Petco

4.3
1450 reviews

About

Pet StorePet supply store
Visit your Hampton Pet Store located at 26 Coliseum Crossing for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
26 Coliseum Crossing, Hampton, VA
23666-5970, United States

Hours

Reviews

4.3
1,442 reviews
5 stars
855
4 stars
344
3 stars
117
2 stars
42
1 star
84

What are people saying?

AI-generated from recent customer reviews

Customer Service

Overall, customers praised the friendly and helpful staff, although some reported negative experiences with specific employees.

Store Cleanliness

The store is generally well-kept and clean, contributing to a positive shopping experience.

Vet Services

Many customers expressed dissatisfaction with the Vetco services, citing long wait times and unorganized staff.

Product Availability

While the store has a good selection of pet supplies, some customers noted issues with stock levels and online order fulfillment.

Grooming Services

Grooming experiences varied, with some customers praising specific groomers while others reported poor treatment of pets.
  • JZ
    Jill Zemans
    6 days ago
    5.0
    Extremely kind and caring help from the manager at the front register on Sunday morning. Wish I had gotten her name.
  • KR
    Kristafer Robinson
    Nov 13, 2025
    5.0
    Always enjoy going to this store, staff is always so nice!
  • SY
    Sabrina Yazwinsky
    Nov 11, 2025
    5.0
    I went into the store, by mistake. I was supposed to have gone to another store. After going in and looking around I was impressed with the items and with the staff. I ended up buying treats that weren't available at the competitions store.
  • TD
    Thomas Daluisio
    Nov 10, 2025
    3.0
    Took a long time to get somebody to get fish wouldn't take coupon even though Newport news took same coupon
  • LH
    Lourdes Hernandez
    Oct 16, 2025
    4.0
    One of the cashiers was rude only because I didn't have the actual prescription for my dog but I have it in my Petco app . I show the prescription in the app to the cashier and really quick she was saying we can't do it if you don't have the paper prescription she not even bothered to look the prescription I have in my phone. I told her the I will go to the pet clinic is inside of Petco and ask for one. The clinic was closing and I ask the lady that was about to leave to help me . Even though she was leaving she was nice and helped me. She gave me the paper prescription and I told her thank you for being so kind. I come back to the cashier and I see my phone and realized the you can just press the button to buy in-store and the number of the prescription was there I didn't even need the paper one. What I am trying to say is this lady doesn't know how to treat the customer and apparently she was the manager. I drove from Richmond all of way to Hampton to buy the food for my dog more the 75 miles. People need to be more kind.

Frequently Asked Questions About Petco

Does the Petco Hampton location have a vet hospital?

No, Petco Hampton does not have a full-service vet hospital.

Does Petco Hampton offer vaccinations?

Yes, Petco Hampton provides vaccinations.