Petco

4.3
704 reviews

About

Pet StorePet supply storePetco
Visit your Front Royal Pet Store located at 135 Crooked Run Plaza for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
135 Crooked Run Plz, Front Royal, VA
22630, United States

Hours

Reviews

4.3
694 reviews
5 stars
444
4 stars
136
3 stars
43
2 stars
15
1 star
56

What are people saying?

AI-generated from recent customer reviews

Staff Knowledge

Many customers praised the staff for their extensive knowledge about pets and pet care, highlighting their helpfulness and willingness to answer questions.

Cleanliness

The store is frequently described as clean, organized, and well-stocked, contributing to a positive shopping experience.

Grooming Services

While some customers had positive experiences with grooming, there were several complaints about inconsistent service and unprofessional behavior from grooming staff.

Customer Service

Feedback on customer service was mixed; while many found staff friendly and helpful, there were notable instances of rudeness and poor service that negatively impacted customer experiences.

Product Availability

Customers reported issues with product availability, particularly with specific dog food brands and other supplies, leading to frustration.
  • KF
    Kyla “Kat” Fitzpatrick
    Dec 25, 2025
    5.0
    Great selection and great staff who are knowledgeable!!!
  • WL
    Wilbur Landaverde
    Dec 22, 2025
    5.0
    Wandered into the store this evening to say hello to the animals and met this social butterfly. She is such a curious little bird and loves to see herself in the videos. I hope she can find someone good with birds like the guy from Iron Man 2, he loved his bird There's plenty of helpful staff there to answer any questions regarding the care of your pets. 🦗
  • AR
    alex reading
    Dec 16, 2025
    5.0
    Absolutely *love* this store! Most places, the employees couldn't know or care any less about the animals they're selling, or they recommend inadequate care as fact instead of admitting they don't know, but not here. On a whim my wife and I came here to buy a Dwarf Hamster. I usually do a ton of research and learn all I can beforehand, but this time we went in spur of the moment and with zero care knowledge. Thank *GOD* we found Madison that day! She was *amazing* and knew all about the dwarf hamsters and what we'd need for ours, as well as what they *actually* need to thrive, not just survive! She was extremely knowledgeable, courteous, and kind. She helped us for well over an hour as I asked a billion questions and as she helped us pick out every single thing we'd need for our new little friend. Madison never once looked annoyed or was anything other than super kind and helpful even as I asked 500 questions and she helped us every single step of the way. *So* glad we ran into her that day and went to this petco! On another note, I walked all through the store and all the fish and other animals looked healthy and well taken care of as well, with clean areas and tanks! I'm a massive nerd when it comes to all types of animals and am used to seeing subpar care at chain stores, but this petco knows it's stuff and you can tell they *actually* care about all the animals in their care. Come here if you're looking for knowledgeable, kind people with an excellent selection of products at a good price!
  • JC
    J Cappelli
    Dec 13, 2025
    4.0
    Nice people working there. Clean, organized store.
  • JB
    Joe Bigos
    Nov 30, 2025
    5.0
    Helpful and friendly staff and well stocked shelves. Overall one of the better Petco locations I have been in.

Frequently Asked Questions About Petco

Does the Petco Front Royal location have a vet hospital?

No, Petco Front Royal does not have a full-service vet hospital.

Does Petco Front Royal offer vaccinations?

Yes, Petco Front Royal provides vaccinations.