is collectively an absolute asset to the company. Upon his assessment, some concerning issues were brought to our attention. Karla took the time to alleviate our worries and answered our MANY questions with extensive knowledge, grace and patience. We left feeling much more confident about impending future decisions. Stellar customer service! Very much appreciated!

Frequently Asked Questions About Vetco Total Care Animal Hospital

Where is Vetco Total Care Animal Hospital located?

Vetco Total Care Animal Hospital is located at 26 Coliseum Crossing, Hampton, VA 23666-5970, USA.

What are the operating hours of Vetco Total Care Animal Hospital?

The hospital is open Monday through Saturday from 8:00 AM to 6:00 PM and closed on Sundays.