Petco

4.3
839 reviews

About

Pet StorePet supply storePetco
Visit your Gloucester Pet Store located at 6720 Fox Centre Parkway for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
6720 Fox Centre Pkwy, Gloucester, VA
23061, United States

Hours

Reviews

4.3
830 reviews
5 stars
491
4 stars
186
3 stars
81
2 stars
24
1 star
48

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and knowledgeable, although some reported negative experiences with rudeness and poor service.

Grooming Services

Grooming services received mixed reviews; while some customers were very satisfied, others reported issues with quality and communication.

Product Availability

Customers noted a limited selection of products and frequent stock issues, leading to disappointment when specific items were unavailable.

Store Cleanliness

The store was generally described as clean and well-organized, though some customers mentioned clutter and difficulty navigating due to pallets.

Pricing Concerns

Several reviews indicated that prices were perceived as high compared to competitors, which affected customer satisfaction.
  • JT
    Jacque Trull
    6 days ago
    4.0
    It was filled with what I needed. Sales associate there if I had questions.
  • TR
    Theresa Roberts
    Dec 16, 2025
    1.0
    Worst experience ever, trying to buy fish for our grandson. I will never ever go back to that store, or any Petco, for anything,
  • PC
    Parker Chambers
    Dec 1, 2025
    4.0
    This place is amazing! But prices are a little high! Maybe change that? I also think you should get cats and dogs sold there! The worker are amazing people who know what they’re doing!
  • JO
    Jaiden Ochoa
    Nov 30, 2025
    1.0
    Had a negative experience with Petco and I’m not a Karen just annoyed because I had a 30 min ride here …which i guess she is a closing manager at 7:00 on nov 30th … walked in too get some fish and picked them out not knowing the store was closing.. she walked up said she had 5 mins left and then preceded too kicked us out said we had to go walked us out which is definitely terrible customer service… didn’t tell us nothing just watched us pick are fish out then walked over to kick us out …I get our fault in the situation but it don’t take 30 mins to catch a pleco !! Do you job 🤦‍♂️
  • JI
    John Smith III
    Nov 30, 2025
    5.0
    Fantastic store, ton of great stuff for your pets.

Frequently Asked Questions About Petco

Does the Petco Gloucester location have a vet hospital?

Yes, Petco Gloucester has a full-service vet hospital.

Does Petco Gloucester offer vaccinations?

Yes, Petco Gloucester provides vaccinations.