Brand Certified
Banfield Pet Hospital
4.2(222 reviews)
Certified by Banfield Pet Hospital • Mar 01, 2026
Business Details
1123 W Mercury Blvd, Hampton, VA
23666, United States
Certified by Banfield Pet Hospital • Mar 01, 2026
(757) 825-1429
Certified by Banfield Pet Hospital • Mar 01, 2026
https://www.banfield.com
Certified by Banfield Pet Hospital • Mar 01, 2026
About
Certified by Banfield Pet Hospital • Mar 01, 2026
VeterinarianAnimal HospitalVeterinary PharmacyPet Services
Banfield Pet Hospital® - Hampton provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.
Details
- Requires appointmentAvailable
- RestroomAvailable
- Wheelchair accessible restroomAvailable
Location
Certified by Banfield Pet Hospital • Mar 01, 2026
Hours
Certified by Banfield Pet Hospital • Mar 01, 2026
Reviews
4.2
222 reviews
5 stars
152
4 stars
25
3 stars
7
2 stars
6
1 star
32
What are people saying?
AI-generated from recent customer reviews
Staff Friendliness
Many customers praised the staff for being friendly, caring, and accommodating towards both pets and their owners.
Communication Issues
Several reviews highlighted problems with communication, including lack of follow-up calls and unclear explanations regarding treatment plans and costs.
Concerns About Care
Some customers expressed serious concerns about the quality of care, including allegations of negligence and mishandling of pets during visits.
Appointment Scheduling
Customers frequently reported difficulties in scheduling timely appointments, often experiencing long wait times even with prior bookings.
Value of Wellness Plan
The wellness plan received mixed reviews; while some found it beneficial and cost-effective, others felt it led to upselling and unexpected charges.
- BTBreezy TFeb 8, 20261.0Extremely unprofessional please go to vca once I became a client with VCA because this location is very unprofessional they told me that Banfield is actually extremely bad. They only care about money. Do not care about your pets at all. And the people at this location are extremely disrespectful and rude and unprofessional. Personally I wish I never came to this establishment and I’m very glad I found a good establishment VCA in Hampton on Todd’s Lane can help you!!!
- RRReyoko 360 (Reyoko360)Jan 25, 20265.0I really appreciate them rechipping my dog after it fell out !
- CHChristina HerbertJan 9, 20265.0All the staff and doctors are extremely friendly, helpful, and accommodating. My dog has bad allergies so we are there more often than typical. He loves going to the vet and is always so happy to go in and visit with his friends. They always answer all my questions, and get us in in a timely manner when he has flair ups. The prices are reasonable for everything except the cytopoint allergy injections.
- TMTiny MDec 16, 20255.0One of the better places for taking care of our pets.
- KPkush powerDec 10, 20255.0Love it here they treat my big Boi great
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
What veterinary services does Banfield Pet Hospital in Hampton offer?
Banfield provides preventive care, vaccinations, dental care, parasite control, nutritional and behavioral counseling, microchipping, spay/neuter services, and more.
Does Banfield Pet Hospital provide emergency care?
No, but during hospital hours you can call for urgent care advice and referrals. During non-hospital hours, please contact a local emergency hospital.
What are Banfield Pet Hospital's hours of operation?
Open Monday to Saturday from 8 AM to 6 PM, and Sunday from 10 AM to 5 PM. The hospital is closed on major holidays including Thanksgiving, Christmas, and New Year's Day.
How can I schedule an appointment at Banfield Pet Hospital?
You can schedule appointments online via their website or through the Banfield app available on iOS and Android.
What is an Optimum Wellness Plan and how does it work?
It's an annual preventive care plan including exams, vaccines, diagnostics, nutritional and dental consultations. It automatically renews yearly and payments can be spread monthly or paid in full.
Does Banfield offer remote veterinary care?
Yes, Optimum Wellness Plan clients can access 24/7 remote general pet care advice through Vet Chat™ on the Banfield app.
Is Banfield Pet Hospital wheelchair accessible and do they have restrooms?
Yes, they have wheelchair accessible restrooms and regular restrooms available for clients.
What nearby restaurants can I visit before or after my appointment at Banfield Pet Hospital?
Nearby dining options include Qdoba for Mexican-American cuisine, Freddy's Frozen Custard & Steakburgers for fast food and ice cream, Golden Corral Buffet and Grill, McDonald's, Blimpie, KFC, Pizza Hut, and Starbucks for coffee and snacks.
Are there nearby stores or markets close to Banfield Pet Hospital?
Yes, Miller's Neighborhood Market, a convenience store, and Gems 4 Jewels Virgin Hair, a hair and jewelry store, are close by for any quick shopping needs.
What nearby facilities can help me if I need automotive or postal services while visiting Banfield?
First Team Hampton Chevrolet and Chevys & Mazdas offer automotive services nearby. The USPS post office is also close if you need mailing services.
Brand Certified Facts from Banfield Pet Hospital
Banfield Pet Hospital partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: