Petco

4.3
1110 reviews

About

Pet StorePet supply store
Visit your Fredericksburg Pet Store located at 5717 Plank Rd for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
5717 Plank Rd, Fredericksburg, VA
22407-6227, United States

Hours

Reviews

4.3
1,098 reviews
5 stars
684
4 stars
229
3 stars
88
2 stars
28
1 star
69

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, although some reported negative experiences with specific employees.

Grooming Services

Grooming services received mixed reviews, with several customers expressing dissatisfaction with the quality of grooming and communication.

Product Availability

Customers appreciated the variety of products available, particularly in the aquatics department, but some noted issues with specific items and pricing.

Store Cleanliness

The store was frequently described as clean and well-organized, contributing to a positive shopping experience.

Negative Experiences

Several customers reported negative experiences related to service quality, particularly regarding veterinary and grooming services.
  • RB
    Robert Behm
    Nov 17, 2025
    5.0
    Friendly and helpful staff. Good selection of products, and if not in the store on their online site. Thank you
  • AM
    Ashley Moubray
    Nov 7, 2025
    5.0
    Very good customer service the cashiers are very friendly and the sales people are always available to help
  • CL
    Colin Lovett
    Nov 5, 2025
    4.0
    Have pets? They've got pet stuff. Nothing unexpected. Good layout and easy to find what you need.
  • AC
    April Christensen
    Oct 26, 2025
    1.0
    I brought my 4.5 pound 3 year old Pomeranian in for an appointment with Vetco today. The technician stuck my dog’s paw with a needle to draw blood. He fished and poked and this otherwise very quiet dog was yelping in pain. I’ve never heard her cry like that. I insisted he stop. It was a horrific experience for both of us. I will never trust them again.
  • JH
    Joey Hamel
    Oct 13, 2025
    1.0
    PetCo has absolutely ruined their cricket situation. They used to keep the crickets up front, then they moved them to the back of the store, then back up front again, and now they’re in the back once more. To make things even worse, the employees won't even go get them without calling someone from the back, causing a huge delay. Honestly, it’s quite literally faster to drive all the way to Central Park and go to the Petco than to sit around waiting for crickets at this PetSmart. It’s absolutely abysmal, and it’s clear that either management or corporate just can’t make up their minds.

Frequently Asked Questions About Petco

Does the Petco Fredericksburg location have a vet hospital?

Yes, Petco Fredericksburg has a full-service vet hospital.

Does Petco Fredericksburg offer vaccinations?

Yes, Petco Fredericksburg provides vaccinations.