Petco Grooming

4.6
174 reviews

Hours

Reviews

4.6
156 reviews
5 stars
129
4 stars
11
3 stars
4
2 stars
6
1 star
6

What are people saying?

AI-generated from recent customer reviews

Grooming Quality

Mixed feedback on grooming quality; some customers praised the results while others reported poor cuts and unmet requests.

Staff Professionalism

Many reviews highlighted the friendly and caring nature of the staff, with specific groomers receiving commendations for their patience and skill.

Customer Service

Several customers appreciated the responsiveness and efforts of management to address concerns, enhancing customer trust.

Pricing Issues

Some customers expressed dissatisfaction with pricing discrepancies and unexpected charges, leading to frustration.

Pet Care

Overall, customers felt their pets were well cared for, with many noting improvements in their pets' appearance and demeanor post-grooming.
  • PR
    Patty Ribons
    2 days ago
    5.0
    They did a great job. Happy Thanksgiving!
  • LO
    Lisa Orego
    Nov 14, 2025
    3.0
    As a returning customer I excepted to be treated better, since it is my babies that I dropped off to a stranger. As a matter of fact I almost wanted to turn around and go back and get them. I am sure my dogs were treated better than me. Lucky there is a groomer that has been there for years and she knows my babies so for now on I will make sure she is the one that takes care of them. Petco please work with your employees on customer service, I expect to be greeted and acknowledged as a person. Since my appointment was for 9am and the front door was locked maybe let your customers know they can use the door for the Vet side assuring a smoother check-in (last time I was there was about 1year ago the door use to be unlocked). I had some updated paperwork so I showed up 15mins early but had not realized that there was another door. I have been using Petco grooming for 6yr now several different states and lucky for me I have never had an issue until now. My pets seem to be happy when I picked them up and the groomer did an ok job nothing exceptional she didn't even check us out to let me know how they did, I kind of expect that given the dogs cannot speak.
  • EK
    Enid Kreiner
    Nov 12, 2025
    5.0
    Convenient fast service for Cupcake's walk in nail trim In Hampton VA store. Easy checkout. Everybody was nice to her and me!9
  • SC
    Shavon Champagne
    Nov 4, 2025
    5.0
    Jessica S. is the best. She listens to me and also shares her thoughts about what might look best for my dog’s coat. I’ve been going to her for years and don’t regret it.
  • KR
    Kelly Rachell
    Oct 21, 2025
    3.0
    There were spots that were missed like the tail wasnt trimmed and behind ears was long.

Frequently Asked Questions About Petco Grooming

How much is dog grooming at Petco Hampton?

The cost for dog grooming varies by dog depending on their size, coat type and services included. Contact your neighborhood Petco prior to your appointment for an estimated price. A consultation in-person or on the phone is included at the beginning of an appointment to discuss the details of the grooming services to be completed and cost.

How long does dog grooming at Petco Hampton take?

A dog grooming appointment varies by dog size and the services requested. An estimated completion time is provided at the beginning of the appointment. Many of our a la carte services take 5 minutes depending on stylist availability. For a quicker grooming time, you may request the Express service for an additional $12.